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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Work from Office

As Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. : .

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3.0 - 8.0 years

5 - 10 Lacs

Chennai

Work from Office

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As an Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Key responsibilities Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. Message from CEO: .

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7.0 - 12.0 years

20 - 27 Lacs

Mumbai

Work from Office

Associate Director - Operations Job Responsibilities Should Have hands on exposure in managing multi location facilities for big set ups encompassing all the administrative services of Electromechanical maintenance, Housekeeping, Environment, Health and Safety, Fleet management, Security, Contract administration, Vendor management and Crisis management. A proactive planner with expertise in strategic planning, market plan execution, account management with skills in competitor and market analysis, key account management skills and ability to relate to people at any level of business. Should have proven track record of managing key accounts in facilities. Demonstrated skills in relationship management and communication coupled with exceptional team development and supervision abilities. Support & manage suppliers / sub-vendors operations. Should have relevant experience of working in IPCs. Should have good interpersonal skills with excellent communication skills. Should have people management skills and should be able to resolve site level grievances. Should be good in client interfacing and handling of multiple clients. Experience in managing contracts and P&L. Qualification Any Graduate, Hotel Management/B. Tech/ Ex Defence officer with relevant experience in Facilities Skill set Devising SOP s, Developing Public Relations, Personnel Management, Staff Management, Quality Standards, Guest Relationship Management, Training & Development, Administration, Vendor Management, Transport management. Effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management. Good Administrative skills in Integrated Facility/Property Management. Displays patience and maturity and can handle tough clients.

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5.0 - 10.0 years

14 - 18 Lacs

Jalandhar, Ludhiana, Patiala

Work from Office

Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests - ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences Bachelor s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred.

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0.0 - 2.0 years

1 - 5 Lacs

Noida

Work from Office

Manage executive calendars, schedules, & appointments Screen & prioritize calls & other communications Coordinate travel arrangements & prepare itineraries Organize meetings, take minutes & manage follow-ups

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2.0 - 5.0 years

1 - 2 Lacs

Patna

Work from Office

Responsibilities: * Collaborate with departments on strategic planning * Oversee hotel operations and staff performance * Manage budgets and revenue growth * Ensure guest satisfaction through exceptional service Accidental insurance

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0.0 - 1.0 years

1 - 2 Lacs

Bengaluru

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Responsibilities: * Greet guests, take orders, serve food & drinks * Provide exceptional customer service at all times * Supervise stewards/waiters, handle queries promptly * Manage restaurant operations efficiently Food allowance Performance bonus

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4.0 - 9.0 years

3 - 4 Lacs

Kanpur, Kanpur Nagar

Work from Office

responsibilities related to food and drink preparation, service, & overall operations within a hospitality setting. Common tasks include taking orders, serving food and beverages, maintaining dining areas, managing inventory, and ensuring customer Required Candidate profile Greeting, seating guests taking food & beverage orders & serving food & drinks Maintaining a clean & organized dining area & providing customer service Handling customer inquiries & resolving issues

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2.0 - 7.0 years

1 - 5 Lacs

Gurugram

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Spanish Language Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide excellent service desk voice support to clients.- Utilize Spanish language skills to assist Spanish-speaking clients.- Maintain a high level of client satisfaction through effective communication.- Troubleshoot and resolve technical issues efficiently.- Document and escalate complex issues to higher-level support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, Spanish Language.- Strong understanding of IT service desk operations.- Experience in incident management and problem resolution.- Knowledge of ITIL framework and best practices.- Familiarity with ticketing systems and remote support tools. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

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0.0 - 2.0 years

0 - 1 Lacs

Jaipur

Work from Office

We are looking for a professional and courteous Waiter to join our hospitality team at our Hotel. The ideal candidate should be passionate about delivering exceptional guest service in a heritage hospitality environment. Required Candidate profile ~Speaks English. ~Prior experience in F&B service or hospitality preferred. ~Good communication skills and a positive attitude. ~Attention to detail and customer service focus.

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0.0 - 3.0 years

0 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

CAREER INNOVATORS (CITA) is Hiring Cabin Crew (Females) for Leading Airline based in Gurgaon Free Recruitment Interview Location: - 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No. 766, New Delhi 110059 (Landmark: Above Yes Bank) CAREER INNOVATORS ( CITA ) is a Authorized Consultant for the Airlines, so no body has to pay any Recruitment Charges before or After the Selection. Age-18 to 26 Years Job Location Gurgaon For Telephonic Round, Call: +91 85888 53888 Send Resume & Full-Length Photos on WhatsApp: +91 8588853888 Eligibility Criteria: Age : 18 26 Years Height requirements : 155 cm for females and 173 cm for males Education : 10+2 (Intermediate) or Graduate Language : Excellent communication in English & Hindi Appearance : No visible tattoos or scars Passport : Must have a valid Passport or Applied Receipt NOTE :- CAREER INNOVATORS ( CITA ) also has his own Training Academy as well, but this Position for Cabin Crew is for the direct Jobs not for TRAINING. To know more you can visit our website on www.careerinnovators.com You Can Directly Visit at Below Mentioned address with your Resume and Pictures Time - 10:00 Am to 5:00 Pm CAREER INNOVATORS ( CITA) 2nd Floor, Dwarka Mor Metro Station,Opposite Metro Pillar No 766,New Delhi - 110059,Land Mark Above Yes Bank

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5.0 - 10.0 years

4 - 6 Lacs

Mumbai

Work from Office

To maintain amenities, issue register and have control of the same on daily basis. Inspection round in his assigned areas to maintain the cleaning standard To identify the training needs of the staff on regular basis and conduct the trainings as well Responsible for conducting internal Audits and maintaining reports for the same Responsible for creating and generating Monthly and other department consumption report Helping Executive in preparing Quality Projects and maintenance of the reports Supervising and guiding the staff in various housekeeping activities on an assigned shift Daily basis overtime checking and adding OT in Spine and helping executive in making the report Roles and Responsibilities To maintain amenities, issue register and have control of the same on daily basis. Inspection round in his assigned areas to maintain the cleaning standard To identify the training needs of the staff on regular basis and conduct the trainings as well Responsible for conducting internal Audits and maintaining reports for the same Responsible for creating and generating Monthly and other department consumption report Helping Executive in preparing Quality Projects and maintenance of the reports Supervising and guiding the staff in various housekeeping activities on an assigned shift Daily basis overtime checking and adding OT in Spine and helping executive in making the report

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5.0 - 10.0 years

4 - 6 Lacs

Mumbai

Work from Office

To maintain amenities, issue register and have control of the same on daily basis. Inspection round in his assigned areas to maintain the cleaning standard To identify the training needs of the staff on regular basis and conduct the trainings as well Responsible for conducting internal Audits and maintaining reports for the same Responsible for creating and generating Monthly and other department consumption report Helping Executive in preparing Quality Projects and maintenance of the reports Supervising and guiding the staff in various housekeeping activities on an assigned shift Daily basis overtime checking and adding OT in Spine and helping executive in making the report Roles and Responsibilities To maintain amenities, issue register and have control of the same on daily basis. Inspection round in his assigned areas to maintain the cleaning standard To identify the training needs of the staff on regular basis and conduct the trainings as well Responsible for conducting internal Audits and maintaining reports for the same Responsible for creating and generating Monthly and other department consumption report Helping Executive in preparing Quality Projects and maintenance of the reports Supervising and guiding the staff in various housekeeping activities on an assigned shift Daily basis overtime checking and adding OT in Spine and helping executive in making the report

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4.0 - 9.0 years

3 - 4 Lacs

Chennai

Work from Office

Preferable From catering company background or worked in hospitals restaurants. Roles and Responsibilities Manage daily operations of hospitality services, ensuring high-quality food preparation and presentation. Oversee industrial catering services, including menu planning, inventory management, and staff supervision. Develop and implement effective HACCP protocols to maintain food safety standards. Collaborate with hotel management team to ensure seamless service delivery across all departments. Conduct regular quality control checks to identify areas for improvement. Handling admin requirements and front desk executive activities Desired Candidate Profile 8+ years of experience in hospitality industry or related field (hotels & restaurants). Strong knowledge of food processing, food safety regulations (HACCP), and industrial catering practices. Proven track record in managing large-scale catering operations with attention to detail on food quality and hygiene. Gross CTC Offered : 65 K if interested kindly share your updated resume to chandramouli.r@sodexo.com

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0.0 - 2.0 years

1 - 1 Lacs

Navi Mumbai

Work from Office

responsible for cleaning and maintaining guest rooms and other lodging establishments. Their duties include cleaning, making beds, replenishing supplies, and reporting maintenance issues to ensure a comfortable and pleasant experience for guests.

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2.0 - 7.0 years

0 - 2 Lacs

Pune

Work from Office

JD: Key Responsibilities: Supervision of Housekeeping Staff: Lead, train, and manage a team of housekeeping staff to ensure all cleaning and maintenance tasks are performed efficiently and according to established procedures. Assign duties and monitor work to ensure all areas are properly cleaned and maintained. Health & Safety Compliance: Ensure all housekeeping activities comply with health and safety regulations, including proper handling of cleaning chemicals, use of personal protective equipment (PPE), and maintaining safe working conditions. Record Keeping & Reporting: Maintain accurate records of staff attendance, equipment usage, and cleaning schedules. Report any maintenance issues or equipment malfunctions to the appropriate department for timely resolution.

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0.0 - 1.0 years

0 - 1 Lacs

Bengaluru, Delhi / NCR, Mumbai (All Areas)

Work from Office

we are looking for Bangalore and mumbai location Role & responsibilities 1. Customer Service: Greeting and attending to customers. Taking orders and ensuring customer satisfaction. 2. Food Preparation: Assisting in the kitchen with basic food prep. Ensuring hygiene and food safety standards. 3. Serving and Clearing: Delivering food and beverages to tables. Clearing tables and resetting them for new guests. 4. Maintaining Cleanliness: Cleaning workstations, dining areas, and utensils. 5. Team Collaboration: Working closely with chefs, waitstaff, and managers. 6. Learning Soft Skills: Communication, teamwork, time management, and customer handling as part of the 7-day orientation.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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2.0 - 6.0 years

0 Lacs

nagpur, maharashtra

On-site

You will be responsible for managing the daily operations of the hotel as a Duty Manager located in Nagpur. Your main duties will include ensuring guest satisfaction, overseeing staff, and ensuring compliance with company policies to maintain a smooth and efficient hotel operation. Your responsibilities will involve coordinating front desk activities, managing reservations, addressing guest concerns, supervising maintenance and housekeeping, and ensuring the overall safety of the hotel premises. You will be expected to demonstrate strong leadership and staff management skills, excellent communication abilities, and the capacity to handle stressful situations effectively while resolving issues promptly. To excel in this role, you should have prior experience in hotel management, front desk operations, and guest services. Proficiency in hotel management software and reservation systems is essential. Additionally, possessing knowledge of safety and compliance regulations in the hospitality industry will be beneficial. A Bachelor's degree in Hospitality Management or a related field is preferred, and experience with sustainable practices in the hospitality sector is considered a plus.,

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0.0 - 3.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: * Greet guests, take orders, serve food & drinks * Assist with steward activities as needed * Ensure guest satisfaction through prompt service * Manage inventory, maintain cleanliness Provident fund

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