Hiring Project Associate | Chennai

Veetechnologies

1 - 4 years

0 - 2 Lacs

chennai

Posted:-1 days ago| Platform:

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Skills Required

technical support hindi customer service it helpdesk excel helpdesk service desk vendor management operations banking support services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Key Responsibilities:

Understand and support the overall business process.
Ensure 100% utilization of allocated business resources.
Coordinate with vendor teams for recruitment, onboarding, and day-to-day operations.
Collaborate with Team Leaders (Sr. Associates) for operator/machine activation support.
Review quality reports, ensure adherence to regulatory guidelines, and provide training as needed.
Analyze branch and operator performance and take corrective actions periodically.
Prepare and maintain reports, documents, and MIS.
Handle escalations with Sr. Associates and ensure proactive resolution.
Build and maintain strong relationships with operators and branch officials.
Gather feedback from clients, field teams, and stakeholders to improve service delivery.
Conduct periodic operational audits to ensure compliance and identify process gaps.

Contact:

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