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Home Connect Master Supervisor

5 - 8 years

3 - 5 Lacs

Vadodara

Posted:3 months ago| Platform: Naukri logo

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Skills Required

access networking sql fiber splicing operations customer satisfaction installation fault finding optical fiber connect powerpoint fttx macros project management team management mentoring fault rectification graph fiber optics excel sdh troubleshooting maintenance word slas

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Drive home connect and care operations in the assigned territory. 2. Source and train technicians by teeing up with target colleges. 3. Conduct classroom and on the job trainings for technicians. 4. Mentor and guide technicians to enhance productivity. 5. Ensure zero defect execution of home connect activity. 6. Drive home connect installation and fault repair related SLA. 7. Ensure customer satisfaction. 8. Ensure adherence to processes as per company defined SLAs.

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Telecommunications

Mumbai

35,000+ Employees

331 Jobs

    Key People

  • Mukesh Ambani

    Chairman and Managing Director

  • Mathew Oommen

    President

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