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5 - 10 years
0 - 0 Lacs
Gurugram
Work from Office
Role & responsibilities Staff Management To make monthly/ weekly rotation & shifts of corporate& CCG staff. To make sure there is enough staff on Sundays & Public Holidays. To manage weekly offs of the staff. To arrange staff for onsite camps. Daily Functions of Dpt. To be accountable for day to day functioning of wellness. To distribute the work among the staff and make them accountable for that particular job. e.g. Fitness status, rotation coordination, performance of tests, dispatch of reports etc. To make sure that report TAT is maintained and delays (if any) are informed proactively. Client / Patient interactio n To interact with walk-in patient and corporate client. And provide the best assistance, as and when required. Elite class client / patients to be handled sensitively and best comfort to be provided To solve queries from corporate HR/Patient/Doctors. To create best rapport with corporate HR. To coordinate with sales team on daily basis for existing and future clients. MIS Preparation. To prepare MIS of wellness & CCG. To prepare monthly salary statement / visit payments of doctors & consultants. To maintain monthly details test performed. e.g. ECG, USG, Audiometry, X-ray. Training & New development To train the new staff. To get updated for company development and new tests. To cross train the staff for Corporate, Front desk & CCG. To come up with innovative ideas of customer delight & betterment of dpt. Interaction with consultants. To make arrangements of consultants as & when require. To create best rapport with doctors. To encourage the doctors to provide Wellness communication material for E-magazine.
Posted 3 months ago
3 - 8 years
1 - 2 Lacs
Kolkata
Work from Office
on-site operations at night shifts, rounds, resolve queries, overall monitoring bed capacity, admissions, transfers, discharges. Coordinate emergency situations to the respective & decision making, adhere compliance safety, prepare incidents reports Required Candidate profile MHA, BHM Min. 3–5 years of exp. in a Hospital Strong leadership, communication, decision-making skills. Knowledge of NABH Ability to work under pressure. Send your resume to: hr@jimsh.org/9230932814
Posted 3 months ago
2 - 3 years
3 - 4 Lacs
Hubli
Work from Office
Responsibilities: Collaborate with healthcare teams on quality improvement initiatives Monitor patient satisfaction scores Ensure compliance with NABH standards Lead hospital's quality management system
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Hyderabad
Work from Office
Job Title: Sr. Customer Service Executive Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt Ltd (HUMS) is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of whats possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. Position Overview: We are currently seeking an experienced and motivated candidate to join our Customer Service department. As a Sr. Customer Service Executive, you will be the primary point of contact for our clients, providing support and assistance with their inquiries and concerns. You will ensure that our clients receive outstanding service and have a positive experience with our company. The successful candidate will have a strong background in customer service, exceptional leadership skills, and a passion for exceeding customer expectations. Responsibilities: Serve as the first point of contact for clients, responding to inquiries and providing information about our healthcare services. Investigate and resolve escalated issues in a timely and satisfactory manner, ensuring customer satisfaction and retention. Conduct follow-up communications with clients to ensure their issues have been resolved and they are satisfied with the service provided. Act as the point of escalation for complex or sensitive customer inquiries and complaints. Collaborate with other departments, including Sales, Marketing, and Operations, to address customer needs and improve the overall customer experience. Prepare and present regular reports on customer service performance, including key metrics, trends, and insights. Requirements: At least 5 years of experience in international voice calling. Must be a B-Tech graduate from any stream. Proven track record of delivering high-quality customer service and driving customer satisfaction. Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal stakeholders. Ability to work well under pressure and handle multiple priorities in a fast-paced environment. Diversity, equality, and inclusion: Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits: Competitive salary (including EPF and PS) Health insurance Four days work-week (Monday Thursday) Opportunities for career growth and professional development Additional benefits like food and cab-drop are available Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! In case of any queries, please feel to reach out us at [email protected] Note: Available to take calls between 4:45 PM to 3:45 AM IST only from Monday to Thursday. #LI-DNI
Posted 3 months ago
5 - 6 years
7 - 8 Lacs
Hyderabad
Work from Office
Position overview: The Marketing Asst. Manager is responsible for developing and executing marketing strategies to drive brand awareness, generate leads, and achieve business objectives. This role involves managing marketing campaigns, overseeing market research, and collaborating with cross-functional teams to ensure successful implementation of marketing initiatives. The Marketing Manager will play a key role in shaping the companys marketing strategy and positioning in the market. Responsibilities: Develop and implement comprehensive marketing strategies to achieve company goals and objectives. Conduct market research and analyze industry trends to inform strategy and identify opportunities. Collaborate with cross-functional teams to develop compelling content and creative assets for digital campaigns. Manage all digital marketing channels, including SEO, SEM, email marketing, social media, and display advertising campaigns. Analyze key performance metrics and track the effectiveness of digital marketing campaigns. Lead and mentor the marketing team, providing guidance and support to achieve departmental goals. Manage digital marketing budgets and allocate resources effectively to maximize ROI. Requirements: Minimum 5 years of experience in marketing domain, including at least 2 years as a managerial position, with a proven track record of driving successful campaigns. Master's degree in Marketing, Communications, or related field. Strong understanding of digital marketing channels, including SEO, SEM, email marketing, social media, and display advertising. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Certification in Google Analytics, Google Ads, or other relevant digital marketing certifications will be a plus point. Leadership experience with the ability to motivate and inspire a team to achieve goals.
Posted 3 months ago
1 - 3 years
2 - 2 Lacs
Pune
Work from Office
Oversee daily operations & workflows Ensure process efficiency & compliance Team coordination & performance trackin Manage vendor & client relationships Strong problem-solving & leadership skills Perks and benefits Salary is depends on past experience &eligibility
Posted 3 months ago
0 - 1 years
2 - 6 Lacs
Chennai
Work from Office
Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for? Good Communication skills and Any degree expect BE & B.Tech Good Communication skills and Any degree expect BE & B.Tech Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 months ago
0 - 1 years
2 - 6 Lacs
Chennai
Work from Office
Skill required: Claims Services - Payer Claims Processing Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims. What are we looking for? Good process knowledgeGood process knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 months ago
0 - 1 years
2 - 6 Lacs
Chennai
Work from Office
Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for? Any GraduateVerbal and oral communication skillTyping skillsUS Health industry knowledge Roles and Responsibilities: Productiona. Processes requests in an accurate and timely manner.b. Ensure that set production turnaround times are metc. Research and resolve issues in request given the tools provided by the project.d. Communicate and coordinate with the Team Lead and onshore counter-parts to resolve questions and or issues on transactionse. Ensure that necessary updates in the Daily production log are done accurately and timelyf. Participate in daily team huddlesg. Should be flexible to support other teams internally as and when required Service Level Agreements and Performance Metricsa. Ensures individual and team service levels are met or exceededb. Individual and team daily production turnaround time target should be met or exceeded Qualitya Must be flexible with the ability to adapt to changes quickly and think conceptuallyb. Solid problem-solving skills to resolve complex customer inquiries.c. Possess the ability to perform with confidence to meet the targetsCoordinate with TLs and give inputs to update processing docs for the teamTrainingParticipates in and provides suggestions to the training programAttend and complete required training courses identified by HR and the project.Performance ManagementConstructively accept feedback on areas for improvement identified by the team lead and work on action plan/s to address them.Work with the team lead in ensuring that the identified performance strengths are maintained if not further developed.Needs to completed Versant, Language proficiency and typing test Qualification Any Graduation
Posted 3 months ago
0 - 1 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Skill required: Membership - Life Sciences Regulatory Operations Designation: Health Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for? contract conversion Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 months ago
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