895 Guest Services Jobs - Page 32

Echor is Hiring Reservation Manager..!! Reservation Executive – Echor Hotels & Resorts We are looking for an experienced and dynamic Reservation Executive to join our team at Echor Hotel & Resorts. If you have a passion for guest service, strong leadership skills, and a background in hotel reservations, this opportunity is for you! Key Responsibilities:- Oversee reservation operations and ensure a smooth guest booking process. Respond to guest feedback and enhance their experience. Ensure seamless integration and accurate updates of inventory across multiple online travel agencies (OTAs), direct websites, and B2B channels. Work closely with the sales, marketing, and front office teams to opt...

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...

Lead and assist with the completion of daily shift tasks for front office operations. Oversee front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Ensure guest and employee satisfaction, and strive to achieve operating budget goals. Assist in completing financial and administrative tasks, including daily reports. Manage day-to-day operations to guarantee efficiency and consistency. Supervise staff, ensuring they meet company standards and maintain high levels of customer service. Provide guidance and support to team members, ensuring smooth operations and timely completion of tasks. Ensure the proper handling of guest requests, check-ins, check-outs, and ...

Guest Check-ins : Process all guest check-ins, verify guest identity, form of payment, and assign rooms. Issue room keys and activate them. Account Setup : Create accurate guest accounts based on their requirements, including Marriott Rewards information and ensuring rates match market codes. Billing & Payment : Secure payment before issuing keys, adjust billing as needed, and ensure proper payment processing. Reports : Compile and review daily reports, logs, and contingency lists. Complete cashier and closing reports at shift end. Guest Assistance : Provide guests with directions, property information, and assist with requests by contacting appropriate staff. Follow up to ensure needs are m...

Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and effi...

Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and effi...

Deliver a memorable and unique guest experience beyond smooth check-in and check-out. Proactively support guests throughout their stay by addressing requests and operational needs. Complete reports and share local area highlights to enhance guest satisfaction. Move freely within the work environment to complete tasks efficiently. Maintain a safe workplace by following all policies and procedures. Protect company assets and maintain confidentiality of sensitive information. Uphold quality standards in all interactions and maintain a professional appearance. Stand, sit, or walk for extended periods and handle light physical tasks (up to 10 lbs). Perform other duties as assigned to ensure excep...

Deliver a memorable and unique guest experience from check-in to check-out. Take initiative to provide a wide range of services supporting guests throughout their stay. Process operational needs and address guest requests promptly and efficiently. Complete required reports accurately and on time. Share information about local attractions and highlights to enhance the guest experience. Maintain a safe work environment by following all company policies and procedures. Protect company assets and maintain confidentiality of proprietary information. Uphold quality standards in all guest interactions and service delivery. Ensure professional appearance and communication at all times. Stand, sit, o...

Position Title: Guest Relations Executive Location: Hyderabad Reports To: Spa Manager / Operations Manager Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring a positive first impression. Assist guests with inquiries about spa services, treatments, and products. Provide guests with detailed information about the spa's facilities, policies, and offerings. Customer Service: Handle guest requests, concerns, and complaints in a timely and professional manner, ensuring satisfaction. Follow up with guests post-treatment to gather feedback and ensure they had a pleasant experience. Maintain a calm and friendly demeanor even in high-pressure situations. Booking &...

Supervise and coordinate daily floor operations for smooth service. Ensure exceptional guest experiences by addressing preferences and feedback. Train and guide service staff on hospitality standards and etiquette . Manage table reservations, seating, and order accuracy . Collaborate with the kitchen and bar teams for seamless service execution . Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Work Location: In person

Job Summary: We are seeking a courteous and efficient Front Office Guest Service Assistant to provide exceptional guest service and assist with front office operations at our hotel/resort. The candidate must be proficient in IDS software for managing guest check-ins, check-outs, billing, and reservations to ensure smooth and pleasant guest experiences. Key Responsibilities: Greet and welcome guests warmly, ensuring a positive first impression. Assist guests with check-in and check-out procedures using IDS software. Handle guest inquiries, requests, and complaints promptly and professionally. Manage room allocations, billing, and folio maintenance in IDS. Coordinate with housekeeping and main...

Guest Service Associate Location : Mumbai (Goregaon East), Pune Preferred candidates: Male Designation: Guest Service Associate Mini. Education Required – Bachelors or Diploma in Hospitality Job Timings – Rotational Shifts Other Employment Benefits: - Incentive - 24 Days paid Casual Leave after probation period - Public Holiday double wages - General & Covid - Mediclaim - Child Education Benefit Working Terms : - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming required as per standard Job Responsibilities -Customer Delights -Event Operations -Handling and Coordinating High Profile Guests -Es...

Position Title: Guest Relations Executive Location: Goa Reports To: Spa Manager / Operations Manager Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring a positive first impression. Assist guests with inquiries about spa services, treatments, and products. Provide guests with detailed information about the spa's facilities, policies, and offerings. Customer Service: Handle guest requests, concerns, and complaints in a timely and professional manner, ensuring satisfaction. Follow up with guests post-treatment to gather feedback and ensure they had a pleasant experience. Maintain a calm and friendly demeanor even in high-pressure situations. Booking & Reser...

Job Description Job Title: Museum Experience Associate Department: Operations / Visitor Experience Work Type: Full-time, Work from Office Location: Mumbai Reports To: Museum Experience Manager Salary: 15–20% hike on last drawn Interested Candidate Can Connect On - 91-9920501075 About the Museum The museum is dedicated to empowering children by fostering critical thinking, innovation, and problem-solving. Through immersive exhibits, it provides an inclusive space where children can explore diverse methodologies, collaborate, and develop ideas to tackle global challenges. Role Overview As a Museum Experience Associate, you will play a key role in delivering engaging, educational, and interacti...

Job Description Job Title: Museum Experience Associate Department: Operations / Visitor Experience Work Type: Full-time, Work from Office Location: Mumbai Reports To: Museum Experience Manager Salary: 15–20% hike on last drawn Interested Candidate Can Connect On - 91-9920501075 About the Museum The museum is dedicated to empowering children by fostering critical thinking, innovation, and problem-solving. Through immersive exhibits, it provides an inclusive space where children can explore diverse methodologies, collaborate, and develop ideas to tackle global challenges. Role Overview As a Museum Experience Associate, you will play a key role in delivering engaging, educational, and interacti...

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Guest Service Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionat...

Waitress Required – Hotel Cloud Inn We are looking to hire a professional and experienced Waitress for our hotel to provide excellent guest service and ensure a pleasant dining experience for our guests. The ideal candidate should be friendly, well-groomed, and have a good understanding of restaurant service. Key Responsibilities: Greet guests warmly and assist them with seating Take food and beverage orders accurately and promptly Serve meals and drinks efficiently and politely Ensure tables are clean and properly set before and after service Handle guest queries or concerns with professionalism Coordinate with kitchen and service staff for smooth operations Maintain hygiene and cleanliness...

Service Apartment Incharge- Night Shift Timing : 10PM to 10AM Location : Coimbatore, Tamil Nadu Salary : 15,000 + Over Time Pay Key Responsibilitie s: Guest Relations: Addressing guest inquiries, resolving complaints, and ensuring guest satisfaction. Staff Management: Supervising housekeeping staff, maintenance personnel, and other service employees. Operations: Overseeing daily operations, including cleaning, maintenance, and laundry. Maintenance: Coordinating with contractors and vendors for repairs and upgrades. Financial Management: Managing budgets, tracking expenses, and ensuring financial accuracy. Safety and Security: Ensuring the building is safe and secure, and complying with fire ...

Expert Barista and support staff Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Position OverviewThe Guest R...

Additional Information Job Number 25100931 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of th...

F&B Executive must handle the guest bookings including banquet, restaurant and pool parties. day to day operations, daily reports, pms, deliver 100% guest service satisfaction . Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Amritsar, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 3 years (Required)

Position Summary: The Restaurant Captain plays a key role in leading the front-of-house team to deliver a seamless and exceptional dining experience. This position requires strong interpersonal skills, attention to detail, and the ability to manage service during peak hours while guiding service staff in a hands-on manner. Key Responsibilities: Guest Experience & Service: Welcome and seat guests courteously; oversee table reservations and floor plans. Take orders accurately and relay them efficiently to kitchen and bar staff. Ensure timely service and proper sequence of courses. Check with guests to ensure satisfaction; handle minor complaints diplomatically. Suggest food and beverage pairin...

We are looking for a dedicated and highly organized Front Office Supervisor to oversee the daily operations of the front desk team. The ideal candidate will have exceptional leadership skills, a strong background in customer service, and a passion for ensuring a seamless guest experience. As a Front Office Supervisor, you will be responsible for managing the front office staff, ensuring efficient check-ins and check-outs, and addressing any guest concerns or issues that arise during their stay. Key Responsibilities: Supervise and lead the front desk team , ensuring smooth operations and a high level of customer service. Ensure efficient guest check-in and check-out procedures , handling all ...