Hiring MBA For Telesales Executive || CTC Up To 3.75 LPA ||

Applicants can call or WhatsApp to MsPiyali Nath-+91-7569383310

Client Overview:

We are a leading Recruitment company serving multiple prestigious clients across various industries, including Policy bazaar, Paisa Bazaar, Lenskart, Niva Bupa, Indiabulls, Globiva, Tech Mahindra, Research & Ranking,Fynocrat,Ebixcash, Hike Education, Indialends,Frankfinn,Teleperformance and more.

As an MBA Sales Associate or Customer Support Associate, you will have the opportunity to kickstart your career with these esteemed clients and contribute to their business growth.

Job Profile:

We are seeking ambitious MBA freshers to join our team as Sales Associates and Customer Support Associates. Your primary responsibilities will include handling outbound/inbound/regional/e-mail/chat processes based on the assigned client and process. You will engage with customers, promote products/services, and provide exceptional customer support, applying the business acumen developed during your MBA studies.

Key Responsibilities:

• Handle outbound/inbound/regional/e-mail/chat processes as assigned by the client.
• For Sales Associates: Utilize MBA-level strategic thinking to contact potential customers, present products/services, and explain their features and benefits.
• Apply advanced sales techniques and business strategies to follow scripts, engage with customers, and overcome objections.
• Meet or exceed sales/customer satisfaction targets, contributing to the growth of the client's business through data-driven decision-making.
• Build and maintain customer relationships by providing exceptional service, leveraging your understanding of customer relationship management.
• Maintain accurate records of customer interactions, sales, and support tickets in the CRM system, applying data analysis skills.

Key Skills and Requirements:

• MBA degree (freshers)
• Excellent verbal and written communication skills in English; additional regional languages are a plus.
• Strong analytical and problem-solving skills developed through MBA coursework.
• Ability to understand customer needs and effectively present solutions using business strategy principles.
• Proficiency in data analysis and interpretation, with familiarity in using CRM systems.
• Capability to work in a target-driven environment and achieve sales/customer satisfaction goals.
• Proactive and self-motivated with a positive attitude and entrepreneurial spirit.
• Strong leadership potential and ability to work effectively in team settings.
• Flexibility to adapt to changing processes and client requirements, demonstrating business agility.
• Understanding of market research, consumer behavior, and customer service principles.

Location: Delhi/Noida/Gurugram

CTC:

Shift Type: