Head of Product – Founder’s Office Location : Mumbai / Hybrid Type : Full-time Experience : 6+ years in Product Domain : AI/ML, SaaS, B2B/B2C EdTech or SalesTech preferred About mple AI mple AI is on a mission to revolutionize how teams learn and perform using AI-powered training, lifelike roleplays, and real-time feedback . We are building a high-performance leadership team. Why This Role Matters As Head of Product , you will work directly with the founders to shape mple AI’s product vision, roadmap, and execution strategy. This is not a traditional product role, it’s a Founder’s Office position that demands strategic thinking, operational hustle, and deep user obsession. Key Responsibilities Define and own the product strategy in alignment with business goals, customer needs, and market opportunities. Work closely with founders to translate vision into a clear roadmap with measurable outcomes. Drive end-to-end product lifecycle , from ideation to launch to iteration, across AI training modules, roleplay simulations, video evaluations, and analytics. Lead cross-functional teams (design, engineering, marketing, AI) with a bias toward rapid experimentation and outcome delivery . Build processes to ensure customer feedback, data, and metrics drive decision-making. Partner with GTM and customer success teams to ensure customer delight and revenue impact . Own OKRs across activation, retention, and monetization metrics. What We’re Looking For 6+ years of product experience , preferably in fast-scaling startups or tech-first companies. Hands-on product builder with strong first-principles thinking and user empathy. Proven track record of leading zero-to-one and one-to-N product journeys . Strong grasp of AI/ML technologies or demonstrated ability to work with technical teams in emerging tech spaces. Startup DNA: comfortable with chaos, loves solving problems, takes ownership end-to-end . Excellent communication, leadership, and stakeholder management skills. Bonus If You Have Experience building or scaling AI or EdTech/SalesTech platforms. Prior experience working in or alongside founders or CXOs . What You Get Competitive Compensation Direct access and collaboration with founders Opportunity to build a category-defining AI platform Ownership of strategic decisions and real impact Fast-growth environment with zero bureaucracy
Customer Success Manager 📍 Location: Work from Office, Mulund (E) 💼 Full-time | Experience: 2–5 years 🧠 Industry: B2B SaaS | AI in Training & Learning About Us mple.ai is transforming corporate training with AI-powered roleplays and automated evaluations. We work with leading corporate companies to help their teams improve real-world performance through realistic practice and feedback. From objection handling to leadership coaching, we create tailored simulations that drive measurable outcomes. We're growing fast and looking for a Customer Success Manager (CSM) who’s passionate about building relationships, ensuring client success, and driving adoption. What You’ll Do Onboard new clients and ensure a smooth, confidence-building experience from day one. Drive usage and engagement by sharing insights, nudging best practices, and offering smart suggestions. Build relationships with L&D, HR, and Sales leaders understanding their goals and aligning our solutions. Translate feedback into action, you’ll surface user insights that help improve our product and content. Partner across teams to ensure clients get what they need from demo decks to roleplay recommendations. Keep success measurable, track usage, identify risks early, and drive renewals and upsells. You Might Be a Great Fit If You: 2–5 years in Customer Success, Account Management, or Training/L&D roles (bonus if you’ve worked in SaaS). Strong communication and relationship-building skills, you’re confident with senior stakeholders. A proactive mindset, you anticipate needs before they arise. Curiosity about AI, learning, and how products actually work under the hood. Comfort with ambiguity, you're not afraid to build processes and structure as you go. Bonus: Experience in training, pharma, insurance, or other people-heavy industries. Why Join Us? You’ll work on a product that’s redefining corporate training using AI. You’ll collaborate with high-impact teams and work directly with decision-makers. You’ll learn fast and grow faster, we don’t do hand-holding, we do trust. Flexible hours, and a culture that values outcome over hours.
Customer Success Manager 📍 Location: Work from Office, Mulund (E) 💼 Full-time | Experience: 2–5 years 🧠 Industry: B2B SaaS | AI in Training & Learning About Us mple.ai is transforming corporate training with AI-powered roleplays and automated evaluations. We work with leading corporate companies to help their teams improve real-world performance through realistic practice and feedback. From objection handling to leadership coaching, we create tailored simulations that drive measurable outcomes. We're growing fast and looking for a Customer Success Manager (CSM) who’s passionate about building relationships, ensuring client success, and driving adoption. What You’ll Do Onboard new clients and ensure a smooth, confidence-building experience from day one. Drive usage and engagement by sharing insights, nudging best practices, and offering smart suggestions. Build relationships with L&D, HR, and Sales leaders understanding their goals and aligning our solutions. Translate feedback into action, you’ll surface user insights that help improve our product and content. Partner across teams to ensure clients get what they need from demo decks to roleplay recommendations. Keep success measurable, track usage, identify risks early, and drive renewals and upsells. You Might Be a Great Fit If You: 2–5 years in Customer Success, Account Management, or Training/L&D roles (bonus if you’ve worked in SaaS). Strong communication and relationship-building skills, you’re confident with senior stakeholders. A proactive mindset, you anticipate needs before they arise. Curiosity about AI, learning, and how products actually work under the hood. Comfort with ambiguity, you're not afraid to build processes and structure as you go. Bonus: Experience in training, pharma, insurance, or other people-heavy industries. Why Join Us? You’ll work on a product that’s redefining corporate training using AI. You’ll collaborate with high-impact teams and work directly with decision-makers. You’ll learn fast and grow faster, we don’t do hand-holding, we do trust. Flexible hours, and a culture that values outcome over hours.
About Us Mple.ai is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations. Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With mple.ai, companies streamline training, improve communication, and empower teams to sell smarter and faster. Role Overview We’re hiring a Customer Success Associate to ensure clients have a smooth onboarding experience and get the most value from our platform. This role is ideal for early-career professionals who want to grow in Customer Success and SaaS. What You’ll Do Onboard and support new clients. Share tips to drive product adoption and engagement. Build strong relationships with HR, L&D, and Sales leaders. Collect client feedback and share with internal teams. Collaborate across teams to ensure client success. Who we are looking for 1–3 years of professional experience in Customer Success or client-facing roles. Strong communication and relationship-building skills. A proactive, problem-solving mindset. Curiosity about AI, learning, and SaaS technologies. Comfortable working in a fast-paced startup environment. Why Join Us? Be part of a company that’s redefining corporate training with AI. Learn quickly and grow your career in SaaS and Customer Success. Work closely with decision-makers in a high-impact environment. Outcome-focused culture with flexible work style. Other Details Location: Mulund, Mumbai Work Mode: Onsite Work Week: 5 days (Monday–Friday) Type: Full-time Experience: 1–3 years
About Mple.AI Mple.ai is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations. Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With mple.ai, companies streamline training, improve communication, and empower teams to sell smarter and faster. Why This Role Matters As a Product Manager, you will work closely with the founders to shape and execute our product roadmap. This role is perfect for someone who thrives in fast-paced environments, enjoys building from the ground up, and wants to contribute directly to the growth of a category-defining AI platform. Key Responsibilities Translate the product vision into a clear and actionable roadmap. Manage the end-to-end product lifecycle — from research and ideation to launch and iteration. Collaborate with cross-functional teams (design, engineering, AI, marketing) to deliver impactful product features. Use customer feedback and data to prioritize features and improve user experience. Support GTM and customer success teams to ensure adoption and engagement. Track product performance metrics and suggest improvements. What We’re Looking For 2–4 years of product management experience, ideally in SaaS or AI-driven products. Hands-on product builder with strong problem-solving and user empathy skills. Experience working in startups or fast-scaling tech companies preferred. Ability to manage multiple priorities and thrive in an unstructured environment. Strong communication and collaboration skills. What You Get Direct mentorship and collaboration with founders Opportunity to work on cutting-edge AI/ML products High ownership and rapid career growth in a zero-bureaucracy environment Other Details Location: Mulund, Mumbai Work Mode: Onsite Work Week: 5 days (Monday–Friday)
mple.ai is an AI-powered sales training platform designed for enterprises to deliver scalable, measurable, and effective training through role-plays and AI-driven evaluations. The platform offers AI avatars for realistic sales conversations, personalized feedback, and continuous AI-powered performance tracking across multiple parameters. Enterprises can customize training simulations using provided templates or design their own, ensuring impactful, high-relevance training. mple.ai aims to enhance sales effectiveness, streamline training processes, and empower sales teams for improved performance. Role Description This is a full-time, on-site role for a Sales Executive based in Mumbai , reporting directly to the Founder's Office . The Sales Executive will play a key role in identifying and targeting potential clients, maintaining relationships with existing clients, presenting and demonstrating the mple.ai platform, and negotiating and closing deals. Key responsibilities include conducting market research, preparing sales reports, participating in sales meetings, and collaborating with the marketing team to develop effective outreach strategies. The ideal candidate will also work closely with the product development team by providing valuable client feedback, ensuring product-market alignment, and delivering the highest level of client satisfaction. We are looking for a proactive problem-solver who is self-motivated , eager to take ownership, and thrives in a fast-paced, high-impact environment. Qualifications Proven ability in client identification, targeting, and relationship management Experience in presenting, demonstrating, and selling software platforms Strong market research and sales reporting skills Excellent verbal and written communication skills Strong negotiation and deal-closing abilities Ability to collaborate effectively with marketing and product development teams High level of initiative, problem-solving mindset, and self-driven work ethic Bachelor’s degree in Business, Marketing, or a related field Prior experience in sales, particularly in the tech or AI industry, is a strong plus Job Type: Full-time Ability to commute/relocate: Mulund, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of CSM/SaaS experience do you have? What is your Last/Current CTC? What is your expected CTC? What is your notice period? Work Location: In person Speak with the employer +91 9049904007
About Mple.AI Mple.ai is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations. Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With mple.ai, companies streamline training, improve communication, and empower teams to sell smarter and faster. Why This Role Matters As a Product Manager, you will work closely with the founders to shape and execute our product roadmap. This role is perfect for someone who thrives in fast-paced environments, enjoys building from the ground up, and wants to contribute directly to the growth of a category-defining AI platform. Key Responsibilities Translate the product vision into a clear and actionable roadmap. Manage the end-to-end product lifecycle from research and ideation to launch and iteration. Collaborate with cross-functional teams (design, engineering, AI, marketing) to deliver impactful product features. Use customer feedback and data to prioritize features and improve user experience. Support GTM and customer success teams to ensure adoption and engagement. Track product performance metrics and suggest improvements. What Were Looking For 24 years of product management experience, ideally in SaaS or AI-driven products. Hands-on product builder with strong problem-solving and user empathy skills. Experience working in startups or fast-scaling tech companies preferred. Ability to manage multiple priorities and thrive in an unstructured environment. Strong communication and collaboration skills. What You Get Direct mentorship and collaboration with founders Opportunity to work on cutting-edge AI/ML products High ownership and rapid career growth in a zero-bureaucracy environment Other Details Location: Mulund, Mumbai Work Mode: Onsite Work Week: 5 days (MondayFriday) Show more Show less
Mple.ai is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations. Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With mple.ai, companies streamline training, improve communication, and empower teams to sell smarter and faster. Role Description We are looking for an entry-level Sales Executive to join our growing team in Mumbai. This is an excellent opportunity for early-career professionals who want to start their journey in sales, SaaS, and AI-driven technology. As a Sales Executive, youll be responsible for: Assisting with lead generation and identifying potential clients. Reaching out to prospects via calls, emails, and LinkedIn. Supporting client meetings, demos, and presentations. Conducting basic market research and preparing sales reports. Collaborating with the marketing team on outreach strategies. Sharing client feedback with product teams to improve the platform. Who Were Looking For 02 years of professional experience (freshers are welcome). Strong interest in sales, SaaS, and AI technologies. Good communication and presentation skills. Proactive, eager to learn, and comfortable in a fast-paced startup environment. Bachelors degree in Business, Marketing, or related field. Why Join Us Work directly with the Founders Office and gain hands-on exposure. Learn the end-to-end sales process in a fast-growing SaaS startup. Build your career in sales, customer success, and AI-driven technology. Be part of a high-impact, no-bureaucracy team culture. Other Details Location: Mulund, Mumbai Work Mode: Onsite Work Week: 5 days (MondayFriday) Type: Full-time Experience: 0-2 years Show more Show less
Location: Mulund Work mode: [On-site] Experience : 2–3 years Role: Full-time About mple.ai At mple.ai, we are building next-gen AI-powered solutions. We move fast, break barriers, and thrive in a startup environment where ownership and problem-solving are key. Role Overview We are looking for a Software Engineer (MERN + Python) with 2–3 years of experience who can take ownership of projects end-to-end. Ideal candidates will have worked in startups or small companies, are comfortable wearing multiple hats, and can lead a small team while being hands-on with development. The right person is not just a coder, but a problem-solver — someone who enjoys tackling tough challenges on HackerRank, LeetCode, or similar platforms, and can apply that same structured problem-solving approach to real-world product development. Key Responsibilities Lead a small team of developers, guiding them in design, coding, and best practices. Build, deploy, and maintain scalable web applications using MERN stack (MongoDB, Express, React, Node.js) and Python. Collaborate closely with founders, product managers, and designers to translate requirements into working features. Take ownership of end-to-end development — from architecture design, coding, testing, to deployment. Drive code reviews, ensure clean code practices, and mentor junior developers. Stay updated with the latest tech trends and propose improvements. Requirements 2–3 years of hands-on experience in MERN stack development. Strong proficiency in Python (experience with Flask and ML techniques preferred). Solid understanding of databases (MongoDB, PostgreSQL/MySQL). Experience with cloud platforms (AWS/GCP/Azure) and containerization (Docker). Exposure to building scalable REST APIs and microservices. Ability to lead and mentor a small team, ensuring delivery within timelines. Startup experience or experience in small teams (ability to work in fast-paced, unstructured environments). Strong problem-solving skills and ownership mindset. What We Offer Opportunity to work directly with the founding team and shape the product roadmap. Fast-paced learning environment with high ownership. Competitive compensation with growth opportunities. Flexible work culture focused on outcomes, not bureaucracy.