Hotel General Manager

The Cunningham

Role Description

This is a full-time, on-site role located in Bengaluru for a Hotel General Manager. The Hotel General Manager will oversee daily operations, ensure guest satisfaction, and maintain the highest standards of service. Responsibilities include managing budgets, supervising staff, monitoring facility maintenance, and implementing operational policies. The role also involves building strong relationships with guests, addressing feedback, and ensuring compliance with industry regulations and safety standards.

Key Responsibilities

• Lead all operational departments with a focus on guest excellence
• Deliver strategic business results and revenue growth
• Ensure compliance, safety, and brand standards across the property
• Build, inspire, and develop high-performance teams
• Foster strong stakeholder and community relations
• Implement performance metrics, process improvements & strategic initiatives
• Introduce smart technologies to elevate guest experience and operational efficiency.

Ideal Candidate

A seasoned hotelier with deep operational expertise, exceptional leadership presence, and the ability to transform strategy into action.