Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in gurgaon
>
Ericsson
>
Head of Network Operations

Head of Network Operations

Ericsson

0 years

0 Lacs

gurgaon

Posted:4 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

network support service strategies leadership ethics strategy interface drive compliance management finance risk data planning forecasting

Work Mode

On-site

Job Type

Part Time

Job Description

Grow with us

About this opportunity:

We are currently on the lookout for a dynamic Head of Network Operations for Customer Unit Bharti to join our team at Ericsson. This integral role will Deliver, defend and grow the overall Network Operations business in CU, and support our services sales directly or indirectly using unit resources, ensuring strict adherence to overall Service Delivery Processes, Models, Tools, and Strategies within the parameters of Occupational Health and Safety (OHS) requirements. The Service Delivery Line Manager contributes significantly to managing our internal workforce and ARP/ASP. Upholding our Ericsson Leadership Framework, the selected candidate will propagate company values, ethics, and culture for excellent performance.

What you will do

Formulate network services delivery strategy for the customer in partnership with Core 3 and execute with e2e interface with the Customer and internal stakeholder groups.
Create and ensure customer value and satisfaction through efficient solutioning and service delivery to securing that Ericsson is perceived as a preferred partner.
Supervise service delivery execution by setting clearly defined KPI/SLA/targets for the team below, providing an understanding of what and how to deliver according to contract.
Drive enhanced service sales to boost our delivery.
Implement Service Delivery Strategy, broken down to unit level plans for efficient operation.
Drive mindset and full compliance to OHS standards
Build high performing and diverse teams and Initiate Performance Management processes for accurate understanding and compliance with established methods and tools.
Carry out Resource and Competence Management strategies in order to assign the right resources, at the right costs, with the correct competence.
Ensure proper management of unit finance to safeguard budget allocation for the unit. Ensure cost competitive operations through effective risk management.
Foster a strong culture of ethical and compliant ways of working both with internal and external stekeholders and partners

The Skills you bring in

Competency Management, SRM Process, Merlin and data analytics.
Capacity Planning, SRM Process, forecasting tools and data analytics.
Strategic Planning.
Sales process.
Customer Intimacy.
Financial structures for Service Delivery.
Work Level Agreement (WLA) and Service Level Agreement (SLA).
Financial Acumen.
Lead large teams
Market insights.
Ericsson Business Processes Knowledge

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Gurgaon

Req ID: 777570

More Jobs at Ericsson

Senior Oracle DBA Consultant

Bengaluru

6 - 9 yrs

INR 10 - 14 Lacs

Intern

Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

Tech lead FPGA Designer

Bengaluru

10 - 15 yrs

INR 10 - 15 Lacs

Tech Lead FPGA Verifier

Bengaluru

10 - 15 yrs

INR 8 - 13 Lacs

Full Stack Software Architect

Bengaluru

8 - 13 yrs

INR 20 - 25 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Ericsson

Telecommunications

Kista Stockholm

Login to

Please Verify Your Phone or Email

Confirm Action

Head of Network Operations