895 Guest Services Jobs - Page 31

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Guest Services is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience in hotel operations Good problem solving, administrative and interpersonal skills are a must

Job Summary We are a leading branded restaurant in Agra, Uttar pradesh and looking for multiple positions in our team. We are looking to add Restaurant Captains across the chain. We are in significant growth mode and are hiring talent to our management team. Responsibilities and Duties The restaurant captain plays a pivotal role in ensuring smooth operations and exceptional service within the restaurant. Their responsibilities encompass a wide array of tasks, ranging from overseeing the dining area to coordinating with kitchen staff and managing customer interactions. Supervising and delegating tasks to the waitstaff to ensure efficient service. Greeting guests upon arrival, escorting them t...

CAPTAIN - F&B SERVICE The Restaurant Captain is responsible for supervising restaurant operations, ensuring high-quality service, and maintaining customer satisfaction. This role involves managing staff, coordinating table service, handling guest inquiries, and assisting in daily restaurant activities to enhance the overall dining experience. K ey Responsibilities: Guest Service & Operations: Greet guests warmly and escort them to their tables. Ensure excellent customer service and guest satisfaction. Take food and beverage orders, ensuring accuracy and efficiency. Provide menu recommendations and answer guests' queries about dishes, ingredients, and special offers. Coordinate with kitchen s...

We are looking for a candidate to manage and multi-task at our restaurant. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Schedule: Day shift Night shift Education: Higher Secondary(12th Pass) (Required) Experience: Restaurant management: 2 years (Required) Language: English (Preferred) Work Location: In person

Greeting guests Handling the orders Making guests comfortable Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

· Handle all incoming reservations through various channels (phone, email, online booking systems). · Maintain a high standard of customer service, addressing guest needs and resolving issues promptly. Work with other departments to ensure seamless operations and guest experience. Job Types: Full-time, Permanent Pay: ₹10,022.54 - ₹33,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Pashan, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): are you software friendly to oeprate reservations software? Work Location: In person

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service, Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment to delight guests. Performs other duties as required to provide genuine hospitality. Good Communication skills

Hostess Responsibilities: Greeting guests as they enter and placing them on the waiting list as needed. Providing guests with menus and answering any preliminary questions. Seat guests at tables or in waiting areas. Assigning guests to their preferred tables keeping in mind table rotation so that servers get the right number of customers. Interacting with guests to ensure they are happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. Knowledge of menus. Assist in other positions in the restaurant as needed. Providing excellent customer service Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18...

Job Title: Front Office Associate Experience Required: Minimum 1 Year (Experience in 4-Star or 5-Star Property Preferred) Location: Morjim, Goa Salary Range: ₹15,000 – ₹22,000 per month Job Summary: We are seeking a courteous, professional, and well-presented Front Office Associate to join our team at a prestigious 4/5-star property in Morjim, Goa . The ideal candidate will have at least one year of experience in a similar role within the luxury hospitality industry and a passion for delivering exceptional guest service. Key Responsibilities: Greet and welcome guests in a warm, friendly manner Handle check-in and check-out procedures efficiently and accurately Manage reservations, room assig...

Responsible for Smooth Check in check-out procedure Guest management (Guest relation, Food Quality, Hygiene & cleanliness of Kitchen and Restaurant, Food, services, coordinate functions and events of the guest) 100 % Guest Satisfaction required. If any complaint it should be attended & resolved immediately. Do everything within policy to turning their moments into memories. guest reviews & ratings (Min 10 no 5*/ week) Responsible for Zero Guest complaint All decisions should made in the best interest of the Resort and management Timely reporting of all issues to the management Manage the work of other support staff during their leave. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹16,000...

Duty timing: 02:00 PM To 11:00 PM (Will Provide Week off on Week Days-Saturday and Sunday is Working) Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions. Keeping up with product information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Upselling products and services. Need to Perform like as All Rounder (Store Hygeine, F&B Service, Customer Interaction etc..) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Customer service: 1 year (Preferred) Guest services: 1 year (Pr...

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience requir...

Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries...

Position Overview The Guest Relations Executive is responsible for creating exceptional guest experiences by providing high-quality service, addressing inquiries and concerns, and ensuring overall guest satisfaction in a professional hospitality environment. Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to pers...

We are seeking an experienced and service-oriented F&B Captain to join our dynamic team at our luxury resort. The ideal candidate will oversee daily operations of the restaurant, ensure exceptional guest service, and lead the F&B team to uphold the highest standards. Key Responsibilities: Coordinate the activities of F&B service staff Ensure smooth restaurant operations and timely service Maintain high standards of hygiene, cleanliness, and presentation Handle guest queries and resolve complaints efficiently Assist in inventory control and ensure adherence to SOPs Requirements: Minimum 1-3 years of experience in a similar role in a luxury or 5-star property Strong leadership and interpersona...

* Age below 30 * Female Only Job Brief : We are seeking young, charming, energetic and dynamic presentable female professional with 3 to 5 yrs of experience with good English, who works at the front desk and is responsible for guest satisfaction and customer service who has worked in Restaurants or real estates companies. Their responsibilities include: Greeting guests : Welcoming guests upon arrival and reviewing arrival lists Directing: Directing Clients to their Concerned Department ( Existing Clients to CRM Dept, New Clients to Sales Team) Providing information : Sharing information about the Project Managing guest concerns : Handling guest feedback and inquiries, and investigating issue...

Entering new reservations into the system, including booking dates, times, and any special instructions Monitoring room sales and improving sales technique Handling inquiries and obtaining correct information regarding details of reservation Confirming and processing reservation requests Ensuring all information pertaining to reservations are properly taken and entered into the system Managing the reservation schedule to ensure that all available spaces are filled, but that there are enough free rooms for incoming guests Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Experience: Hotel management: 3 years (Required)

Job Title: Museum Experience Associate Department: Operations / Visitor Experience Work Type: Full-time, Work from Office Location: Mumbai Reports To: Museum Experience Manager Salary: 15–20% hike on last drawn salary About the Role As a Museum Experience Associate , you will play a key role in delivering engaging, educational, and interactive experiences for children and families. Your primary responsibilities include facilitating learning, ensuring visitor engagement, and maintaining a welcoming environment that aligns with the museum’s mission to foster critical thinking, innovation, and problem-solving in children. Key ResponsibilitiesVisitor Experience & Guest Services Act as an ambassa...

Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees Review and implement new Reservations procedures Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accomm...

Job Summary We are looking for a dynamic and customer-focused Guest Relations Executive (GRE) to provide an exceptional experience for our casino guests. The ideal candidate will have a warm personality, excellent communication skills, and a background in casino hospitality . Women with experience in casino guest services, VIP handling, or front office roles are highly preferred. Key Responsibilities Greet and assist guests upon arrival, ensuring a warm and welcoming experience. Handle VIP and high-roller guests with personalized services and special requests. Address guest inquiries, complaints, and concerns efficiently to ensure satisfaction. Coordinate with casino operations, food & bever...

Assist the Front Office Manager in overseeing front office operations, including Bell/Door Staff, Switchboard, and Guest Services. Supervise daily staff activities to ensure smooth check-in and check-out processes and high service standards. Handle guest complaints and resolve issues to maintain guest satisfaction. Monitor and manage staffing levels to balance service quality and financial objectives. Communicate business objectives clearly with staff, recognize performance, and drive team motivation. Ensure compliance with policies, procedures, and service quality standards across shifts. Act as a role model and support staff development through coaching, mentoring, and feedback. Provide ex...

Assist the Front Office Manager in overseeing front office operations, including Bell/Door Staff, Switchboard, and Guest Services. Supervise daily staff activities to ensure smooth check-in and check-out processes and high service standards. Handle guest complaints and resolve issues to maintain guest satisfaction. Monitor and manage staffing levels to balance service quality and financial objectives. Communicate business objectives clearly with staff, recognize performance, and drive team motivation. Ensure compliance with policies, procedures, and service quality standards across shifts. Act as a role model and support staff development through coaching, mentoring, and feedback. Provide ex...

Assist the Front Office Manager in overseeing front office operations, including Bell/Door Staff, Switchboard, and Guest Services. Supervise daily staff activities to ensure smooth check-in and check-out processes and high service standards. Handle guest complaints and resolve issues to maintain guest satisfaction. Monitor and manage staffing levels to balance service quality and financial objectives. Communicate business objectives clearly with staff, recognize performance, and drive team motivation. Ensure compliance with policies, procedures, and service quality standards across shifts. Act as a role model and support staff development through coaching, mentoring, and feedback. Provide ex...

The summary of hotel It is in Andheri East is a budget-friendly 3-star hotel near Mumbai airport, offering clean rooms, free Wi-Fi, breakfast, and helpful service—ideal for business and transit stays. Job Title: Front Office Executive Location: Andheri East, Mumbai Salary: ₹20,000 – ₹25,000 per month + Incentives + Food Duty Hours: 10 hours per day Shift Type: Rotational Shifts Weekly Off: 1 off per week as per standard schedule Job Responsibilities: Greet and welcome guests with a warm and professional attitude. Handle guest check-ins, check-outs, and reservation processes efficiently. Manage front desk operations including calls, emails, and guest inquiries. Coordinate with housekeeping an...

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...