Head of Operations, The/Nudge InSight

Job Description

We are seeking a Head of Operations to lead the growth and scale of the program, driving impact across the country in collaboration with government and ecosystem partners. This role is ideal for a dynamic leader with experience in large-scale program implementation, government engagement, and operational excellence. The Head of Operations will play a key role in expanding our community-led model, ensuring seamless execution, and strengthening partnerships to make India presbyopia-free. The key responsibilities include: Leading large-scale implementation in partnership with governments and ecosystem players to ensure widespread access to reading glasses. Establishing and managing an operations team across multiple states to drive program delivery through government collaboration. Forging and managing relationships with state governments to support implementation at scale and strengthen long-term engagement. Delivering results while advancing partnerships for scale-up, ensuring quality execution through capacity building, technology integration, and process optimization. Working closely with Product teams to design scalable models and internal teams to maintain high-quality implementation. Engaging with key stakeholders to identify and execute scalable pathways for nationwide impact. Experience & Qualifications : 18+ years of experience in operations management, with a track record of scaling programs. Proven experience in managing operations at scale and building operations for scale. Strong background in leading and coaching high-performance teams. Expertise in building and driving partnerships within larger government and market ecosystems. Must haves : Willingness to travel to remote rural locations in India to set up and oversee operations. Growth mindset with a commitment to continuous learning and improvement. Openness to feedback and a proactive approach to personal and professional development. High self-awareness, recognizing strengths and areas for growth. Ability to navigate uncertainty, articulate a clear vision, and secure buy-in from stakeholders. Excellent interpersonal and communication skills to build strong relationships across teams and partners.