Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in coimbatore
>
Writer Business Services
>
Relationship Manager

Relationship Manager

Writer Business Services

3 - 8 years

|

4 - 6 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

client relationship management escalation management portfolio management atm operations customer service management sla management service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

ATM - Uptime Management

Monitor and manage First Level Maintenance (FLM) and Second Level Maintenance (SLM) activities ensuring quick response to ATM incidents.
Track and report ATM uptime performance against SLA commitments to client banks.
Coordinate with IMSC, field engineers, and vendor partners to minimize service disruptions.

Cash Loading & Evacuation

Ensure smooth coordination with Cash Replenishment Agencies (CRA) for loading and evacuation of cash.
Escalate and resolve discrepancies related to CIT/CRA operations with banks/vendors.

Relationship Management & Client Engagement

Serve as the single point of contact for client banks for operational issues and escalations.
Conduct periodic review meetings with banks to discuss performance, SLA adherence, and service improvements.
Build and maintain strong relationships with client stakeholders to enhance customer satisfaction.
Provide proactive insights and recommendations to improve ATM availability and efficiency.

Financial Management

Ensure timely preparation and submission of invoices in line with contractual terms.
Track collections and follow up with client banks for timely payment realization.
Coordinate with Finance and Operations teams to resolve disputes in billing and collections.

Projects & Service Enhancements

Collaborate with internal teams (Operations, Vendor Management, Cash Management) for smooth execution of client projects.

Preferred candidate profile

Graduation in any field

3-5 years of experience in relationship management or client relations in the BSFI sector

More Jobs at Writer Business Services

Customer Support Executive - Healthcare (Voice Process)

hyderabad

Experience: Not specified

INR 2 - 2 Lacs

Relationship Manager

coimbatore

INR 4 - 6 Lacs

Jira System Administrator- SME

hyderabad, chennai, bengaluru

INR 16 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Writer Business Services

RecommendedJobs for You

Relationship Manager

Dream Solution Indore

hyderabad

Relationship Manager

gandhidham

Relationship Manager

karnal

Relationship Manager

Nippon India Mutual Fund (NIMF)

nashik

Relationship Manager

Dreams Solution

chennai

Relationship Manager

Dreams Solution

bengaluru

Relationship Manager

Dreams Solution

hyderabad

Relationship Manager

Dreams Solution

chennai

Relationship Manager

Dreams Solution

lucknow

Relationship Manager

Dreams Solution

kanpur