Hotel K S GRAND

Hotel Manager – Job Role & Responsibilities Key Objective A Hotel Manager is responsible for overseeing the daily operations of the hotel, ensuring excellent guest experience, managing staff, and maintaining profitability. Core Responsibilities Guest Experience & Service Ensure high standards of customer service. Handle guest complaints and resolve issues quickly. Maintain cleanliness, safety, and comfort across hotel premises. Operations Management Supervise front desk, housekeeping, food & beverage, and other departments. Monitor room bookings, occupancy rates, and event management. Coordinate with vendors and service providers. Staff Management Recruit, train, and motivate hotel staff. Prepare staff schedules and delegate duties. Conduct performance evaluations and maintain discipline. Sales & Marketing Promote hotel services through campaigns, partnerships, and online platforms. Work with travel agents, event planners, and corporate clients. Increase occupancy rates and maximize revenue streams (rooms, banquets, dining). Compliance & Safety Ensure compliance with health, safety, and legal regulations. Oversee fire safety, hygiene, and security protocols. Maintain records for audits and inspections. Skills Required Strong leadership & communication skills Problem-solving and decision-making ability Financial and business acumen Customer service orientation Team management and organizational skills Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person