8717 Hospitality Jobs - Page 36

As the FB Associate, you will be responsible for performing the following tasks to the highest standards: Confidently know the food and beverage menu contents and explain them in detail to guests. Understand dietary requirements and offer appropriate suggestions. Correctly label buffet dishes. Keep buffet areas clean at all times. Complete TBS checklists on product knowledge. Make suggestions on the menu that might suit guests of different nationalities. Familiarize with menu items of all other outlets to recommend guests to other outlets. Ensure that everything is clean and tidy, ready for guests to enter the restaurant. Undertake steps to ensure that the cashiers desk is ready and set for service. Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period. Assist Bar Attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager. Complete the TBS checklist on preparing the restaurant for service. Greet guests with smiles and offer assistance with coats, bags, etc., introducing yourself. Escort guests to a table and ask if they would prefer a smoking or non-smoking table. Greet all guests who walk past your outlet and offer them menus to view when appropriate. Offer the newspapers to all breakfast guests and any single diners. Ensure that all service procedures are carried out to the standards required. Accommodate any guest request or offer appropriate alternatives. Take personal responsibility for the service experience of all guests in your designated area. Follow-up on any guest questions or queries immediately, and if you don t have the answer, check with your Supervisor / Manager. When passing by guest tables, check if they require service. Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section. Make sure that all areas are cleaned and maintained in accordance with operating procedures. Positively end the guests experience by checking on their satisfaction. Assist with guests coats and bags as they leave, thanking all guests and wishing them a pleasant day. Understand relevant OHS legislations and their implications on the operation of the department. Ensure that safe and healthy working practices are observed throughout the service. Report any accidents / incidents to the Supervisor / Manager. Ensure that the Food Beverage mission is established and instilled in you and all team members. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for An F&B Associate serving Hilton Brands is always working on behalf of our Guests and collaborating effectively with other Team Members. To successfully fill this role, you should maintain the following attitude, behaviors, skills, and values: Motivation & Commitment : Approaching all tasks with enthusiasm, seizing opportunities to learn new skills or knowledge, and continually improving personal performance. Flexibility : Responding quickly and positively to changing requirements and performing any tasks requested to support operational needs. Team Focus : Maintaining a strong team focus by showing cooperation and support to colleagues in the pursuit of team goals. Experience : 2-4 years in a managerial position within a 4/5-star category hotel. Language Skills : Proficiency in English, both written and verbal, to meet business needs. Leadership : Strong leadership abilities and experience in training and mentoring team members. Personality : Outgoing personality with a willingness to work long hours as needed.

Job Description: Food & Beverage (F&B) Associate What will you be doing As the F&B Associate , you will be responsible for performing the following tasks to the highest standards: Customer Service Focus : Maintain a high customer service focus by approaching your job with the customer always in mind, ensuring their needs are met promptly. Issue Resolution : Take personal responsibility and initiative to resolve any issues or complaints, communicating clearly with both guests and colleagues. Operational Improvement : Contribute ideas and suggestions to enhance operational and environmental procedures within the hotel. Promotion of Hotel Services : Actively promote the services and facilities of Hilton hotels to both guests and suppliers. Safety Awareness : Perform duties and responsibilities in a manner that ensures the safety of yourself and others in the workplace. Product Knowledge : Confidently understand and explain the food and beverage menu contents to guests, offering detailed descriptions. Dietary Needs : Be knowledgeable about dietary requirements and offer appropriate suggestions for guests with special needs. Menu Suggestions : Make menu suggestions tailored to guests from different nationalities and familiarize yourself with all outlet menus to recommend options. Outlet Knowledge : Be aware of the opening hours of all restaurants and hotel outlets, confidently recommending options to guests. Guest Relations : Greet guests with a smile, offer assistance, and escort them to their tables based on their preferences (smoking or non-smoking). Service Standards : Ensure all service procedures are carried out according to required standards and ensure cleanliness and maintenance of all areas. Guest Experience : Take personal responsibility for ensuring that the service experience for all guests in your designated area meets high standards. Professionalism : Display professional behavior at all times, avoiding offensive or impolite language, and maintaining a positive attitude. Incident Reporting : Report any accidents or incidents promptly to the Supervisor or Manager. Additional Duties : Carry out any other reasonable duties and responsibilities as assigned by management.

Guest Relations Executive The Guest Relations Executive provides leadership and guidance to the Guest Relations staff during the assigned shift to ensure consistent quality service is provided. What will I be doing As the Guest Relations Executive, you will be responsible for performing the following tasks to the highest standards: Team Supervision : Supervise the Guest Relations staff to ensure smooth and efficient operations during your shift. Provide clear directions and monitor performance to encourage improvement. Effective Communication : Communicate effectively, both verbally and in writing, to provide clear instructions to the team and maintain high levels of service. Problem Solving : Use creative management skills to solve guest and team member problems, ensuring compliance with Hilton's standards and providing consistent high-quality guest relations. Guest Concerns and Emergencies : Manage the desk, resolve guest concerns, and handle emergencies or challenges that may arise during your shift, exercising discretion and judgment in implementing solutions. Guest Welcome and Interaction : Greet guests with a friendly, sincere welcome, listen to their needs, and resolve any issues or concerns promptly. Provide personalized service for VIP guests. Team Training and Development : Actively participate in training and development, including formal training sessions and on-the-job training, ensuring all team members maintain consistent service standards. Induction and New Team Member Support : Facilitate the smooth induction and training of new team members, ensuring they are equipped to perform their duties competently. Guest Check-in and Service : Oversee guest check-ins, ensuring that registration cards are completed, reservation details are confirmed, and payment is secured. Ensure a warm and welcoming arrival experience. Guest Satisfaction and Follow-up : Handle complaints efficiently and follow-up with guests to ensure satisfaction with problem resolutions. Room Allocation and Preferences : Allocate rooms according to guest reservations, preferences, and specific requests. Maintain organized and sales-focused room inventory management. VIP Relations : Serve as the primary point of contact for VIP guests, ensuring they are treated personally and that their specific needs are met. Cross-department Communication : Liaise with Sales, Reservations, and the Business Development teams to manage corporate guest needs. Coordinate with Housekeeping, F&B, and other departments to ensure seamless service. Hilton Honors Promotion : Promote Hilton Honors membership to guests, ensuring that enrolled members receive personalized services and benefits. System and Record Management : Ensure guest profiles and reservation information are accurately entered into the system, and maintain updated guest records in line with Hilton's standards. Adherence to Brand Standards : Apply Hilton brand standards in all actions and interactions, setting an example for the team on how to implement those standards. Operational Reporting and Communication : Ensure that front desk operations, such as guest service manager checklists, billing instructions, and financial records, are completed efficiently and accurately. Health & Safety Compliance : Comply with Health & Safety regulations, emergency procedures, and fire safety standards. Act as part of the fire team when needed. Revenue and Sales Awareness : Keep up to date with competitor activities and ensure the hotel's selling strategy, including demand-based pricing, is followed. Maximize revenue while adhering to Hilton's ethical standards. Cost and Inventory Management : Maintain stock levels and ensure the front desk is properly stocked and requisitioned. Monitor costs to manage expenses effectively. Guest Relocation : Handle guest relocations as required, ensuring minimal disruption to the guest experience. Safety and Security : Maintain safety deposit boxes and ensure guests valuables are secure. Follow standard cash handling procedures and credit policies. Folio and Departure Efficiency : Ensure accurate charges on guest folios and efficient departure procedures. Other Responsibilities : Carry out any other reasonable duties as assigned by the management. What are we looking for A Guest Relations Executive serving Hilton Brands should possess the following qualities: Leadership and Supervision : Ability to effectively lead and motivate a team, ensuring consistent quality service. Problem-solving Skills : Strong ability to resolve guest concerns and emergencies, making sound decisions under pressure. Customer Service Orientation : Exceptional communication skills and a genuine passion for delivering personalized guest experiences. Training and Development Focus : Ability to train and develop team members to ensure they meet Hilton's service standards. Attention to Detail : High attention to detail in all aspects of guest interactions, room allocation, and operational procedures. Organizational Skills : Ability to manage multiple tasks efficiently while ensuring guest satisfaction and operational efficiency. Sales and Revenue Awareness : Knowledge of sales strategies and the ability to promote Hilton services and maximize revenue opportunities. Adaptability : Ability to work varying schedules and respond to the cyclical nature of the hospitality industry. Health & Safety Awareness : Commitment to ensuring that all safety and security regulations are followed.

Chief Engineer The Chief Engineer manages the maintenance and repair of the hotel buildings, grounds, and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment in line with Hilton and hotel policies and procedures. What will I be doing As the Chief Engineer, you will be responsible for performing the following tasks to the highest standards: Engineering Management : Plan and carry out a range of engineering, management, and maintenance work to ensure efficient operation. Team Leadership : Assist the Engineering Team in managing and running the department efficiently. Plan and implement duty rosters and ensure a smooth transition of duties. Resource Management : Oversee the Engineering store and energy-saving initiatives, ensuring effective use of resources. Equipment Maintenance : Supervise the maintenance and repair of mechanical and electrical systems (ME) to ensure efficient operation and minimize downtime. Staff Training & Development : Schedule staff training sessions, evaluate employee performance, and implement improvement programs. Property Maintenance & Safety : Be responsible for the safety and maintenance of hotel property, including both routine and emergency repairs. Energy & Environmental Management : Implement energy conservation programs, environmental protection measures, and fire prevention safety protocols. Building Inspections : Conduct thorough inspections of hotel buildings to ensure repairs meet Hilton standards and comply with all safety regulations. Technical Reports : Review technical reports and daily operational reports to ensure all equipment is functioning safely and effectively. Workload Planning : Efficiently schedule work assignments to maximize productivity while ensuring balanced labor allocation. Effective Maintenance Programs : Implement and manage a comprehensive maintenance program to minimize breakdowns and ensure high-quality repair work. Collaboration with Banquet Department : Coordinate with the Banquet department to ensure that the hotel's event requirements are met efficiently. Periodic Work Reports : Provide periodic work reports and contribute to the continuous improvement of departmental efficiency. Staff Multi-Skills Training : Develop and implement training programs to improve staff skills and enhance the quality of work performed. Stock Management : Control the purchase of Engineering stock to minimize wastage, ensuring cost-saving measures are in place. Water Quality Control : Review water quality reports and ensure the proper functioning of the water treatment system to provide good-quality water to the hotel. Safety Coordination : Coordinate with the Security department to conduct fire prevention and safety meetings and ensure the fire prevention systems operate effectively. Energy Usage Monitoring : Monitor energy consumption, implement energy-saving measures, and maintain statistical reports. Local Authorities Liaison : Maintain contact with local authorities to address any relevant issues that may arise. Cross-Department Communication : Ensure effective communication with other departments to maintain a cohesive and functional hotel operation. Sustainability Focus : Manage material usage efficiently, minimize waste, and adhere to environmentally friendly practices. What are we looking for A Chief Engineer serving Hilton Brands should possess the following qualities: Leadership & Team Management : Ability to lead and motivate a team, managing engineering operations efficiently. Problem Solving : Strong ability to address and resolve technical challenges, ensuring smooth operations of hotel systems. Strong Organizational Skills : Effective time management and the ability to prioritize tasks in a fast-paced environment. Safety & Compliance : Knowledge of safety regulations and a commitment to ensuring all engineering operations comply with industry standards. Energy and Environmental Awareness : A proactive approach to energy conservation, sustainability, and environmental protection. Excellent Communication Skills : Ability to maintain effective communication with staff, other departments, and external authorities. Technical Expertise : Deep knowledge of hotel systems and mechanical, electrical, and water treatment processes.

What will I be doing As the Executive Pastry Chef, you will be responsible for performing the following tasks to the highest standards: Assist the Executive Chef with the planning of dessert menus and food promotions as well as the designing of new Pastry Kitchen and Bakery improvement schemes. Control standards of food production and presentation throughout the hotel. Examine goods and quality of received goods. Supervise and ensure that cooks follow standard recipes and methods of preparation. Immediately inform the Executive Sous Chef and Executive Chef of bad products. Discuss with the Executive Sous Chef on the choice of Pastry Kitchen or Bakery equipment. Work closely with the Executive Sous Chef and Management in the absence of the Executive Chef. Keep up to date with new development techniques and equipment and instruct assigned team members on their correct usage. Work closely with the Executive Sous Chef on the development of food control procedures. Assist with the costing and pricing of dessert menus and other food services taking into consideration the profit margins lined out in the hotel budgets. Together with the Executive Sous Chef and Executive Chef, investigate pastry food cost problems and take necessary corrective actions. Liaise with the Banquet department and Outlet Manager on guests comments, following up with necessary action. Constantly examine food supplies to ensure that they conform to the quality standards stipulated by the company. Responsible for the quality of food prepared in the kitchen under your supervision, constantly inspecting the taste, temperature and visual appeal of the food. Plan, prepare and Implement high quality food and beverage products and set-ups in all areas and restaurants. Maintain all HACCP aspects within the hotel operation. Train all staff on the correct usage of all equipment, tools and machines Focus on constantly improving the training manuals and SOPs. Participate actively in quality initiatives such as daily chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. Work at off-site events when tasked. Complete tasks and jobs outside the kitchen areas when requested. Assist in inventory taking. Knowledgeable of hotel s occupancy, events, forecasts and achievements. Work on new dishes for food tastings and photo taking. Work closely with the stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. Learn and adapt to changes. Be receptive to constructive feedback. Maintain at all times a professional and positive attitude towards team members and supervisors. Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you. Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools. Be aware of the dangers of contaminated food and ensue ingredients in the refrigerators are checked and replaced appropriately. Check that all equipment is in good working order and if necessary, report to the Executive Chef faults and problems to be solved. Prepare the necessary work orders for the Engineering department. Monitor food quality and quantity to ensure the most economical usage of ingredients. Check that the quality of food prepared by team members meet the required standard and make necessary adjustments. Select team members who display qualities and attributes that reflect the department standards. Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. Monitor the overall food operation and ensure that food items are being prepared in a timely and correct manner. Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake the necessary steps to maintain the highest possible standard in this area. Attend communication meetings and ensure all assigned team members receive this communication. Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction. Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for An Executive Pastry Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. As a part of Hilton's prestigious portfolio of brands, we are looking for passionate and dedicated Team Members to join our Spa team. As a Spa Therapist, you are responsible for ensuring the cleanliness, functionality, and excellence of the spa experience for our guests and members, in line with Hilton International policies and procedures. What will I be doing As a Spa Therapist, your responsibilities will include: General Cleaning : Ensure the cleanliness of all areas within the spa to maintain a welcoming environment for guests and members. Deep Cleaning : Perform deep cleaning tasks around the club to ensure the highest standards of hygiene. Guest Assistance : Greet guests warmly, assist with their needs, and ensure they have an exceptional experience throughout their spa visit. Health & Safety Compliance : Ensure compliance with all health and safety regulations to guarantee a safe environment for both guests and Team Members. Opening & Closing : Open and close the spa according to Standard Operating Procedures (SOP), ensuring everything is set for a smooth operation. Spa Setup : Prepare assigned areas, including treatment suites, public spaces, and heart-of-house items such as guest amenities and food and beverage offerings, to ensure cleanliness and functionality. Equipment Maintenance : Ensure all equipment is well-maintained and safe to use, adhering to Hilton's high standards. Inventory Management : Participate in departmental practices such as operations briefings, inventory checks, and cost management initiatives, helping the team meet business goals. Guest Experience : Ensure the spa is always ready to receive guests, delivering tailored spa experiences and maintaining the highest level of professionalism during treatments. Spa Journey : Lead guests through the entire spa journey from reservation, arrival, treatment time, and departurewhile ensuring standards are followed in every aspect. Stock Management : Request and collect supplies necessary for the treatment rooms, ensuring stock is replenished as needed. Discretion & Privacy : Maintain the utmost discretion and respect for privacy during all guest interactions. Luxury Experience : Drive the delivery of luxury experiences for every guest, working towards meeting the spa's heartbeat targets and enhancing guest satisfaction. What are we looking for To successfully fill this role, you should maintain the following attributes: Guest-Centered : A commitment to delivering an exceptional experience for every guest. Attention to Detail : High standards in cleanliness and spa preparation to meet the luxury standards expected at Hilton. Health & Safety Awareness : A good understanding of health and safety regulations, ensuring a safe environment for all. Team Player : Ability to work cohesively with other team members to ensure the smooth running of the spa. Discretion : The ability to handle guest information and interactions with the utmost confidentiality and professionalism. Positive Attitude : A warm, welcoming demeanor that contributes to the overall atmosphere of the spa and hotel.

Engineering Executive The Engineering Executive is responsible for inspecting and assisting in the regular maintenance of the engineering department's systems, as well as executing maintenance requests for these systems. What will I be doing As the Engineering Executive, you will be responsible for performing the following tasks to the highest standards: Leadership and Planning : Lead, plan, and organize the engineering team to ensure effective maintenance operations. Problem Solving : Address emergent situations and resolve equipment issues promptly. Staff Training and Supervision : Ensure all engineering staff receive the necessary technical training, supervision, and performance assessments. Adherence to Policies : Ensure the department follows hotel policies, procedures, and guiding principles. Resource Management : Manage energy consumption, minimize wastage, and make efficient use of materials, ensuring environmentally friendly practices. Team Leadership : Lead by example, maintain a proactive approach, and foster a positive and motivated work environment. Routine Maintenance : Organize and oversee routine maintenance work to meet hotel standards, ensuring quality. Reporting Irregularities : Report any irregularities or issues to the superior for appropriate action. Employee Management : Assist the Duty Engineer in staff management and maintenance planning, promoting teamwork to achieve goals. System and Equipment Maintenance : Supervise the maintenance of hotel systems and equipment, ensuring they are kept in excellent condition. Preventive Maintenance : Oversee the execution of preventive maintenance and energy conservation initiatives. Record Keeping : Maintain proper records of hotel systems and equipment, ensuring all are up-to-date. Equipment and Material Management : Control and manage all equipment, tools, and materials required for maintenance tasks. Communication : Maintain effective communication with the supervisor, staff, and local authorities to ensure smooth operations. Contractor Supervision : Supervise and monitor contractors and construction activities to ensure compliance with hotel standards. Other Tasks : Complete any other tasks assigned by the superior as needed. What are we looking for An Engineering Executive serving Hilton Brands is always working on behalf of our guests and collaborating with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values below: Leadership : Strong leadership skills with the ability to motivate and manage a team effectively. Technical Knowledge : Expertise in engineering systems, maintenance processes, and equipment management. Problem Solving : Ability to address issues quickly and find practical solutions. Resourcefulness : Proficiency in managing resources efficiently and reducing costs. Communication : Strong communication skills for effective interaction with staff, guests, and contractors. Attention to Detail : Focus on ensuring high-quality standards in all maintenance activities. Teamwork : Ability to work collaboratively and foster a cooperative work environment.

As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards: What will I be doing Training and Development : Complete relevant Hilton University courses promptly and pass the tests. Product Knowledge : Be familiar with the hotel's products and related activities. Sales Responsibility : Lead the promotion and sales of all hotel products, including rooms, catering, banquets, etc. Achieving Sales Targets : Ensure the completion of sales targets and tasks as set by the hotel. Sales Planning : Develop sales plans and obtain approval from the Director of Sales or Commercial Director. Maintain and develop customers in the region or industry according to the plan. Customer Engagement : Understand customer needs through telephone sales, face-to-face visits, and other forms of engagement to achieve sales. Quotation and Contract Management : Produce quotations efficiently, send contracts to customers, and follow-up promptly. Hotel Tours : Show clients around the hotel, showcasing its offerings. Reservations and Orders : Operate the hotel reservation system to book rooms, banquet venues, etc., and send work orders promptly to relevant departments. Customer Relationship Management : Establish and maintain strong relationships with customers, ensuring the update of customer information and promptly reporting customer needs and feedback to the hotel. Cross-Promotion : Recommend other hotel chains within the group to clients. Market Insight : Proactively collect market and industry information and share with the Sales team to capture business opportunities and convert them into business confirmations. Competitor Analysis : Stay familiar with competitor product information, including key customers, hotel rooms, catering, conference-related promotions, and promptly report findings to the Commercial Director/Director of Sales/Senior Sales Manager. Client Relations : Welcome key customers, team leaders, and VIPs to the hotel upon arrival. Sales-Operations Communication : Ensure effective communication between the Sales team and hotel Operations team through regular meetings and assist the Banquet Sales or Operations department with events. Guest Feedback : Handle guest feedback and complaints effectively, ensuring client satisfaction. Revenue Forecasting : Maximize sales opportunities and accurately forecast team and banquet revenue. Sales Team Supervision : Provide guidance to the Sales Director or sales representatives as needed in developing team quotes or contracts. Marketing and Budgeting : Actively participate in the development of marketing plans and collaborate to achieve budget goals. Work Allocation : Assist the Director of Sales in allocating daily tasks effectively according to the Sales team structure. Team Coaching : Coach the Sales team to ensure that high-quality services and products are consistently delivered to customers. Leadership : Lead the Sales team to achieve departmental goals, chair and attend meetings as necessary. Recruitment and Training : Assist the Director of Sales in recruiting, selecting, and training employees to maintain team vitality and stability. Task Completion : Conscientiously perform all assigned and special tasks. The department reserves the right to change or supplement the job description as necessary. What are we looking for A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values below: Customer Focus : Dedicated to understanding and fulfilling customer needs. Sales Expertise : Proven experience in sales within the hospitality industry. Leadership : Strong leadership skills, capable of motivating and guiding the team to meet and exceed targets. Communication Skills : Excellent verbal and written communication skills. Organization : Ability to organize and prioritize effectively, ensuring timely and high-quality results. Market Awareness : Strong knowledge of the local market and industry trends. Problem-Solving : Ability to identify issues and implement practical solutions. Team Player : Ability to collaborate with other departments to achieve the hotel's goals.

As the General Manager, you will be responsible for leading the hotel to achieve and exceed performance targets, maintaining Hilton's high standards, and ensuring an exceptional guest experience. You will oversee the financial success of the hotel, the development of the executive team, and operational effectiveness in alignment with Hilton's values. What will I be doing As the General Manager, you will be responsible for performing the following tasks to the highest standards: Brand Culture & Values : Recognize Hilton's brand culture and exemplify Hilton's values every day. Financial Management : Lead the hotel in achieving key performance indicators, including profitability, earnings, revenue, team member satisfaction, and guest satisfaction targets. Budgeting & Forecasting : Develop annual, quarterly, and monthly budgets, forecasts, and work plans, ensuring they are effectively implemented and aligned with strategic goals. Project & Operations Management : Lead capital projects, customer service initiatives, and refurbishment efforts. Make decisions in the best interest of the hotel and Hilton. Goal Setting & Strategic Planning : Deliver achievable hotel budgets and set both short- and long-term strategic goals for the property. Brand Standards & Compliance : Ensure Hilton's brand standards are fully implemented and the hotel complies with all regulatory requirements, including hygiene and safety standards. Business Planning : Lead all aspects of business planning for the hotel, from operational decisions to strategic development. Team Development : Manage and develop the Hotel Executive team, ensuring career progression and effective succession planning within Hilton. Communication : Hold regular briefings and meetings with the Head of Departments (HOD) team. Address audits and ensure continual improvement. Owner Relations : Maintain good communication with the owning company, periodically updating them on the hotel's operating conditions and ensuring their satisfaction with operations. General Management : Perform all other relevant requirements and tasks as directed by Hilton's corporate guidelines.

The Housekeeping Associate supports all Housekeeping and Laundry operations by analyzing guest requests, delegating tasks efficiently, and ensuring the work is completed in a timely manner to guarantee an exceptional experience for guests. What will I be doing As a Housekeeping Associate, you will be responsible for performing the following tasks to the highest standards: Ensure consistently high operating standards in all areas of Housekeeping and Laundry, following hotel brand standards. Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members, emphasizing training and teamwork. Provide excellent guest service by addressing needs and requests promptly. Collaborate with Floor Housekeeping Supervision to manage room availability and release for guest service. Oversee controls in the Housekeeping department, such as employee frequency, release of master keys, booking incidents, uniform and linen tracking, etc. Check guest information daily in CRM to ensure preferences and requests are met on time. Request flowers for special occasions (e.g., weddings, births) and provide embroidery for special linen. Manage monthly Lost and Found procedures and donations. Inspect uniforms and send them for cleaning and repairs. Coordinate and control all documents and personnel traffic within the department. Release linen to the Laundry department on a daily basis. Manage the daily release of guest clothing for those using laundry services. Oversee monthly closing of Laundry expenses and related provisions. Replace Laundry Attendant during holidays, days off, or absences as needed. What are we looking for A Housekeeping Associate serving Hilton is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values below: Strong planning and organizational skills. Good oral and written communication abilities. Previous experience in Laundry services. Good interpersonal skills for team collaboration. Intermediate proficiency with computers and software, including Microsoft Office. Commitment to delivering a high level of customer service. Excellent attention to cleanliness and detail. It is advantageous if you demonstrate the following: Ability to work effectively in a team. Excellent attention to detail. A positive attitude in all interactions.

Training Executive The Training Executive coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and maintains training resources, implements systems that promote growth and development, and ensures that all promises to stakeholders are delivered. The Training Executive assists the Learning and Development Manager in creating an effective and efficient operation for the Training department. What will I be doing As the Training Executive, you will be responsible for performing the following tasks to the highest standards: Maintain employee records, including personnel files and learning history. Schedule and coordinate training classes, maintaining the training calendar. Assist the Training Manager as a co-facilitator in running training programs, including induction. Maintain an active list of interns and coordinate the placement of current openings, including advertising. Demonstrate knowledge of the hotel's meeting space facilities and have a basic understanding of departmental operations. Prepare and distribute reports to measure training results. Conduct service quality audits and track progress to ensure continuous improvement.

The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing As the General Manager, you will be responsible for performing the following tasks to the highest standards: Champion Business Excellence Drive the hotel's financial success and guest satisfaction by exceeding key performance indicators. Collaborate with Sales and Marketing to develop revenue-generating strategies for the hotel. Stay ahead of market trends and seize new opportunities. Lead with Vision Inspire a culture of excellence by providing strong leadership to all team members. Monitor and develop team member performance, particularly the executive team and department heads. Foster a workplace where every team member thrives and contributes to the property's collective goals. Elevate Guest Experience Manage operations with a keen eye for detail. Monitor guest feedback and implement improvements as necessary to exceed guest expectations. Deliver exceptional service to ensure every guest leaves with a desire to return. Financial Stewardship Develop and manage the hotel's budget, including revenue forecasting, expense control, and capital expenditures. Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives. Quality Assurance Guarantee the highest standards of hotel upkeep, safety, and guest satisfaction. Conduct regular inspections to ensure compliance with quality and brand standard requirements. Implement improvement initiatives to enhance overall guest experience and hotel reputation. Owner Relations Build strong rapport with hotel owners through proactive and ongoing communication. Serve as a primary liaison between hotel owners and corporate entities. What are we looking for Prior Hotel General Manager experience with strong operations knowledge. Success in driving commercial returns and revenue. Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team. Outstanding communication and negotiation skills with a customer-first mindset. Solid grasp of financial management principles and experience in budgeting and forecasting. Dynamic, innovative, and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry.

The Housekeeping Associate ensures that glasses and cups are cleaned and disinfected in line with Hilton and hotel policies and procedures. What will I be doing As a Housekeeping Associate, you will be responsible for performing the following tasks to the highest standards: Ensure all cleaning procedures are in accordance with Hilton policies. Learn how to disinfect, familiarizing with the safe use ratio of various disinfectants, and the operation of cleaning tools and equipment. Clean glasses and cups, ensuring that there are sufficient clean glasses and cups for the Room Attendants. Clean and store glasses and cups as required to avoid secondary contamination and ensure guest safety. Fill in the disinfection record on occupancy. Keep the pantry clean and tidy, ensuring dirty glasses and cups are separated from clean ones. Conduct personal hygiene checks as requested by the Hygiene Bureau. Ensure the highest standard of cleaning in assigned areas and maintain all equipment in the pantry in good working condition. Take inventory of cups in assigned areas and report any loss or damage of equipment to the Floor Supervisor. Be courteous and professional at all times. Maintain good working relationships with team members and other departments. Promote the hotel's and Hilton products and services. Adhere to the hotel's policies and procedures, Hilton code of business conduct, the hotel's team member handbook, security, and emergency policies and procedures. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A Housekeeping Associate serving Hilton Brands is always working on behalf of our guests and working with other team members.

What will I be doing As the Front Desk Supervisor, you will be responsible for performing the following tasks to the highest standards: Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift. Communicate effectively both verbally and in writing to provide clear directions to staff. Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements. Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations. Manage desk, resolve guest concerns, handle emergencies, and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice. Listen to and understand requests, issues, and situations from both guests and team members. Regular attendance in conformance with the standards established by Hilton from time to time. Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry. Support and motivate front desk team members by leading by example and employing competent and consistent management practices. Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard. Attend training where and when required. Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law, and HR guidelines. Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate. Follows up with all guests to ensure satisfaction with problem resolutions. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. Liaise with Sales, Reservations, and the Business Development teams to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Allocate room in accordance to the guests reservations, preferences, and remarks, maintaining a systemized and sales-focused approach to room inventory management. Ensure that guests profiles and information are input into the Police Report system in a timely and accurate way. Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP, and other properties in China. Up to date with information on facilities, attractions, places of interest, sights, and activities in and around the hotel. Ensure communication, coordination, and cooperation between the front desk and other operating departments, specifically Housekeeping, FB, and Accounts. Maintain hotel systems to ensure accuracy of information and data, and that it is easy to use and operate, in an organized and systemized way. Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy, and organized way. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Conduct daily briefings, shift handovers, attend meetings, and effectively communicate information to team members. Ensure that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues. Ensure that the day-to-day functions of the front desk are completed, including but not limited to Guest Service Manager's checklists, trace reports, credit limit checks, online back-ups, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards. Check registration cards, meetings and functions information, billing instructions, financial records, and reservation backups to ensure that all information received is acted upon. Complete reports where and when requested, ensuring that they are complete and delivered on time to the respected parties. Ensure that the front desk is kept stocked and maintained with requisitions and that par levels are maintained, and stock tracked. Keep up to date and aware of competitor activities in order to be proactive and create market advantage. Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health Safety, Emergency Management, the Disaster manual, Fire procedures, and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. Adhere to the company's credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO, and third-party payments for rooms, meetings, FB, and any other charges that may be incurred by guests. Maintain safety deposit boxes, ensuring that guests valuables are safe and secure at all times. Follow up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Manage costs effectively by minimizing and controlling expenses. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhere to Hilton brand standards and ensuring that guests receive value for money. Handle guest relocations as required. Familiar with and master the Front Desk system. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What will I be doing: As the Front Desk Manager , you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guests needs, code electronic keys, confirm the room number and rates with a written confirmation. Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc. Ensure rooms and services are correctly accounted for within guests statements, properly stating services provided by the hotel. Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveler's checks, and other forms of payment, converting foreign currency at current posted rates. Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such as outlet hours, special VIP programs, events, etc. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions. Take an active role in the team by being kind, cooperative, and helpful, never forgetting the person behind the guest. Actively take part in training where and when required, attending formal training sessions and on-the-job training to ensure standards and develop skills and abilities. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Take on an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate. Follow-up with all guests to ensure satisfaction with problem resolution. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Ensure that VIP guests are treated personally and recognized as an individual. Assist the Guest Service Manager by blocking rooms according to guests preferences. Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions (e.g., Birthdays and Honeymoon). Facilitate the operation of the VIP gift amenity menu, by offering it to guests, and ensuring that VIPs receive their chosen amenity items. Liaise with Sales, Reservations, and the Business Development team to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Ensure a prompt and efficient departure by settling guests accounts as per billing and reservation instructions, ensuring that all guests folios are correct. Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and information can be clearly understood by other team members. Apply Hilton's brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP, and other properties in China. Up to date with information on facilities, attractions, places of interest, sights, and activities in and around the hotel. Effectively communicate, coordinate, and cooperate with Housekeeping, FB, Engineering, and IT. Report problems with hotel systems, hardware, or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Attend daily briefings, shift handovers, meetings, and read the logbook on a daily basis. Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is acted upon. Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible. Keep up to date and aware of competitors activities in order to be informed. Adhere to the hotel's selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value-for-money rates to guests. Comply with Health Safety, Emergency Management, Disaster manuals, Fire procedures, and regulations. Be a part of the Fire team when and where directed. Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers, and all other forms of payment correctly. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton's brand standards. Attempt to communicate with guests in guests native language, if applicable. Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. Adhere to the hotel's security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations. Familiar with and understand the front desk system, assisting staff to solve problems in the system. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A Front Desk Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow Hilton's standards.

As the Lifeguard, you will be responsible for performing the following tasks to the highest standards: Maintain high guest service focus and excellent rapport by approaching the job with guests in mind and being proactive towards their needs and requests. Take initiative to resolve issues, clearly communicating with both guests and colleagues. Respond quickly and positively to changing requirements and tasks assigned. Contribute ideas and suggestions to enhance operational/environmental procedures and facilities in the property. Maintain vigilance and sense of responsibility at all times. Ensure all facilities and equipment are operating well. Ensure guests have a comfortable and safe experience, and employees can work in a safe environment. Meet, greet, and bid farewell to all guests with a warm, friendly, and genuine smile. Assist and explain to guests the use of all Health Club facilities. Check and ensure all stock and supplies such as towels and water are replenished adequately. Be vigilant and responsible for the safety of all guests using the Health Club facilities, including the pool. Ensure that all activities and job functions are performed in a safe environment using proper safety techniques. Monitor the water level and chlorine, reporting to the Spa Manager on any issues. Actively introduce guests to Spa and Health Club membership cards. Maintain all malfunctioning equipment and follow through with the repairs, issuing work orders for maintenance issues. Effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect and analyze accurate information to resolve conflicts. Perform other related duties and special projects. Carry out any other reasonable tasks or requests as directed by the Management.

Consistently make coffee according to SOP Have thorough knowledge of the menu and available products Inventory Management Unloading and stocking as required Complying with SOD & EOD process Ability to operate cash register or point of sale (POS) terminal as needed Hospitality freshers with good communication skills can apply Salary will be decided upon past experience Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month Work Location: In person Expected Start Date: 01/08/2025

Job Title: Dance & Movement Instructor Location: Essence of Nature Resorts, Uttarakhand W: essenceofnature.in Department: Guest Engagement / Wellness Reporting To: Wellness Director Employment Type: Full-Time Position Overview: We are seeking a passionate, energetic and versatile Dance & Movement Instructor who can create joyful, inclusive, and healing dance experiences for guests aged 5 to 100. The role involves conducting daily group dance sessions, energizing events with performances or interactive dance segments, and curating age-friendly routines that promote fun, freedom, and well-being in the pristine mountain atmosphere. Key Responsibilities: Conduct daily group dance classes for children, adults, and senior guests — with sessions tailored to age groups or blended as required. Design and deliver interactive movement sessions that blend fitness, fun, and expression. Choreograph simple routines suitable for all skill levels, with an emphasis on enjoyment rather than perfection. Lead dance activities during events, bonfires, theme nights, and festivals at EoN. Collaborate with the wellness and entertainment teams to design special programs like: Morning movement meditations Couples’ dance evenings Kids’ dance camps Healing through dance sessions for seniors Build rapport with guests, encouraging participation regardless of experience or ability. Ensure safety and inclusiveness in all sessions, modifying movements when necessary. Represent the vibrant and healing spirit of “Dance on Mountain Top” – EoN’s signature movement vertical. Skills & Qualities Required: Highly energetic and personable, with the ability to connect with all age groups Training in various dance forms (Bollywood, freestyle, folk, contemporary, etc.) Experience in teaching group dance or movement classes Patience, empathy, and flexibility in approach Basic knowledge of music rhythm, sound systems, and playlist curation Bonus: Knowledge of therapeutic dance, movement meditation, or yoga-dance fusion Bonus: Experience performing or leading dance in a hospitality, resort, or retreat setting Qualifications: Minimum 1–2 years of experience as a dance instructor, preferably in resorts, schools, or community settings Formal training in dance (degree/diploma not mandatory but preferred) First-aid knowledge or willingness to be trained (desirable) Perks & Environment: Live and work at 6000 ft above sea level, amidst Himalayan beauty Opportunity to be part of a healing, luxury nature retreat Work with a supportive, creative, and mission-driven team Accommodation and meals provided Free time to pursue your own practice and create content in nature Perks: At par with the norms Tagline for the Role: “Make the mountains move – to your rhythm”. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person

We are looking for the position of Guest_Service_Associate Cococart Ventures Pvt Ltd Currently hiring for Mumbai_Goregaon Key_Responsibilities: 1.Greeting & Welcoming Guest. 2.Enhancing Guest Satisfaction. 3.Knowledge on products, promotions & offers. 4.Up-selling of products. 5.Following SOP laid by the organization. 6.Maintain cleanliness of the outlet all the time. 7.System handling of billing. 8.Inventory management. 9.Handling guest grievance. 10.Collaborating with team members to achieve targets. Candidate_Profile: 1. Min 06 month to 2 Years experience in Retail /QSR / Hospitality / Food_industry with mandatory sales experience. 2.Good Communication Skills. 3.Team Player. 4.Result oriented, with high level of motivation for self-growth. 5.Well groomed & presentable Salary - 20K-25K in Hand + PF & ESIC Facility Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Experience: Food service management: 1 year (Required) Retail sales: 1 year (Required) Hospitality: 1 year (Required) Work Location: In person

Coordinate and manage banquet events, ensuring smooth operations and excellent guest experiences.Oversee event setup, including the arrangement of tables, chairs, decorations, and audiovisual equipment. Supervise banquet staff, providing clear instructions, training, and ongoing support.Assign duties, monitor performance, and enforce high standards of service and professionalism. Collaborate with event planners and clients to understand their requirements and preferences.Ensure effective communication and seamless execution of events, including food and beverage service. Maintain and update inventory records, track banquet expenses, and optimize resource allocation. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

Job description Job role: Front Desk Executive Location: Candolim, Goa Department: Hotel operations Job experience: 3 years Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 1-3 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail Job Type: Full-time Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Experience: front office : 1 year (Preferred) Work Location: In person

We are seeking warm, enthusiastic female freshers to join our front office team. As the first point of contact for clients and visitors, you'll represent our organization with a professional yet welcoming presence. This is a full-time, office-based role ideal for candidates with excellent communication and a customer-oriented mindset. Key Responsibilities: Greet and welcome visitors with a friendly, professional demeanor Manage incoming telephone calls—screen, answer, or forward appropriately Handle basic enquiries and provide accurate information Assist visitors with sign‑in/out and guide them to the relevant departments Perform general administrative support: maintain reception area, data entry, filing, scanning, and sorting mail Monitor and maintain office supplies inventory Ensure the reception area is tidy and presentable Coordinate with internal teams for visitor access and support Carry out additional tasks assigned by management Qualifications: Minimum Education: 12th Pass or equivalent; Diploma in Office Administration or Hospitality is a plus Female Candidates preferred Experience: No prior experience required—freshers welcome Mandatory strong verbal and written English skills Excellent interpersonal and organisational skills Basic computer proficiency (MS Word, Excel, Outlook) Ability to multitask efficiently in a busy environment Attention to detail, punctuality, and a professional appearance A customer-service mindset with a positive attitude Job Type: Full-time Pay: ₹5,000.00 - ₹13,000.00 per month Benefits: Health insurance Language: Hindi (Preferred) English (Preferred) Work Location: In person

Position Title:Waiter Location:Niranjana Hotel, Bodhgaya Employment Type:Full-time About Niranjana Hotel: Niranjana Hotel, A 3-Star hotel situated in the historic city of Bodhgaya, is a distinguished hospitality establishment renowned for its exceptional service and tranquil ambiance. Our hotel seamlessly combines comfort and luxury, serving a diverse clientele with excellence Job Responsibilities of a Waiter: 1.Taking Orders: - Greet customers promptly and courteously. - Accurately take food and beverage orders from customers, noting any special dietary needs or preferences. - Enter orders into the restaurant's point of sale (POS) system efficiently. 2.Generating Billings: - Prepare and present accurate bills to customers using the POS system. - Handle cash, credit card, and other forms of payments securely. - Provide customers with receipts and return any change promptly. 3.Point of Sale (POS) System: - Proficiently operate the POS system to enter orders, process payments, and manage billing. - Troubleshoot basic issues with the POS system and seek assistance when necessary. 4. Customer Service: - Communicate effectively in English to ensure clear and accurate communication with customers and team members. - Address customer queries and concerns promptly and professionally. - Provide menu recommendations and answer questions about menu items. 5.Service Duties: - Deliver food and beverages to tables in a timely manner. - Ensure that all orders are complete and accurate before serving. - Monitor tables for customer needs and respond promptly to requests. 6.Team Collaboration: - Work collaboratively with kitchen and other restaurant staff to ensure efficient service. 7.Cleanliness and Organization: - Maintain cleanliness and organization of assigned tables and service areas. - Assist in setting up and closing down the restaurant as needed. 8.Compliance: - Adhere to health and safety regulations at all times. - Follow all restaurant policies and procedures. By fulfilling these responsibilities, the waiter ensures a positive dining experience for all customers and contributes to the efficient operation of the restaurant. Misuse of Offer Letter (Disclaimer): To address issues of candidates failing to notify the company of their unwillingness to join after receiving an offer letter and as they are not taking social responsibility, we will implement the following measure: To prevent misuse of offer letters, we will issue the joining only after the candidate has completed 2 weeks of employment with us. This measure addresses past issues where candidates used offer letters to negotiate with current or other companies but later failed to notify or declined to join.Candidates can inquire about offer letter details, but issuance will occur after the 2-week period. Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Food provided Experience: total work: 1 year (Preferred) Work Location: In person

Location: Raandhal Restaurant (PART OF PARK AVENUE HOTEL KORAMANGALA) , Bangalore Speciality: Authentic Kerala Cuisine About Us: Raandhal Restaurant brings the flavors of Kerala to the heart of Bangalore. We are dedicated to offering our guests an authentic culinary experience, warm hospitality, and the feeling of home with every meal. Job Summary: We are looking for enthusiastic and attentive Waiters/Waitresses who are passionate about South Indian hospitality. The ideal candidate should have a friendly attitude, good communication skills, and a willingness to learn about Kerala cuisine and culture. Key Responsibilities: Greet and seat guests in a warm and courteous manner. Present menus and explain daily specials or traditional Kerala dishes. Take accurate food and beverage orders and communicate them to the kitchen. Serve food and beverages promptly and professionally. Ensure guest satisfaction by attending to their needs and requests. Maintain cleanliness and hygiene of the dining area. Handle billing and assist guests with payment. Be knowledgeable about the menu, including ingredients and preparation styles, especially Kerala dishes. Coordinate with kitchen and other staff to ensure smooth service. Requirements: Previous experience as a waiter/waitress in a restaurant or hotel preferred, but freshers are welcome. Good communication skills in English and Malayalam or Kannada. Friendly, patient, and well-groomed. Ability to work in a fast-paced environment and remain calm under pressure. Flexibility to work shifts, weekends, and holidays. Benefits: Staff meals provided. Uniform and grooming allowance. Opportunity to grow within the company. Training on Kerala cuisine and customer service standards. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Work Location: In person

Responsibilities: Open and set up the caf daily Serve food and clear trays Maintain cleanliness and hygiene Assist in cooking instant noodles (training provided) Greet guests and handle them politely Performance bonus