HR and Administration Incharge

Job Title: Human Resources Operations assistant Location: Bengaluru, Karnataka Experience: 1 to 5 Years Work from office Website: https://thecybergrc.com/ CyberGRC Services and Academy is a leading provider of next-generation cybersecurity and governance, risk, and compliance (GRC) solutions. Lead end-to-end implementation of relevant ISO management systems (e.g., ISO 27001 Information Security, ISO 9001 Quality, ISO 22301 Business Continuity, ISO 42001 AIMS etc), to meet customer, partner, and regulatory requirements for B2B engagements. We empower professionals and organizations with practical, hands-on training and end-to-end compliance support. Our programs are designed to make professionals audit-ready, job-ready, and project-ready through implementation-focused training. We partner with start-ups and enterprises to build secure, resilient, and regulation-compliant digital environments, adhering to globally recognized standards. The focus is on setting up scalable, auditable, and future-ready cybersecurity frameworks. Job Title: Human Resources Operations assistant What We Offer Opportunity to shape HR practices at a rapidly growing EdTech company. Collaborative, mission- driven culture with room for experimentation. Role Summary: You will own the full HR lifecycle and oversee day-to-day administrative operations to keep our people and our workplace thriving. This is a high-impact role for someone who enjoys building HR processes from the ground up while ensuring smooth office and facilities management. This role blends Human Resources support with student engagement. You will handle phone-based follow-ups with studentsregarding admissions, onboarding, attendance, and feedback Talent Acquisition & Onboarding HR Operations & Compliance offer-letter paperwork, and employee recordkeeping

Key Responsibilities
Student Follow-Up & Engagement (Primary) Make outbound calls to prospective and enrolled students Provide program information, clarify queries, and guide them through application or payment processes. ¢ ¢ ¢ ¢ ¢ Remind students about class schedules, assessments, deadlines, or upcoming events. Collect feedback and escalate concerns to the academic or support teams. Maintain accurate call logs and update CRM/HRIS systems with interaction details. Organize and host webinars and post-event follow-ups Represent the company professionally on video calls with clients, partners, and prospective hires, acting as the face of the organization in virtual meetings HR Support ¢ Assist HR in maintaining student and trainee records, including attendance and onboarding documentation. ¢ ¢ Support recruitment drives for teaching assistants, mentors, or internal staff when required. Coordinate induction sessions, issue offer/appointment letters for interns or staff, and help with payroll/attendance tracking for part-time instructors. Administration & Coordination ¢ ¢ Prepare daily/weekly call reports for management review. Liaise with academic, operations, and marketing teams to ensure a seamless student experience, vendor contracts ¢ Help organize student engagement activities such as webinars, Q&A sessions, or placement drives.