Hiring Senior Relationship Manager/Elite Client Services Bangalore

Role Overview:

• The

  Relationship Manager/ Senior Relationship Manager

  is expected to interact with HNI clients, celebrities, politicians and business tycoons.He/she is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

Key Responsibilities:

• Welcoming the customer on-board and create a Member Profile
• Searching, screening, short listing of relevant profiles, establishing a bond with the customer , initiating meeting between members and creating Success Stories
• Maintaining good rapport with the member; providing the right Elite experience and delivering quality service
• Managing a set customer portfolio , responsible for customer retention and new customer acquisitions

Skill and Competencies required:

• Excellent command over Malayalam language, fluency in English ,customer service experience with aptitude for sales
• High Emotional quotient, client management Skills
• Punctuality & Presentation skills

Behavioral

• Values Integrity / Honesty / Respect
• Communication Oral & Written skills / Listening
• Executive Presence
• Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative
• Ability to manage stress and ability to adapt to cater to client management
• Willingness to learn

3-6 years of experience in sales or relationship management, ideally in sectors like wealth management, luxury services, premium real estate, banking ,Tele-Com, BFSI, SAAS and IT sales.

Fixed Salary

Statutory Benefits, PF, ESI, Bonus, Gratuity, Leave all provided

Opportunities to learn and grow with the Company

Yearly salary Hike

Direct On roll Job

Internal Job Promotions (IJP)

Reference- Chinna /8790324134

Email: chinna.pudota@matrimony.com