Hotel Manager

Hotel Manager – Job Role & Responsibilities Key Objective

A Hotel Manager is responsible for overseeing the daily operations of the hotel, ensuring excellent guest experience, managing staff, and maintaining profitability.

Core Responsibilities

• Guest Experience & Service
• Ensure high standards of customer service.
• Handle guest complaints and resolve issues quickly.
• Maintain cleanliness, safety, and comfort across hotel premises.
• Operations Management
• Supervise front desk, housekeeping, food & beverage, and other departments.
• Monitor room bookings, occupancy rates, and event management.
• Coordinate with vendors and service providers.
• Staff Management
• Recruit, train, and motivate hotel staff.
• Prepare staff schedules and delegate duties.
• Conduct performance evaluations and maintain discipline.
• Sales & Marketing
• Promote hotel services through campaigns, partnerships, and online platforms.
• Work with travel agents, event planners, and corporate clients.
• Increase occupancy rates and maximize revenue streams (rooms, banquets, dining).
• Compliance & Safety
• Ensure compliance with health, safety, and legal regulations.
• Oversee fire safety, hygiene, and security protocols.
• Maintain records for audits and inspections.

Skills Required

• Strong leadership & communication skills
• Problem-solving and decision-making ability
• Financial and business acumen
• Customer service orientation
• Team management and organizational skills

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person