HR & OPERATION

As an HR & Operational Manager in the sales industry based in Bahrain, your role involves overseeing human resources functions and ensuring smooth operational processes within the sales organization. You will bridge the gap between people management and business efficiency to support the company's sales goals and growth. **Key Responsibilities:** - Develop and implement HR policies aligned with organizational goals. - Manage recruitment, selection, and onboarding of sales and support staff. - Design training and development programs to enhance employee performance. - Oversee performance management, appraisals, and incentive programs. - Handle employee relations, conflict resolution, and disciplinary procedures. - Ensure compliance with labour laws, health & safety, and company standards. - Drive employee engagement and retention initiatives. *Operational Management:* - Streamline day-to-day operations to maximize sales efficiency. - Monitor sales operations processes including order management, reporting, and client servicing. - Coordinate with sales managers to forecast staffing, resources, and operational needs. - Develop and monitor KPIs for HR and operational functions. - Implement systems and technologies to optimize workflows. - Manage budgets related to HR operations and administration. - Ensure smooth coordination between HR, sales, finance, and other departments. **Strategic Contribution:** - Partner with senior leadership to align HR and operational strategies with sales targets. - Provide data-driven insights on workforce productivity, turnover, and operational costs. - Support organizational change and continuous improvement initiatives. - Contribute to strategic planning for expansion, talent pipeline, and organizational structure. **Qualifications & Skills:** - Proven experience (5-7+ years) in HR and operations management, preferably in sales-driven organizations. - Strong knowledge of HR policies, labour laws, and best practices. - Excellent organizational and process optimization skills. - Strong analytical, problem-solving, and decision-making abilities. - Outstanding leadership, communication, and interpersonal skills. **Key Competencies:** - Strategic thinking with a hands-on approach. - Ability to manage multiple priorities under pressure. - Results-oriented with a focus on sales team support. - High emotional intelligence and people management skills. - Strong collaboration across departments. This is a full-time, permanent position based in Bahrain.,