123 Healthcare Insurance Jobs

Job Overview - The role of Associate General Manager (AGM) in the Payer (Insurance) domain encompasses leadership, strategic oversight, and operational excellence. Key Responsibilities - Quality Assurance - Ensure Program Quality objectives and SLAs are met. Ensure Program Quality measurements are reflective of Quality levels perceived by the client Value Creation - Deliver tangible value to the clients thru. Process Reengineering, Transformation projects leveraging Digital capability (Automation, Analytics, etc.). Cross geo/cross tower projects. Drive client specific initiatives. Efficiency Improvement - Reduce cost of operations, reduce cost of quality, improve productivity, Optimize Spans & Ratios, Utilization Improvement, Speed to Proficiency - Learning curve reduction. Delivery Excellence Improve process capability, improve end to end service delivery processes, Build and leverage Continuous Improvement, Meet SLA commitments, Lead and manage Interventions. People Management Ensure employee engagement thru strong people connect and managing grievances with the help of HRBP and leadership team as appropriate. Drive team upskilling initiatives. Ensure appropriate staffing and back up plans to ensure business continuity Client relationship Manage client conversations w.r.t. Quality and Continuous Improvement. Periodically present value-adds in business reviews. Manage and drive client satisfaction improvement projects and key actions. Skills & Attributes - Master's in business administration or any post-graduation will be an advantage. Around 12 to 20 years, with approx. 10+ years of BPO experience. Experience in US healthcare BPO is necessary Candidates with stability preferred in terms of previous job changes. Preferably, should have leadership experience in manufacturing/ services in the field of Quality/ Excellence/ Operations/Automation Work experience in MNCs or reputed organizations will be an added advantage. Certified Six Sigma Black Belt from reputed institutes/companies. Contact Person - Priya Srinivasan Email - priya@gojobs.biz

We are hiring for over 10 Corporate Sales Manager positions. Prior experience in direct sales within the insurance domain is required.

Responsibilities: Manage B2B sales and relationships Report on market trends and competitors Collaborate with healthcare providers and partners Drive group and corporate insurance growth Health insurance Annual bonus Provident fund

WNS Gurgaon Hiring Associates for Healthcare -Claims and Medical Billing Skills - Good communication, experience in healthcare domain, claims processing Claim Review and Processing: Reviewing claims for accuracy, completeness, and adherence to insurance policies and regulations. Verification and Eligibility: Verifying patient eligibility and insurance coverage. Education : Minimum Graduate in any field. Experience : Prior experience in healthcare claims processing, medical billing, or a related field (2 years to 3 years). RCM Mandatory Knowledge : Familiarity with medical terminology. Process : Non-Voice Location- Gurgaon Shifts-US shifts(Rotational)

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. We are inviting applications for the role of Process associate Claims_Lucknow **Only freshers are eligible (We are considering only B.sc graduates for these roles) Shifts: US (night) Work location: Lucknow (work from office) To assess claims products to ensure that benefit spend is in accordance with the policies and rules relevant to our members policies and contracted agreements with providers of Healthcare. Responsibilities Data Entry of Information related to personal details, provider details, invoice information, procedure & impairment codes Validation of information entered by indexer and data Entry Operator Check & Select correct Pre-authorization Identify duplicate Claims and take appropriate action Reading & taking appropriate action on Alerts related to Members & providers. Referring case to calling team for further information Dealing with Policy & Non Policy messages Interpreting, analyzing & further investigating the Policy messages on various tools like support point, info site etc. Interpretation of hospital contracts & taking appropriate action basis that Referring cases to various department like HCS, TMT, Triage after adjudication as and when required Identify any over charge, ineligible chargers, contract compliance, Provider or Member Fraud Qualifications we seek in you Minimum qualifications Graduate (B,sc graduate) Preferred qualifications B.Sc. Life Science Good knowledge of healthcare & medical terminologies Eye for detail & investigative skills Good interpretation & comprehension skills Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai CTC Range : Up to 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Walk in Mode of Work : Hybrid -- Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number:080-67432406 | Whatsapp : 9620242412 sumitha@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai CTC Range : Up to 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Walk in Mode of Work : Hybrid -- Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number:080-67432437 | Whatsapp : 8431371654 Chaitanya.d@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************

WNS Gurgaon Hiring Associates for Healthcare -Claims and Medical Billing Skills - Good communication, experience in healthcare domain, claims processing Claim Review and Processing: Reviewing claims for accuracy, completeness, and adherence to insurance policies and regulations. Verification and Eligibility: Verifying patient eligibility and insurance coverage. Education : Minimum Graduate in any field. Experience : Prior experience in healthcare claims processing, medical billing, or a related field (2 years to 3 years). Knowledge : Familiarity with medical terminology. Process : Non-Voice Location- Gurgaon Shifts-US shifts(Rotational)

Hiring for company Insurance -candidate with prior minimum 6 month insurance sales experience is mandate . -Good English communication . Salary :18000 take home . Do send me resume

Go digit Indore We have 25 requirements in Indore for Telesales - Health!! UG / Gra- 0-3 years Good communication in English! Willing to work in Telesales! Salary - 2.85 LPA for freshers! Range - 2.8 - 3.4 LPA Walkin DOJ - 24th APR

Hiring for company Insurance -candidate with prior minimum 6 month insurance sales experience is mandate . -Good English communication . Salary :18000 take home . Do send me resume

Go digit Indore We have 25 requirements in Indore for Telesales - Health!! UG / Gra- 0-3 years Good communication in English! Willing to work in Telesales! Salary - 2.85 LPA for freshers! Range - 2.8 - 3.4 LPA Walkin DOJ - 24th APR

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Healthcare Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Healthcare Insurance.-Lead teams or participate as Lead Functional Consultant to design, configure, test, debug OHI components.-Understand the functional requirements from the customer and translate those into an OHI configuration design.-Collaborate with other team members on assignments.-Estimate tasks and meet milestones and deadlines appropriately -Report progress on tasks and projects- Good To Have Skills: Experience with healthcare application development.- Strong understanding of application lifecycle management.- Familiarity with database management and SQL.- Experience in integrating applications with third-party services. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Healthcare Insurance- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Hiring for company Insurance -candidate with prior minimum 6 month insurance sales experience is mandate . -Good English communication . Salary :18000 take home . Do send me resume

Walk-in Interview for Sr. Analyst for Healthcare Interested candidates kindly pre-registered on the below link: https://forms.office.com/r/4ZeU3sx6BE Date - 13th September 25 Timing - 10:00am - 2:00pm Venue - 9th floor, C, Embassy 247 park, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai, Maharashtra 400083 Senior Analyst (3.5+ years of exp) Role & responsibilities: - 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5. Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. With every role in the company, each position has a requirement for building quality into every output. The Technology Quality Function is reserved for those positions where Quality is the primary objective of the work delivered. Technology Quality roles will cover all primary quality activity across all technology functions that ensure we deliver high quality products and services. These roles include, but are not limited to, strategy, planning, standards, process, policy, tools, engineering, assurance, management, metrics, research and development, automation, data preparation, maintenance, new development, operations and delivery. Primary Responsibilities - Analyzes and investigates - Provides explanations and interpretations within area of expertise - Working with Business users, Systems Analysts and Software Engineers to identify test scenarios - Estimate preparation - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives. The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation on its ability to do so Required Qualifications: - Undergraduate degree or equivalent experience - 4 years of experience - 2 years of experience in automation (Selenium etc.) - Testing experience in Java / API testing - Development tools exposure - API knowledge and testing exposure - Exposure to Eggplant - Exposure to industry standard testing framework (Junit, Xunit, TestNg, etc) - Expert SQL/PLSQL knowledge; Understand the Data Model and Create Complex SQL/PLSQL queries to Identify and Create the Data - Expertise in designing, testing, debugging, documenting, and supporting all types of applications consistent with established specifications and business requirements - Knowledge on Oracle application testing - Core Java knowledge - Agile/Scrum Knowledge/Rally tool - User Interface and Reports testing knowledge/experience - Good understanding of OSAM/Agile methodology - Proven ability to design and develop test automation scripts - Proven ability to do Test Case and scenario preparation - Proven excellent analytical and problem-solving debugging skills Preferred Qualification: - Expertise in US Healthcare Insurance and Finance Let's Grow Apply Internal Employee Application Locations - Primary Location: Noida, Uttar Pradesh, IN,

Job description Candidate Requirement: Qualification: Must be Graduate in any stream Candidate having prior 2+ years work experience in healthcare background is preferred Should have managed team earlier Should be good with data Proficient with computer and MS application Job Role and Responsibility: Candidate will be responsible in handing and managing entire district operation for PMJAY Handling a team of Arogya Mitra (PMAM) in the respective district. Managing operation SLA as per agreed terms Ensure smooth operation within the district level Recruitment of Arogya Mitras Managing team attendance Manage team attrition and monthly performance of each team member. Ensure timely team meetings, reviews are conducted, proper use of office equipments and address any malfunctions Review data for incompleteness & errors and correct incompatibilities Apply data program techniques and procedures Generate reports and ensure that assigned work is completed within TAT from team each member Manage good relation with government health authorities.

Warm Greetings from Rivera Manpower Services! We are hiring for the position of Online Quoting Specialist for a leading Insurance & Brokerage firm. Location: Bangalore Experience: 2 5 years Salary: Up to 7 LPA Joiners: Immediate Joiners Preferred Job Summary: The Online Quoting Specialist will be responsible for providing accurate and timely insurance quotes to GGB US Select CSMs through online platforms. This role requires strong attention to detail, understanding client needs, and ensuring a seamless customer experience. Key Responsibilities: Provide accurate and timely insurance quotes through online quoting tools. Understand client requirements and deliver customized solutions. Ensure smooth and efficient support to US Select CSMs. Manage submissions and maintain accurate records in CRM systems. Requirements: 25 years of experience in Insurance Submissions, Quoting, Insurance Sales, or Customer Service . Strong computer skills and proficiency with quoting tools & CRM software. Excellent communication and interpersonal skills. Ability to multitask in a fast-paced environment. Detail-oriented with strong problem-solving skills. Must Have Skills : 1.Experience in insurance quoting, submissions processing, insurance sales, or customer service with hands-on experience in preparing and managing insurance quotations. 2.Proven experience in generating and managing insurance quotes using online quoting platforms. 3.Strong understanding of insurance quoting workflows, rating tools, and underwriting guidelines. 4.Ability to analyze client information and select appropriate coverage options to generate accurate quotes. 5.Familiarity with multiple carrier portals and quoting systems (especially for the US market). 6.Capability to identify and rectify errors in quote submissions to ensure speed and accuracy. 7.Proficiency in CRM software and Microsoft Office (especially Excel for data entry and tracking). 8.Comfortable navigating various insurance carrier quoting platforms and databases. Understanding of industry regulations and documentation requirements. Good Have Skills : Knowledge of insurance products and industry regulations Call & Book Your Interview Slots Today: 78293 36034 | 78293 36202 | 99862 67393

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai / Bangalore CTC Range : Upto 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid -- Thanks & Regards, HR Manasa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432421 |manasa.s@blackwhite.in | www.blackwhite.in Whatsapp @9535352972 ( share ur resume) ********** DO REFER YOUR FRIENDS************

Role & responsibilities : Lead, supervise, and motivate a team of 25 field executives across multiple city zones Monitor daily operations, field visits, and ensure adherence to SOPs Achieve and exceed sales and activation targets Recruit, train, and onboard new team members as required Create daily/weekly/monthly performance reports Coordinate with hospital partners and ensure seamless execution at healthcare facilities Identify challenges in the field and provide effective solutions Promote a high-performance culture among the team Graduate (Bachelors degree mandatory; MBA preferred) Strong leadership and interpersonal skills Familiarity with Delhi NCR geography and willingness to travel locally Comfortable using digital tools for reporting and communication Experience in healthcare, fintech, Telecom, Pharma, Credit Card or B2C industries is a plus Ctc- 6-8 Lpa Branch Location - Gurgaon Interested candidate can share your updated Cv on this no -8851570515

- Manage a team of customer service representatives. - Monitor shrinkage rates and implement strategies to reduce attrition and improve CSAT scores. - Ensure compliance with BPO standards, policies, and procedures. Required Candidate profile - Min 2 year experience on papers as Team Leader in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai / Bangalore CTC Range : Upto 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid -- Thanks & Regards, Sara Rose HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432458/Whatsapp @7019651017 sara.rose@blackwhite.in | www.blackwhite.in ********** DO REFER YOUR FRIENDS************

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai / Bangalore CTC Range : Upto 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid -- Thanks & Regards, Darini HR Senior Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432405 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************

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About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai / Bangalore CTC Range : Upto 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid -- Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number:080-67432493 | Whatsapp : 8431371654 Chaitanya.d@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************