Head of Retail

As a Strategic Retail Manager for Experience Centers & Trade Channels, you will play a crucial role in shaping the brand's retail strategy and in-store brand experience. Your responsibilities will include: - Define and execute the long-term retail strategy across various formats such as flagship experience centers, franchise showrooms, and trade partner outlets. - Co-create immersive, design-led retail spaces in collaboration with architects, interior designers, and brand teams. - Continuously evaluate and evolve the retail format to stay ahead of consumer trends and competitor activity. - Own the retail customer journey by translating brand values into tangible, differentiated in-store experiences. - Guide the visual merchandising approach, zoning principles, storytelling, and interactive elements within stores. - Align retail environments with broader marketing campaigns and product launches for seamless brand consistency. - Collaborate with the expansion and projects team to identify new market opportunities, assess locations, and plan rollouts. - Build go-to-market retail blueprints for new geographies while balancing customer expectations with operational feasibility. - Support strategic partner on-boarding and alignment to brand standards. - Work closely with design, trade marketing, brand, supply chain, and sales leadership to shape channel-specific retail strategies. - Partner with trade marketing to ensure store-level execution excellence and lead store training programs for brand ambassadorship. - Develop performance dashboards tracking footfall, engagement, sales per sq.ft., NPS, and conversion. - Analyze insights to optimize layouts, experiences, and product placement, and present findings with strategic recommendations to senior leadership. Qualifications: - Graduate in Business, Architecture, Retail Design, or related fields. MBA or Masters in Retail Strategy, Design Management, or similar is preferred. Experience: - 8-10 years in strategic retail roles, ideally in premium lifestyle, interiors, bathware, or design-forward categories. - Experience in launching or revamping experience centers or flagship formats is a strong plus. Skills: - Strategic thinking with a blend of commercial and creative acumen. - Strong understanding of retail design, customer experience, and brand storytelling. - Excellent stakeholder management and cross-functional leadership skills. - Proficiency in MS Office and exposure to retail analytics tools.,