Hiring For International Voice Process !!Banking /Insurance Process

Warm Greetings from Rivera MANPOWER !!!

We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an

For more clarification about this job role, please feel free to reach out to us on the below mentioned number:

Deepa : 9380300644 /9742630123 /7829336034

(Please send us a message on WhatsApp in case the numbers are busy).

Job Details

• Freshers:

  20,000- 25,000 per month

• Experienced:

  Up to 6.5 LPA (Based on current CTC and relevant experience)

Qualification Criteria:

• Education:

  Graduation is

  mandatory

• Excellent

  verbal communication skills in English

• Basic computer proficiency and typing speed (25/30 WPM)

• Willingness to work in

  night shifts and rotational offs

Experience Required:

• Freshers

  with excellent communication skills are welcome

• Mandatory:

  Experience in

  international voice process

  for experienced candidates

Key Responsibilities:

• Handle

  inbound and outbound international calls

  in a professional manner.

• Resolve customer queries, complaints, or issues efficiently and accurately.

• Maintain detailed documentation of customer interactions in system records.

• Adhere to process workflows, compliance standards, and quality benchmarks.

• Collaborate with internal teams for escalations or issue resolution where required.

• Meet performance targets related to

  call quality, resolution rate, and customer satisfaction

• .

Desired Candidate Profile:

• Any Graduate / Undergraduate (With Excellent English Communication)

• Freshers & Experienced (05 yrs) can apply

• Must be open to work in rotational shifts/night shifts

• Good typing speed and listening skills

Role Highlights:

• Opportunity to work with

  leading global clients

• Develop and enhance

  communication, problem-solving, and service delivery skills

• Exposure to

  US OR UK,

  (Night/Rotational Shifts)

• Fast-paced and growth-oriented work culture

• Extensive

  training and support

  provided for freshers

Regards,

Vijay :9742630123

Rivera Manpower Services.