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2.0 - 6.0 years

0 Lacs

nagpur, maharashtra

On-site

You will be responsible for managing the daily operations of the hotel as a Duty Manager located in Nagpur. Your main duties will include ensuring guest satisfaction, overseeing staff, and ensuring compliance with company policies to maintain a smooth and efficient hotel operation. Your responsibilities will involve coordinating front desk activities, managing reservations, addressing guest concerns, supervising maintenance and housekeeping, and ensuring the overall safety of the hotel premises. You will be expected to demonstrate strong leadership and staff management skills, excellent communication abilities, and the capacity to handle stressful situations effectively while resolving issues promptly. To excel in this role, you should have prior experience in hotel management, front desk operations, and guest services. Proficiency in hotel management software and reservation systems is essential. Additionally, possessing knowledge of safety and compliance regulations in the hospitality industry will be beneficial. A Bachelor's degree in Hospitality Management or a related field is preferred, and experience with sustainable practices in the hospitality sector is considered a plus.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

gwalior, madhya pradesh

On-site

The Holiday Consultant position is a full-time on-site role based in Gwalior. As a Holiday Consultant, your main responsibilities will include managing client travel plans, offering travel advice and recommendations, booking accommodations and transportation, and ensuring high levels of customer satisfaction. You will be expected to handle travel documentation efficiently and cultivate strong relationships with travel service providers to secure the best deals for our clients. To excel in this role, you should possess a good understanding of travel destinations and industry practices. Strong organizational and planning skills are essential, along with excellent communication and customer service abilities. Proficiency in booking and reservation systems, as well as the capability to manage travel documentation and logistics, are key requirements. Prior experience in the travel or hospitality sector is advantageous. The ideal candidate for this position should be adept at working under pressure, managing multiple tasks simultaneously, and delivering exceptional service to clients. While a Bachelor's degree in Travel, Tourism, Hospitality, or a related field is preferred, fluency in both English and Hindi is a must-have qualification for this role.,

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1.0 - 5.0 years

0 Lacs

kerala

On-site

You will be a dedicated and organized Office Staff member responsible for supporting daily operations at our travel and tourism office. Your primary role will involve assisting with customer inquiries, handling bookings and documentation, maintaining records, and ensuring smooth administrative processes to enhance the client experience. Your key responsibilities will include greeting and assisting walk-in clients, responding to phone and email inquiries, providing information on tour packages and services, handling travel bookings using reservation systems, preparing itineraries and travel documents, maintaining client records, coordinating with suppliers and service providers, managing office files and general administrative duties, assisting with visa documentation, and supporting the sales and marketing team in promotions. To qualify for this role, you should have at least a high school diploma or a bachelor's degree in Travel, Tourism, or Hospitality. Prior experience in a travel agency or tourism office is advantageous. Proficiency in MS Office and reservation software such as Amadeus, Galileo, or Sabre is a plus. Good communication and interpersonal skills, customer-focused mindset, attention to detail, ability to multitask, and work in a fast-paced environment are essential. Your work hours will be Monday to Friday from 9 AM to 6 PM, with occasional weekends or overtime during peak travel periods. This position is full-time and permanent, and the work location is in person at our office. As part of the benefits package, you will be eligible for cell phone reimbursement. The schedule is a day shift. Join our team and contribute to providing excellent service to our clients in the travel and tourism industry!,

Posted 2 weeks ago

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2.0 - 6.0 years

0 - 0 Lacs

goa

On-site

We are looking for a skilled and experienced Ticketing and Travel Visa Specialist to become a part of our dedicated travel and tourism team. You should have a deep understanding of ticketing procedures, travel visa requirements, and proficiency in reservation systems like Amadeus and Galileo. Your role will involve managing domestic and international flight bookings, issuing tickets, guiding clients through visa application processes, and ensuring compliance with airline policies. Your organizational skills, attention to detail, and customer-centric approach will be vital in ensuring seamless travel arrangements for our clients. Your responsibilities will include handling flight bookings using Amadeus and Galileo, issuing, reissuing, and refunding tickets, guiding clients through visa application processes, staying updated on visa policies, liaising with consulates, providing customer support, resolving travel plan issues promptly, generating travel reports, monitoring industry trends, suggesting cost-effective travel options, and undertaking any other tasks assigned by the organization. Job Requirements: - Proven experience in ticketing and travel visa processing. - Proficiency in Amadeus and Galileo reservation systems. - Strong knowledge of airline fare structures and visa requirements. - Excellent communication and interpersonal skills. - Ability to multitask and work efficiently in a fast-paced environment. - Strong problem-solving skills and attention to detail. - Fluency in English; additional languages are a plus. - Certification in Amadeus or Galileo. - Background in travel and tourism or a related field. - Experience with group bookings and corporate travel. We Offer: - A full-time position with competitive benefits. - An exciting and collaborative work environment with opportunities for professional growth. - A commitment to delivering exceptional travel solutions. - A rapidly growing organization with effective communication channels with the management. Application Process: If you believe you have the required skills for this role, please send your resume to hr@zuarglobal.com. Our team will reach out to you shortly after reviewing your application.,

Posted 3 weeks ago

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0.0 - 5.0 years

0 - 4 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking a detail-oriented individual for the AIR Ticketing Process position in India. The ideal candidate will be responsible for managing airline ticketing inquiries, processing bookings and cancellations, and providing exceptional customer service to travelers. Responsibilities Handle ticketing queries from customers via phone and email. Process bookings, cancellations, and refunds for airline tickets. Assist customers with travel itineraries and provide information on flight schedules. Maintain accurate records of ticketing transactions and customer interactions. Collaborate with team members to improve service delivery and efficiency. Stay updated on airline policies, fare rules, and travel regulations. Skills and Qualifications Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo) for ticketing purposes. Strong understanding of airline ticketing rules and fare structures. Excellent communication skills, both verbal and written. Customer service orientation with a problem-solving mindset. Ability to work in a fast-paced environment and manage multiple tasks effectively. Familiarity with Microsoft Office Suite (Word, Excel, Outlook).

Posted 3 weeks ago

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2.0 - 7.0 years

2 - 13 Lacs

Mumbai, Maharashtra, India

On-site

Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees Review and implement new Reservations procedures Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accommodating rooming requests Set-up proper billing accounts according to Accounting policies Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats

Posted 1 month ago

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2.0 - 4.0 years

3 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Description We are seeking a dynamic and experienced Front Office Manager to lead our front office team in providing exceptional guest experiences. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for customer service. Responsibilities Oversee daily front office operations and ensure a high standard of customer service. Manage and train front office staff, including receptionists and concierges. Handle guest check-in and check-out processes efficiently and professionally. Resolve guest complaints and issues promptly and effectively. Maintain accurate records of bookings, reservations, and guest information. Coordinate with other departments to ensure seamless guest experiences. Develop and implement front office policies and procedures. Skills and Qualifications Bachelor's degree in Hospitality Management or related field. 2-4 years of experience in hotel front office operations or customer service. Strong communication and interpersonal skills. Proficiency in hotel management software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solving skills and attention to detail. Knowledge of local attractions and services to assist guests effectively.

Posted 2 months ago

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1.0 - 3.0 years

2 - 3 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Description Client of Cygnus Staffing Solutions , a Leading Neutraceutical's Manufacturing Company, Looking for a Travel Desk & Admin Executive, for their Office at Banjarahills, Hyderabad. Seeking a dynamic Travel and Admin Executive to join our team in India. The ideal candidate will have 1-3 years of experience in travel planning and a passion for providing exceptional service to our clients. Responsibilities Plan and organize travel itineraries for clients based on their preferences and budget. Provide Booking with detailed information about travel options, including flights, accommodations, and activities. Handle travel bookings, modifications, and cancellations efficiently. Maintain relationships with clients and respond to their inquiries in a timely manner. Stay updated on travel regulations, visa requirements, and industry trends. Skills and Qualifications 1-3 years of experience in travel planning or a related field. Strong communication and interpersonal skills. Proficient in using travel booking systems and software. Knowledge of international travel regulations and requirements. Ability to work under pressure and handle multiple tasks simultaneously. Excellent organizational skills and attention to detail. Qualifications : Any Graduate Experience : 1 to 3 Year's Job Location : Banjara Hills, Hyderabad Salary : Negotiable Contact Immediately: Cygnus Staffing Solutions Phone: 9848912988 Email: [HIDDEN TEXT] www.cygnusstaffingsolutions.com

Posted 2 months ago

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