Head of Product

Product Head - Cash Management Product - Enterprise Payments and UPI

Global Transaction Services Group is the Product & Product Sales function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range from cash management Payments, Collections, Acquiring, Current/Escrow Account and Liquidity Management.

This role will report to Business Head with the following key responsibilities :

•Find new electronic and innovative methods in managing payment and UPI product and Customer experience.

•Enhance existing online payment solutions and expand range of payment products and services to achieve & increase revenue.

•Manage online solution platform and create enhanced control and security.

•Enhance and customize solutions that enable clients to manage their funds flow more efficiently through e-channels.

•Understand clients' needs and work on developing existing payment products to offer a better banking experience.

•Liaise with internal and external stakeholders including Sales, Ops, BSG, ORM, IT, Audit, Compliance etc. to align, implement, address and achieve product requirements and objectives.

Requirements:

•Good understanding of the product management process.

•Immense knowledge in Payables/Receivable management and Merchant Acquiring.

•Market knowledge and experience of CMS business with reference to customer preferences and requirements is preferable.

•Chartered Accountant or an Engineer with an MBA.

•Leadership skills to manage diverse teams and stakeholders.

•Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.

•Skilled at working effectively with cross-functional teams in a matrix organization.