Hyderabad, Telangana
INR Not disclosed
Work from Office
Full Time
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Host is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Hyderābād
INR 2.26081 - 3.615 Lacs P.A.
On-site
Part Time
Summary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager – Front Office signs all rebates and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
APPLICANTS WITH HOSPITALITY BACKGROUND SHOULD APPLY The Assistant Manager - F&B Sales is responsible to maximize Restaurant Sales and achieve pre-determined targets, Working closely with Rooms, Food and Beverage and other revenue-generating departments Applicant should be with a degree or diploma in Hospitality or Tourism management. Good communication and Sales skills Minimum 1 - 5 years' work experience in Guest relations and good local contacts, either from any Standalone group of hotels or from any upscale restaurants in Hyderabad. Preferably with local guest contacts, language and knowledge Show more Show less
Hyderābād
INR 4.2974 - 5.9931 Lacs P.A.
On-site
Part Time
Summary To function as the Business Manager and a Marketing Specialist for the Outlet, to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable. Qualifications Ideally with a relevant degree. Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.
Hyderabad, Telangana
None Not disclosed
On-site
Full Time
Summary To manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house non-kitchen areas, as well as the laundry and dry-cleaning operation Qualifications Ideally with a relevant diploma or professional certification in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Hyderābād
INR 2.88 - 4.2252 Lacs P.A.
On-site
Part Time
Summary To manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house non-kitchen areas, as well as the laundry and dry-cleaning operation Qualifications Ideally with a relevant diploma or professional certification in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Main Duties: Customer Service To ensure that all Housekeeping team members deliver the brand promise and provide exceptional guest service at all times. To ensure that Housekeeping team members also provide excellent service to internal customers as appropriate. To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily Operational To be responsible for the inventory of guest supplies, cleaning supplies, printing and stationary for the rooms, linen, uniforms, etc. To communicate with the Purchase department to ensure the timely ordering and receipt of additional stock as required. To carry out inventory-taking of supplies and operating equipment as required by the Finance Department. To communicate with and supervise the hotel’s contracted pest-control and other contracted companies to ensure that effective programs are instituted and maintained. To ensure the cleanliness of guest rooms and public areas. To ensure that no defect or dirty rooms are sold to a guest. To provide clean and presentable uniforms for all hotel team members. To assist the Food and Beverage department as and when necessary. To ensure the proper handling and control of lost and found items. To conduct frequent and thorough inspections of guest rooms and Rooms areas in general, together with the Lead Hosts. To ensure that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are prepared with the appropriate welcome and other amenities. To work closely with the Gallery and Engineering Department to block rooms as necessary for maintenance. To respond to the results of the Consumer Audit and ensure that the relevant changes are implemented. To work closely with other departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. To make sure the right amount of people are schedules for the daily occupancy of the hotel. Both when working with an outsource company and when working with internal Housekeeping team members. To assist in the recruitment and selection of all Housekeeping team members. To follow hotel guidelines when recruiting and use a competency-based approach to selecting employees. To conduct annual Performance Development Discussions with Housekeeping team members, to support them in their professional development goals. To develop the skills and effectiveness of all Housekeeping team members through appropriate training, coaching, and/or mentoring. To ensure that team members follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. To feedback the results of the Employee Engagement Survey and ensure that the relevant changes are implemented. To maintain strong, professional relationships with the relevant representatives from vendors (suppliers), competitor hotels and other organisations. Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. To attend training sessions and meetings as and when required. Administration To oversee and assist in the preparation and update of the Housekeeping Departmental Operations Manual. To conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. To ensure that the use of new technology and equipment is explored and implemented wherever appropriate. Financial To maximize the team productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. To ensure that Housekeeping operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators. To assist in the preparation of the Annual Business Plan for Rooms. To assist in monthly reforecasting, as appropriate. To ensure that all relevant hotel, company and local rules, policies and regulations are adhered to.
Hyderabad, Telangana
None Not disclosed
On-site
Full Time
Summary Assists with the smooth and efficient service of the Bar Operation ensuring that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Hyderābād
INR Not disclosed
On-site
Part Time
Summary Assists with the smooth and efficient service of the Bar Operation ensuring that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Hyderābād
INR 1.8 - 3.54 Lacs P.A.
On-site
Part Time
Summary Assists the Assistant Manager - F&B in ensuring that the restaurant is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Hyderabad, Telangana
None Not disclosed
On-site
Full Time
Summary To supervise the assigned station / section of the outlet kitchen, in order to prepare a consistent, high quality product and ensure courteous, professional, efficient and flexible service that supports the outlet’s operating concept and Hyatt International standards. Qualifications Minimum 2 years work experience as Chef de Partie or 3-4 years as Demi Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands. Qualification in Kitchen Production or Management will be an advantage. Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential. Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.
Hyderābād
INR 2.36162 - 3.71 Lacs P.A.
On-site
Part Time
Summary To supervise the assigned station / section of the outlet kitchen, in order to prepare a consistent, high quality product and ensure courteous, professional, efficient and flexible service that supports the outlet’s operating concept and Hyatt International standards. Qualifications Minimum 2 years work experience as Chef de Partie or 3-4 years as Demi Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands. Qualification in Kitchen Production or Management will be an advantage. Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential. Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.
Hyderabad, Telangana
None Not disclosed
On-site
Full Time
Summary To supervise the assigned station / section of the outlet kitchen, in order to prepare a consistent, high quality product and ensure courteous, professional, efficient and flexible service that supports the outlet’s operating concept and Hyatt International standards. Qualifications Basic Knowledge of kitchen hygiene practices and occupational health and safety standards. Good Guest Relations Skills
Hyderabad, Telangana
None Not disclosed
On-site
Full Time
Summary To supervise the assigned station / section of the outlet kitchen, in order to prepare a consistent, high quality product and ensure courteous, professional, efficient and flexible service that supports the outlet’s operating concept and Hyatt International standards. Qualifications Minimum 2 years work experience as Chef de Partie or 3-4 years as Demi Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands. Qualification in Kitchen Production or Management will be an advantage. Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential. Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.
Hyderābād
INR 2.36162 - 3.71 Lacs P.A.
On-site
Part Time
Summary To supervise the assigned station / section of the outlet kitchen, in order to prepare a consistent, high quality product and ensure courteous, professional, efficient and flexible service that supports the outlet’s operating concept and Hyatt International standards. Qualifications Minimum 2 years work experience as Chef de Partie or 3-4 years as Demi Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands. Qualification in Kitchen Production or Management will be an advantage. Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential. Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.
Hyderābād
INR 2.36162 - 3.71 Lacs P.A.
On-site
Part Time
Summary To supervise the assigned station / section of the outlet kitchen, in order to prepare a consistent, high quality product and ensure courteous, professional, efficient and flexible service that supports the outlet’s operating concept and Hyatt International standards. Qualifications Basic Knowledge of kitchen hygiene practices and occupational health and safety standards. Good Guest Relations Skills
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
APPLICANTS WITH EXCELLENT BEVERAGE KNOWLEDGE SHOULD APPLY Administration Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. Oversees the preparation and update of individual Departmental Operations Manuals. Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. Customer Service Ensures that all employees deliver the brand promise and provide exceptional guest service at all times. Ensures that employees also provide excellent service to internal customers in other departments as appropriate. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Maintains positive guest and colleague interactions with good working relationships. Establishes a rapport with guests maintaining good customer relationships. Personally and frequently verifies that guests in the Outlet are receiving the best possible service. Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations. Financial Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment. Ensures that the outlet is operated in line with maximising profit while delivering on the brand promise. Achieves the monthly and annual personal target and the outlet’s revenue. Assists in the preparation of the Annual Business Plan for Food and Beverage. Assists in the monthly reforecasting, involves the respective Heads of Department as appropriate. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate. Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. Marketing Prepares with the Outlet team, a yearly marketing plan which is the basis of the Food and Beverage Annual Marketing Plan. Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge. Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business. Operational Ensures that minimum brand standards have been implemented. Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. Operational (continued) Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate. Monitors service and food and beverage standards in the Outlet.Work with the Assistant Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary. Conducts frequent and thorough inspections together with the Executive Sous Chef, of the Food and Beverage Operation. Frequently verifies that only fresh products are used in food and beverage preparation. Assists the Executive Chef/Executive Sous Chefs with creative suggestions and ideas. Conducts monthly inventory checks on all operating equipment and supplies. Liaises with the Kitchen and Beverage Department on daily operations and quality control. Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives. Ensures that the outlet is kept clean and organised, both at the front as well as the back of house. Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to. Personnel Oversees and assists in the recruitment and selection of all Food and Beverage employees. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees. Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Conducts annual Performance Development Discussions with employees and to support them in their professional development goals. Assists in the development of Departmental Trainers through ongoing feedback and monthly meetings. Plans and implements effective training programmes for employees in coordination with the Training Manager and Departmental Trainers. Oversees the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators. Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. Personnel (continued) Ensures that all employees have a complete understanding of and adhere to employee rules and regulations. Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. Feedbacks the results of the Employee Opinion Survey and ensures that the relevant changes are implemented. Other Duties Is knowledgeable in statutory legislation in employee and industrial relations. Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International. Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety. Ensures high standards of personal presentation and grooming. Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations. Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel. Attends training sessions and meetings as and when required. Carries out any other reasonable duties and responsibilities as assigned.
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