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Job Title: Head - Procurement Quality Assurance / Software Quality Assurance Location: Pune About the client: PSS has been mandated to hire a Head - Procurement Quality Assurance / Software Quality Assurance for a fast-growing mechatronics/engineering organisation. Key Responsibilities Define, develop, and implement a Quality strategy that contributes to enhancing the capability of the QE function by providing technical and administrative support to improve the quality and yield of the product. Assure the reliability and consistency of production by checking processes and their output. Recommend changes to production processes or quality controls to eliminate any problems. Process and PPAP audits are conducted by the customer. Ensure records of quality reports, statistical reviews, and relevant documentation are available. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority. Provide support to all functions to ensure that appropriate corrective and preventative measures are taken and implemented on a timely basis. Develop, motivate, and challenge all team members to perform to their full potential, providing direct and timely feedback in formal and informal media. Evaluate and schedule appropriate training programs and seminars for the Quality Engineering staff. Ensure plant-wide ESD Controls and Product Regulatory requirements are established, monitored, and maintained. Understand and drive regulatory and compliance certifications as appropriate for 9001: 2000, ISO 14001: 1996, ESD S20.20 20007. Drive management systems, i.e., ISO 14001, ISO 9001, ESD S20.20 2007 across the plant. Ensure speedy resolution of nonconformities related to system, process, and product. Closure of customer complaints through 8D format. Ensure application of various quality tools like Pareto analysis, 5-Why analysis, FMEA, Control Chart, Cause & Effect analysis, Scatter diagram, etc., are used at the plant level. Manage In-Process/Out-Going Quality Control functions. Devise procedures to inspect and report quality issues & monitor all operations that affect quality. Education Bachelor's/Master’s degree in Electronics/Electrical/Mechanical Engineering (60% throughout) Experience 18+ years Show more Show less
