Head of Sales Learning and Development

Shopdeck

6 - 12 years

5 - 10 Lacs

bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

head business development sales sales operations development manager instructional design workflow management e-commerce merchandising product marketing performance improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Build the L&D Function

Define the charter, roadmap, and structure for Sales L&D.
Design and implement structured onboarding, role-specific learning paths, and growth frameworks.
Hire and mentor a high-quality team as the function scales.

2. Develop Playbooks and Content

Codify key sales processes into clear, modular playbooks covering ICP, discovery, demo, objection handling, pricing, and more.
Create engaging learning content in various formats (documents, video, role-play guides, assessments, etc).
Collaborate with Sales Leaders to document and scale best practices.

3. Set Up Ongoing Learning Systems

Establish learning calendars and cadences for continuous development.
Drive regular sessions including peer-led learning, mock pitches, win/loss reviews, and product deep-dives.
Create rituals that embed learning into daily sales operations.

4. Performance Auditing and Feedback Loops

Build a call audit and coaching framework manual or via AI tools to evaluate sales conversations at scale.
Analyze performance data to identify skill gaps and recommend learning interventions.
Partner with Sales Ops to integrate learning outcomes into appraisals, promotions, and role readiness.

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