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Head of Admissions (B2C) - upGrad School of Technology

Head of Admissions (B2C) - upGrad School of Technology

upGrad

7 - 10 years

30 - 45 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

revenue generation team management target achievement sales p & l accountability edtech sales b2c sales pnl management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Strategy & Leadership

Design and implement an annual admissions strategy in alignment with institutional goals.
Forecast admission targets and ensure they are achieved.
Lead, train, and motivate the admissions team to deliver on targets with quality.
Monitor and report on admissions performance to leadership, including funnel analysis, conversion metrics, and process improvements.

Admissions Process Management

Implement and maintain admissions software/CRM systems for data tracking and reporting.
Continuously refine processes to improve applicant experience.

Student & Parent Counseling

Oversee counseling efforts to guide students and parents through academic offerings, career outcomes, and institutional strengths.
Address concerns and objections empathetically, ensuring clarity and trust in decision-making.
Provide personalized support for high-potential applicants and their families.

Scholarships & Financial Aid

Define and manage scholarship/financial aid policies.
Ensure transparent communication of eligibility and disbursal processes.
Monitor impact of scholarships on student diversity, quality, and overall intake.

Compliance & Quality Assurance

Ensure adherence to all institutional, national, and accreditation requirements.
Establish and maintain documentation for audit purposes.
Implement robust quality checks at every stage of admissions.

Cross-Functional Collaboration

Work closely with academic teams to understand curriculum and outcomes for effective pitching.
Coordinate with marketing for lead generation and branding campaigns.
Collaborate with student success and placement teams to showcase success stories in admissions efforts.

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