Posted:3 weeks ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a dedicated Hotel Ambassador to join our team in India. The ideal candidate will play a crucial role in ensuring that our guests have an exceptional experience during their stay. This position requires a strong passion for customer service and the ability to engage with guests in a warm and welcoming manner.

Responsibilities

  • Act as the primary point of contact for guests during their stay.
  • Ensure guests have a pleasant experience and address any concerns or issues promptly.
  • Provide information about hotel services, local attractions, and amenities.
  • Assist in coordinating special events and activities within the hotel.
  • Promote hotel services and upsell additional offerings to enhance guest experience.
  • Selling hotel membership to walk in customers
  • Gather guest feedback to improve services and report to management.

Skills and Qualifications

  • Strong communication and interpersonal skills.
  • Customer service orientation with a friendly demeanor.
  • Ability to work in a fast-paced environment.
  • Proficiency in English and local languages is preferred.
  • Basic knowledge of hotel management software and reservation systems is a plus.
  • Problem-solving skills and a proactive approach to guest needs.

Call / Whats app for quick response : 9167125070 / 9220105559

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