Hospitality & Clubhouse Manager

Key Responsibilities:1. Hospitality & Guest Relations

• Ensure exceptional hospitality standards across all facilities and guest areas.
• Manage check-in/check-out and reservation system for guest rooms.
• Handle guest feedback, complaints, and special requests promptly.
• Maintain a warm, professional, and service-oriented atmosphere for all residents and visitors.

2. Operations & Facility Management

• Oversee day-to-day functioning of all clubhouse and hospitality amenities including:
• Guest Rooms & Housekeeping
• Swimming Pool & Jacuzzi
• Spa, Steam, Sauna, and Salon
• Gym, Yoga, and Meditation Halls
• Theatre & Digital Game Zone
• Indoor Badminton Court and Indoor Games
• Banquet Hall, Multipurpose Hall, Conference Room
• Restaurants, Café, Juice Bar, and Kitchen
• Garden & Outdoor Lawn Areas
• Coordinate with the maintenance team for timely repairs and cleanliness.
• Ensure hygiene, safety, and compliance with hospitality standards.

3. Food & Beverage (F&B) Supervision

• Supervise restaurant, café, and juice bar operations.
• Coordinate with kitchen and catering teams for quality food service.
• Oversee menu planning, event catering, and banquet functions.
• Maintain food hygiene and FSSAI compliance standards.

4. Staff & Vendor Management

• Manage a team of housekeeping, kitchen, front office, security, and technical staff.
• Conduct training sessions on service standards, grooming, and safety protocols.
• Coordinate with vendors for housekeeping, laundry, spa, and event management.
• Prepare staff duty rosters and ensure efficient manpower utilization.

5. Event & Banquet Coordination

• Plan and manage social gatherings, weddings, corporate events, and community activities.
• Supervise setup, catering, audio-visual arrangements, and guest services during events.
• Ensure smooth coordination between departments before and during functions.

6. Administrative & Financial Oversight

• Handle billing, cash flow, petty expenses, and monthly operational reports.
• Maintain stock records for housekeeping, kitchen, and maintenance supplies.
• Support management in preparing budgets, vendor contracts, and cost control.
• Manage clubhouse booking schedules and resident billing for facility usage.

7. Security, Safety & Compliance

• Ensure adherence to all safety, fire, and emergency protocols.
• Maintain guest and visitor entry logs in coordination with the security team.
• Conduct periodic inspections and report maintenance or safety issues.

Qualifications & Skills:

• Degree/Diploma in Hotel Management / Hospitality / Facility Management.
• 5+ years of experience in hospitality, resort, or premium residential clubhouse operations.
• Excellent leadership, communication, and customer service skills.
• Strong knowledge of housekeeping, F&B, and event management.
• Computer proficiency (MS Office, booking systems, POS/Billing).
• Fluent in English and Hindi; Gujarati preferred.

Compensation:

₹35,000 – ₹50,000 per month (depending on experience)
Accommodation and meals may be provided

Key Attributes:

✅ Service-oriented & professional demeanor
✅ Strong multitasking and problem-solving ability✅ Leadership with team motivation skills✅ Eye for detail in hospitality and facility upkeep✅ High standard of cleanliness, safety, and guest experience

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time
• Paid time off

Work Location: In person