Head of Incident Management & BCP

As the Head of Incident Management and Business Continuity, your role involves overseeing a comprehensive management process to identify potential threats and their impacts on business operations, ensuring organizational resilience and an effective response to safeguard key stakeholders, reputation, brand, and value-creating opportunities. Key Responsibilities: - Define and maintain an ISO compliant Business Continuity Plan (BCP) with documented procedures for responding, recovering, resuming, and restoring operations following a disruption. - Lead through incidents to minimize impact, ensure business recovery, and prioritize resources effectively. - Engage in top leadership-level communication and training for incident management and business continuity. - Define and maintain roles in incident management and business continuity, ensuring adequate training for teams. - Test and maintain the incident management and business continuity program, including regular reviews, assessments, and testing of the BCP. - Drive a culture of compliance and risk control to mitigate financial, operational, and reputational risks. - Uphold the highest Environmental, Sustainability, and Governance (ESG) standards. Qualifications Required: - Subject matter expertise in incident management and business continuity with technology, cyber, and vendor-risk knowledge. - Extensive experience in building resilience for client services or fund administration businesses. - Motivation to enhance operational resilience to meet client and regulatory expectations. - Strong understanding of global financial services regulations and technology trends. - Strong interpersonal skills, business insight, and commercial acumen. - Hands-on leadership approach with flexibility and humility. - Ability to work autonomously in a matrixed organization and build internal networks. - Intellectual curiosity, global mindset, and agility to partner effectively across regions. - High energy, passion, and commitment to drive business success. - Strong commitment to high integrity and ethics. Additional Company Details: - The company maintains key relationships with Regional Executives, Leaders, Directors, Senior Managers, and departments such as IT, Marketing, Facilities, Operations, and Human Resources.,