123 Healthcare Insurance Jobs - Page 3

Greetingd from Niva Bupa! Key Roles & Responsibilities: Answer incoming customer calls in a professional and timely manner. Assist customers with inquiries including medical claims and rejections. Provide accurate and detailed information about claim procedures, documentation requirements, and coverage. Investigate and resolve customer concerns, ensuring high levels of customer satisfaction. Collaborate with internal departments, such as claims processing to address and resolve complex issues. Maintain thorough and up-to-date knowledge of products, medical billing codes, and claim processes. Document customer interactions and update customer records accurately in the system. Identify and escalate critical or unresolved issues to the appropriate department or supervisor. • Adhere to company policies, procedures, and compliance guidelines. Key Requirements A minimum of 1-3 years of experience in a call center environment, preferably in a healthcare or medical insurance setting. Strong knowledge of medical terminology, insurance claim procedures, and billing codes. Ability to contribute to revenue basis cross sell. • Excellent verbal and written communication skills. Ability to handle high call volumes and prioritize customer needs effectively. Strong problem-solving and decision-making abilities. Attention to detail and accuracy in data entry and documentation. Exceptional customer service skills with a friendly and professional demeanor. Proficiency in using computer systems, including customer relationship management (CRM) software and Microsoft Office Suite. • Ability to work effectively in a team-oriented environment. • Flexibility to work shifts as per business requirements. Key Requirements Education & Certificates • Any Life science, Paramedical, Medical Graduates and Postgraduates (Pharmacy, Physiotherapy, Nursing, Health education) or equivalent degree Interested candidates can walkin for the interview directly in the office Second floor, Logix Infotech Park, Sector-59, Noida from Monday to Friday from 11 am to 1:30 PM

Hiring for US Healthcare (B2B) Voice / Blended Process Graduate with 1 year customer service exp can apply Salary upto 3.30 LPA (23k in hand) Location- Uppal 5 Days working Both side cab facility Fixed Sat-Sun off Fixed shifts (6:30 pm - 3:30 am) Required Candidate profile Candidate must have good communication Skills. Candidate should have good typing speed. Candidate should be comfortable to work in fixed night shifts. Perks and benefits Incentives Meal facility

Role & responsibilities International Voice process Excellent English communication is a must (spoken & written) Freshers as well as Experienced candidates can apply. Rotational shifts & 2 days rotational week off Work Location - Pune (Magarpatta, Phursungi, Viman Nagar) Only Graduates can apply Fast-paced, global work environment. Note :- Interested candidates kindly, share your updated cv on rudrika.sawant@wns.com or contact - 8983041815

Greetings From Scorelabs! To handle Inbound & outbound Calls. To handle Emails received from the customers. To handle Chats received from the customers. Freshers Are Also Acceptable Required Candidate profile Fluent in English communication With Malayalam Minimum 1-Year Exp In Any Voice Process Undergraduates / Graduates are ok Hr Lavanya - 8464822386

Role & responsibilities Make outbound calls to potential leads generated via marketing campaigns, and referrals. Understand customer needs and offer appropriate health insurance plans. Educate customers about features, benefits, and premium costs of the policies. Handle customer queries and objections confidently. Follow up on leads regularly to maximize conversion. Maintain proper records of calls, follow-ups, and customer interactions in CRM. Achieve daily/weekly/monthly sales targets and conversion rates. Stay updated with product knowledge, features, and market competition. Preferred candidate profile Minimum Graduation preferred. Proven experience in tele sales or insurance sales is a plus. Excellent communication and convincing skills.

Role & responsibilities Excellent communication written/verbal skills. Act as SME and as well as the point of contact for issue resolution on floor for participants. Maintain positive and proactive communications in delivery of assigned benefit plan for employees. Assist with routine and periodic benefit plan audits. Research and recommend plan changes as needed. Resolve queries using Root Cause Analysis / Quick Solver techniques Participates in identifying and implementing process improvement opportunities. Requirement Excellent communication skills and Interpersonal skill. 2+ years of experience required. Those willing to work in US Shift (night shift) may apply. Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Sr. Associate and your name in subject line

Role & responsibilities International Voice process Excellent English communication is a must (spoken & written) Only Experienced candidates may apply. Rotational shifts & 2 days rotational week off Work Location - Pune (Magarpatta, Phursungi, Viman Nagar) Only Graduates can apply Fast-paced, global work environment. Note :- Interested candidates kindly, share your updated cv on rudrika.sawant@wns.com or contact - 8983041815

Roles and Responsibilities Provide health coaching services to patients, focusing on patient care and counseling. Assist doctors in managing patient relationships and ensuring effective communication between patients, families, and medical professionals. Support healthcare operations by coordinating with various departments to ensure seamless delivery of healthcare services. Collaborate with health management teams to develop strategies for improving patient outcomes through data-driven decision making.

We are seeking a dedicated and empathetic Customer Support Executive to handle patient and customer inquiries in a healthcare environment. You will be the first point of contact for patients, providers, or healthcare partners, delivering timely and accurate assistance while ensuring a high standard of service. Required Skills: Excellent communication skills (verbal and written) in English. Strong interpersonal and listening skills with a customer-first mindset. Ability to multitask and manage time effectively in a high-pressure environment. Attention to detail and a strong sense of responsibility. Preferred Qualifications Previous experience in a BPO or healthcare process environment. Knowledge of health insurance, patient data handling, or medical billing. Training or certification in healthcare administration or medical coding (optional). What We Offer: Competitive salary. Paid training and growth opportunities in the healthcare domain. Health benefits and employee wellness programs. Supportive work culture with continuous learning

Greetings From Scorelabs! To handle Inbound & outbound Calls. To handle Emails received from the customers. To handle Chats received from the customers. Required Candidate profile Fluent in English communication With English, Tamil, Kannada, Gujarathi Minimum 1-Year Exp In Any Voice Process Undergraduates / Graduates Freshers Are also Fine Hr Akhila - 9121246597

Role & responsibilities Minimum of 1 year of experience in the insurance industry required. Experience in international insurance processes is mandatory. Willingness to work in rotational shifts (UK/US time zones). Five working days per week with two rotational weekly offs. Performance-based incentives provided as per process. Two-way cab facility available. NOTE :- Interested candidates kindly share your CV on rudrika.sawant@wns.com or contact 8983041815

COMPANY PROFILE Pratyin is a multi-skilled IT solution & service provider with a highly competent workforce with strong global presence. With years of honed expertise in multiple sectored skills and quality improved methodologies, Pratyin adopts a competent global delivery model in providing value-based solutions as well as professional services to clients throughout globe. Through a decade, company has built a professional team with world class processes and capabilities that helps clients manage through rapid changes in technology. We work as a leading organization across globe in private, public & social sectors. Our scale, scope, & knowledge allow us to address problems that no one else can. We have deep functional & industry expertise as well as breadth of geographical reach. We are passionate about taking on immense challenges that matter to our clients. At Pratyin we have an interesting business model. We strongly believe that the way to client satisfaction passes through employee satisfaction. Only content employees who are comfortable in life can go to great lengths to satisfy others including the entity that is most important to our business - our client! As a result our employees are constantly developing products and service offerings to make it easier for our clients to conduct and expand their business. They use it in concert with other resources like time, money, intelligence, team work and plain old common sense to produce miracles that lead to client acclaim. http://www.pratyin.com Time for Interview - 10.30 am to 4pm. (Same day shortlisting and offer initiation) JOB LOCATION: Address - Pratyin Infotech Consulting Pvt.Ltd Job Location - 4th floor, Pratyin Infotech Consulting pvt ltd. Kudale Empire Opp Golden care hospital, Bhumkar chowk Hinjewadi road, Bhumkar Nagar, Wakad, Pimpri-Chinchwad, Maharashtra 411057 Contact Person - Mallesh Shivam / Bhavana - HR Manager Skills - Good in English understanding and written with knowledge in grammar. Good in Analytical and logical thinking Knowledge in MSOFFICE and computer knowledge. Excellent in Maths, Statistics, Physics subject is added advantage. Eager to make career into Non IT KPO healthcare process. Preferred candidates from any field graduate except from IT sector. Only if 2022/2023 passed out candidates applicable willing to change their field. Willing to learn new things. Decent Typing speed with 100% accuracy. Hard working and multitalented. Should be proactive. Age criteria - 21 to 29 years applicable only.

*2-4 years exp. in Indian Insurance end-to-end group medical claims, *Resolved queries via Freshchat/Freshdesk (Customer Support) *Policy Document assessments *Stakeholders Mgmt., Collaboration & led escalations *Email/WhatsApp comms. Required Candidate profile *2-4 years exp. in Indian Insurance claims processing, CRM/Servicing/Claims handler roles in Insurer /TPA. *Graduate in healthcare, insurance *Verbal proficiency in English & Hindi must.

Process Trainer for international Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

INTERNATIONAL VOICE PROCESS US HEALTHCARE Location: Airoli, Mumbai Shift: Rotational (Predominantly Night Shifts) Work Mode: Work from Office Joining: Immediate Batch Starts: 7th July Role Overview: Join a leading US Healthcare BPO as a Customer Support Associate and be part of a dynamic international voice process team. This is a great opportunity for fresh graduates to start their career in a fast-growing industry. Eligibility Criteria: Graduate Freshers with excellent English communication skills Not eligible: Technical or Hotel Management degrees Experience Advantage: BPO experience with complete documentation Full-time students / Out-of-boundary candidates Not eligible Compensation & Perks: In-hand Salary: 20,000/month Night Shift Allowance: 1,500 3,000/month Performance Incentives: 3,000 (Fresher) | 4,500 (Experienced 1+ year Intl Voice) Training Stipend: 5,000 during 10-day virtual training + 5,000 bonus post 30 days CTC: 2.4 – 3.0 LPA (based on experience) Transport: One-side cab (Night hours only: 7PM – 7AM) Working Structure: Days: 5 days/week Week Offs: 2 rotational (including split offs) Shift Type: Rotational, mostly night shifts Important Notes: Boundary conditions apply (Boundary list attached) No transportation during daytime Self-travel or out-of-boundary applicants won’t be considered Apply Now and kickstart your career in the growing US Healthcare industry ! Interested candidates are kindly requested to share their CV or reach out to our HR team directly: Rohit : 8630717558

MANDATORY LANGUAGES: Kannada, Tamil , Telgu, Malayalam Roles and Responsibilities: Provide health coaching services to patients, focusing on patient care and counseling. Assist doctors in managing patient relationships and ensuring effective communication between patients, families, and medical professionals. Support healthcare operations by coordinating with various departments to ensure seamless delivery of healthcare services. Collaborate with health management teams to develop strategies for improving patient outcomes through data-driven decision making To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya: 8263043709

Process Trainer for international Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

Role & responsibilities MOL and Live Chat Process The process involves addressing end to end inquiries related to Members (Health insurance) preauthorization, policy servicing, claim assessment, complaints, and any other policy and claimsrelated queries through Live chat or email. These professionals are required to have a complete understanding of all the products/services portfolio to aid in responding to queries. Job Description • Seeking bright, articulate, detail-oriented candidates with a desire to help us exceed our customers expectations. Our Member Online and Live Chat team plays a critical role in delighting our customers through delivering timely, accurate, and professional service via email and Live Chat. • Need to a have deep understanding of health insurance policies, procedures, and claim processing to provide accurate and timely assistance to members. • Understanding of the life cycle of the AXA Health insurance claims life cycle from Policy Servicing, Underwriting, Pre-authorization, Assessment, Complaints. Provider sourcing etc., • Collaboration with internal teams will be essential to resolve complex member issues and will be expected to escalate cases when necessary to ensure timely resolution. • Require accurately documenting member interactions and information for tracking and reporting purposes. • Create a Complaint log where the member expresses dissatisfaction regarding the services. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Ensure compliance with company policies, procedures, and regulatory requirements while assisting members with their inquiries. • Stay always updated with companys new product/services and policies. • Meeting individual and team-based productivity targets, including the handling of a minimum of 2 concurrent chats while maintaining high-quality service. • Achieving and maintaining a customer satisfaction rating of 95+ • Meeting response time targets for live chat and email inquiries, with an average response time of 2 mins or less for live chat and less than 24 hours for emails. • Demonstrate a customer-centric approach by maintaining a positive and professional demeanor during all customer interactions. Preferred candidate profile Graduate / post-graduate degree. • Typing Proficiency: 40-60 wpm. • Excellent communication skills with a strong command of written language as this process requires interaction with UK Customers (Communicate professionally, use proper grammar, punctuation, and spelling in complete) • Competent in MS office and web browser environments. • Work in rotational shifts between 07:30 AM to 1:30 AM (IST), Monday to Sunday. • Weekly off - 2 days

Greetings From Scorelabs! To handle Inbound & outbound Calls. To handle Emails received from the customers. To handle Chats received from the customers. Freshers Are Also Acceptable Required Candidate profile Fluent in English communication With Hindi Minimum 1-Year Exp In Any Voice Process Undergraduates / Graduates are ok Hr Akhila - 9121246597

Greetings From Scorelabs! To handle Inbound & outbound Calls. To handle Emails received from the customers. To handle Chats received from the customers. Required Candidate profile Fluent in English communication With Tamil , Kannada , Odiya &Hindi Minimum 1 Year Of Experience In Any Telesales Process Minimum Graduation Work Location Is Hyderabad Call Hr Suvarna - 9502739374

Team Leader for International Voice Process. ** Salary upto 6 LPA** Call or Whatsapp @ 8723051470 / 8453399504 / 9387861694 / 6002281943. Required Candidate profile - Min 1 year experience as Team Leader in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

Process Trainer for international Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

Role & responsibilities:- Excellent communication skills Experience in International BPO (Preferably in Insurance domain) Work Location :Pune Graduates Freshers/Experience UK/US Shifts (Rotational Shifts) Note :- Interested candidates kindly, share your CV on rudrika.sawant@wns.com or contact 8983041815

Hiring: AR Caller (US Healthcare RCM) Location: Pune & Mumbai (Work from Office) CTC: Up to 5.5 LPA Shift: US Shift (Night) | 5 Days Working | 2 Days Rotational Off Notice Period: Immediate to 30 Days About the Role We are looking for experienced AR Calling professionals (Provider Side) to join our growing US Healthcare RCM team. Eligibility: Experience: Minimum 1 year in AR Calling (Provider Side) Qualification: Any Graduate Key Skills: Revenue Cycle Management (RCM) Denial Management & Resolution AR Follow-up / Collections Physician / Provider Billing Prior Authorization HIPAA Compliance How to Apply? Contact: (HR Chanchal 9251688424)

EXL IS HIRING FOR INSURANCE PROCESS ON 20TH JUNE 2025 About EXL EXL Service is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The company is headquartered in New York and has more than 37,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa. http://www.exlservice.com ELIGIBILITY - Candidate should be a graduate (any stream). - Candidates with minimum 1+ year of relevant experience in any Insurance /Healthcare Insurance/Claims Insurance/Claims Adjudication would be considered - Candidate should be comfortable with Night shifts. - Candidates should be comfortable with Work from Office (sec- 144 NOIDA). - Good communication skills are required (written and spoken). - Notice Period - Immediate joiners preferred PERKS AND BENEFITS - CTC offered will be between 3.00 LPA-4.00 LPA (depending upon last drawn and experience) - 5 days working - Both Sides transport till further update (within the hiring grid) NOTE- Do not carry any electronic items like Laptop and Pen drive MANDATORY DOCUMENTS - Please carry hardcopy of your Resume(02 copies), AADHAR card, Photocopy of PAN Card and 2 recent passport Size photograph along with you. Entry would not be allowed into the premises without the above-mentioned documents. Please come Please come b/w 11:00 AM-2:00 PM as entries will not be allowed post 2:00 PM Regards, EXL RECRUITMENT TEAM EXL: Empowering Businesses Through Data & AI EXL is a global leader in analytics, AI, and digital solutions for all industries. Let us power your growth with generative AI and digital transformation! EXL: Empowering Businesses Through Data & AI EXL is a global leader in analytics, AI, and digital solutions for all industries. Let us power your growth with generative AI and digital transformation!