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Tata Consultancy Services
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Head of Network Operations

Head of Network Operations

Tata Consultancy Services

20 - 25 years

0 Lacs

delhi india

Posted:3 weeks ago| Platform:

Apply

Skills Required

network routing bgp eigrp ospf ipsec switching vrrp stack troubleshooting cisco management networking support documentation updating collaboration

Work Mode

On-site

Job Type

Full Time

Job Description

Desired Skills:

Total Exp : 20 to 25 Years

Location : Delhi / NCR

Job Type : Permanent

Required Technical Skills/Qualifications

• Knowledge in foundation enterprise Routing (SDWAN , Wireless, BGP, EIGRP, OSPF and IPSec etc.)

• Knowledge in foundation enterprise Switching (STP, VTP, HSRP, VRRP, Trunk Protocol, Stack etc.)

• Knowledge & Troubleshooting on Cisco IOS,IOS-XR, IOX-XE platforms devices

Incident Management and Troubleshooting

Responding to network incidents promptly and efficiently.
Diagnosing and resolving technical issues related to Cisco networking products.
Ensuring timely incident closure and customer satisfaction

End-User Support

Providing technical support to end-users.
Ensuring end-users have a positive experience with network services.

Documentation and Reporting

Maintaining accurate records of incidents, resolutions, and network changes.
Creating and updating documentation for network configurations and procedures.

Collaboration and Communication

Collaborating with cross-functional teams.
Communicating effectively with colleagues and customers

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Tata Consultancy Services

Information Technology and Consulting

Thane

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Head of Network Operations