Head of People Administration HR Shared Services

Job Description

Job Specification: Employee Lifecycle Management (Onboarding, Movers & Leavers) Oversee the delivery of seamless onboarding, internal transfers, and offboarding processes for employees globally. Ensure compliance with company policies, regulatory requirements, and local labour laws across different jurisdictions. Collaborate with HRBPs, Talent Acquisition, IT. And Payroll team to ensure smooth employee transition experience. Monitor, Report key SLAs and KPIs to continuously improve service delivery. Workday Expertise & HR Technology Optimization Act as Workday Expert, ensuring efficient and accurate usage of the system for people administration processes. Partner with HRIS and It teams to enhance system capabilities, drive automation, and troubleshoot issues. Lead Workday enhancement & configurations to improve user experience & process efficiency. Global Team Leadership & Stakeholder Management Manage and develop team across multiple global locations, fostering a high-performance culture. Ensure appropriate resource allocation and workload balancing across regions. Build strong relationship with key stakeholders, including HR, IT, Payroll and Compliance teams. Act as an escalation point for complex HRSS issues and resolve them effectively. Process standardization, efficiency, and automation. Drive process standardization and harmonization across regions to ensure consistency & compliance. Identify opportunities for automation to improve efficiency & reduce manual workload. Lead continuous improvement initiatives leveraging HR technology and AI solutions. Ensure proper documentation of processes, policies, and SOPs. Skills Required: Proven Experience in HR shared Services, managing onboarding, movers, and leavers processes in a global organization. Experience leading and managing global teams across different time zones and geographies. Strong knowledge of Workday, HR Operations, employment regulations and compliance requirements Ability to drive process transformations, standardization, and automation. Excellent stakeholder management and critical thinking skills in a fast-paced environment Strong data analysis and reporting skill, with experience in using HR metrics to drive decisions. Experience in process improvement methodologies like Kaizen is a plus. 10-15 years of experience as HRSS Leader and/or strong acumen of HR operations service lines. University degree or MBA - HR. Excellent command of written and spoken English. Diligence to ensure tasks are conducted at the highest standards. Highly organised with a can-do attitude. Proficient with MS Office Suite. What you will get in return: A genuinely unique opportunity to be part of an expanding large global business. Be part of a friendly and hardworking team which takes pride in delivering remarkable results and often get together for social events. Training and development opportunities.