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Hiring For International Voice Process /Banking /Insurance!CTC 10LAC

Hiring For International Voice Process /Banking /Insurance!CTC 10LAC

Rivera Manpower Services

1 - 6 years

5 - 10 Lacs

kochi bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

customer service international voice customer support us voice process csr inbound customer care banking voice jp morgan anz us collection voice process cse collections outbound semi voice wells fargo cso uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

WARM GREETINGS FROM RIVERA MANPOWER SERVICES,

Role:

Process:

Eligibility:

Graduate / Undergraduate
Minimum
1 year experience
in
International Voice process
Excellent
communication and interpersonal skills
Willing to work in
US / UK shifts
Immediate joiners preferred
Hike is based on drawn CTC and also Interview Score

Roles & Responsibilities:

Handle inbound and outbound customer calls professionally and empathetically
Provide accurate information and resolve customer issues efficiently
Ensure
first-call resolution
and maintain service quality
Document all interactions in CRM systems
Escalate unresolved issues to the relevant departments
Meet daily performance metrics (quality, productivity, customer satisfaction)
Adhere to process compliance and company standards

Call and Book Your Interview Slots:

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Rivera Manpower Services

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Hiring For International Voice Process /Banking /Insurance!CTC 10LAC