Hiring Customer Service Executives : Freshers & Experienced Welcome

0 - 3 years

2 - 4 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Executive Kolkata Location

Location:

Qualification:

Job Type:

Working Days:

Week Off:

Shift:

Salary:

Freshers: 3,00,000- 3,60,000 per annum

Experienced (1+ year): 3,80,000 -4,10,000 per annum

Additional Benefits

One side cab facility

One side travel allowance

Attractive performance-based incentives

Job Role & Responsibilities:

*Handle customer queries and provide effective resolutions through calls, emails, or chat.

* Maintain a high level of professionalism and empathy while interacting with customers.

* Ensure customer satisfaction by providing accurate information and timely updates.

* Record and document all interactions as per company policies.

* Collaborate with internal teams to resolve complex issues efficiently.

* Adhere to quality and performance metrics set by the organization.

Required Skills:

* Excellent verbal and written communication skills in English.

* Strong problem-solving and interpersonal skills.

* Basic computer knowledge and ability to navigate CRM tools.

* Positive attitude, willingness to learn, and ability to work in a team environment.

Why Join Us?

* Competitive salary package with growth opportunities.

* Supportive work culture with training and skill development programs.

* Incentive-driven role with clear career progression.

For any future job updates, follow this channel:

https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z

Interested Candidates Whatsapp at:

SR. Hr Diana: 9311602064

SR. Hr Simar:7840808749

SR: Hr Mehak: 8383025642

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