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IHG Hotels & Resorts
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Housekeeping Manager

Housekeeping Manager

IHG Hotels & Resorts

6 - 9 years

7 - 11 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

housekeeping hospitality front office compliance inventory control budgeting operations forecasting room monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Operational Responsibilities:

Supervise daily housekeeping operations, ensuring adherence to brand and cleanliness standards

Plan and allocate work assignments to team members, including room attendants, public area attendants, and laundry staff

Conduct regular inspections of guest rooms, public areas, and service areas to maintain high cleanliness and maintece standards

Ensure lost and found items are handled and recorded properly as per policy

Coordinate with the Front Office and Maintece departments to ensure timely room readiness

Oversee the effective use and control of cleaning supplies, equipment, and linen inventories

Maintain accurate records for room occupancy, cleaning schedules, and maintece reports

People Management:

Recruit, train, and develop the housekeeping team in line with

IHG True Hospitality

standards

Conduct daily briefings and regular performance evaluations

Foster a positive and respectful work environment that promotes teamwork and accountability

Ensure compliance with grooming and uniform standards

Brand Standards & Quality:

Ensure all cleaning procedures follow

IHG Way of Clean

standards and brand guidelines

Monitor guest satisfaction through feedback and implement corrective actions where necessary

Maintain high hygiene and sanitation levels across all areas of the hotel

Support Quality and Brand Audits, ensuring continuous improvement and readiness

Ficial & Inventory Control:

Manage housekeeping budgets and control operating expenses effectively

Monitor stock levels and ensure proper storage and usage of cleaning chemicals and amenities

Assist in annual budgeting and forecasting for the housekeeping department

Safety & Compliance:

Ensure compliance with local health and safety regulations

Conduct regular training on safety procedures, chemical handling, and emergency response

Report and address any potential safety hazards immediately

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IHG Hotels & Resorts

Hospitality

Buckinghamshire

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Housekeeping Manager