Head of Quality Assurance & Quality Control

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Company Overview:

Neo Heights Builders & Promoters Pvt Ltd

Role Summary:

We are seeking an experienced Quality Head to lead our quality assurance and quality control (QA/QC) function across all projects. The role involves developing and implementing quality systems, ensuring compliance with industry standards (ISO 9001:2015), and driving continuous improvement in project execution.

Key Responsibilities:

• Define, implement, and continuously improve the quality management system across all project sites
• Ensure compliance with ISO 9001:2015 and client-specific quality standards
• Lead the QA/QC team and oversee quality inspections, audits, and reports
• Coordinate with project managers, engineers, and clients to maintain quality deliverables
• Review project documents (method statements, ITPs, checklists) and approve quality submissions
• Conduct training sessions and toolbox talks to enforce quality culture
• Identify non-conformities and implement root cause analysis and corrective actions
• Lead internal and external quality audits and ensure timely closure of findings
• Monitor subcontractor performance from a quality standpoint
• Prepare monthly quality reports and submit to management and clients

Key Skills & Competencies:

• In-depth knowledge of QA/QC procedures, standards, and regulations
• Strong understanding of civil, PEB, MEP, and finishing works
• Experience in preparing and reviewing ITPs, QAPs, NCRs, RFIs
• Proficiency in documentation, reporting, and quality-related software
• Excellent leadership, communication, and team coordination skills
• Strong problem-solving and analytical abilities
• Ability to train, mentor, and drive quality ownership across teams

Preferred Background:

• Minimum 15 years of experience in QA/QC in industrial/EPC projects
• Experience working with tier-1 clients, consultants, and third-party auditors
• Certification in Quality Management / ISO Lead Auditor (preferred)