Housekeeping Desk Attendant

Key Job Responsibilities of a Housekeeping Desk Attendant

1. Coordination and Communication

• Act as the main point of contact between the housekeeping department and other hotel departments (front office, maintenance, etc.).
• Receive and relay guest requests (e.g., extra towels, room cleaning).
• Coordinate room cleaning schedules with housekeeping supervisors and room attendants.

2. Administrative Duties

• Maintain daily records of room status (cleaned, vacant, occupied, out-of-order).
• Update housekeeping management software or manual logs.
• Track and assign tasks to room attendants and supervisors.

3. Guest Service Support

• Handle calls from guests regarding housekeeping needs.
• Ensure all guest complaints or requests are addressed promptly.
• Follow up with staff to confirm task completion and guest satisfaction.

4. Inventory & Supplies Monitoring

• Monitor and report the status of housekeeping supplies and linen.
• Assist in ordering and issuing housekeeping stock items.

5. Shift Handover and Reporting

• Prepare end-of-shift reports for incoming shifts.
• Communicate any unresolved issues or special instructions.

6. Compliance and Standards

• Ensure housekeeping procedures align with hotel policies.
• Assist in maintaining cleanliness and safety standards across the property.

Skills Required

• Strong communication (verbal and written)
• Attention to detail
• Multitasking and time management
• Familiarity with housekeeping management systems
• Customer service mindset

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person