Writer Business Services

***************** We Are Hiring ******************************* Work Location: AIG Hospital, Gachibowli Interview Location: Writer Information, Kukatpally Employment Type: Full-time Interview Details: Venue: Writer Information, Kukatpally Date & Time: 22-Aug-25 to 23-Aug-25 [11am to 2PM] Contact Person: [HR Vinay] Landmark : 8th FLOOR, Vijay Sai Towers, opp. Croma, Vivek Nagar, Kukatpally, Hyderabad, Telangana 500072 https://share.google/gnfxfbwvHmF6Tts1f Job Overview: We are looking for enthusiastic and customer-oriented individuals to join our Healthcare Voice Process . The role involves assisting patients and customers over phone calls regarding doctor appointments, doctor availability, medical processes, and insurance-related queries. Key Responsibilities: - Handle inbound and outbound calls to assist patients and customers. - Book doctor appointments and share doctor availability. - Guide patients on hospital procedures and medical processes. - Explain insurance coverage and medical policies clearly. - Ensure customer satisfaction by resolving queries promptly. - Maintain accurate call records and follow company guidelines. Requirements: Qualification : Graduation is mandatory. (B.Pharm / M.Pharm will be an added advantage). - Proficiency in English, Hindi, and Telugu (mandatory). - Excellent verbal communication and listening skills. - Strong customer handling and interpersonal skills. - Freshers and experienced candidates are welcome. - Willingness to work in a voice process environment. Work Conditions: Shift Timings: Male employees: 24/7 rotational shifts Female employees : Day rotational shifts only Working Days: 6 days a week, 1 rotational week off Benefits: - Competitive salary & performance incentives - Training and career growth opportunities - Exposure to the healthcare support domain