Company Description Zuri Hotels & Resorts aims to be globally recognized as a distinctive brand of choice for stakeholders, providing innovative experiences with respect and integrity. The essence of the 'Zuri' experience lies in offering guests a unique and special experience that goes far beyond expectations. With 5-star properties in Goa, Bangalore, and Kumarakom, Zuri promises exceptional hospitality that ensures guests always want to return. Join us in creating memorable experiences for our guests & employees. Role Description This is a full-time on-site role for an HR Manager located in Varca, Goa, India. The HR Manager will be responsible for overseeing the recruitment process, developing and implementing HR policies, managing employee relations, ensuring compliance with labor laws, and handling employee benefits and compensation. Additionally, the HR Manager will conduct performance appraisals, plan training and development programs, and work to maintain a positive work environment. Qualifications Experience in recruitment, employee relations, and HR policy adherence Knowledge of labor laws and compliance Skills in performance appraisals, training, and development Strong communication and interpersonal skills Ability to manage employee benefits and compensation effectively Proficiency in HR software and MS Office applications Bachelor's degree in Human Resources, Business Administration, or a related field Previous experience in the hospitality industry is a plus Show more Show less
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service, Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment to delight guests. Performs other duties as required to provide genuine hospitality. Good Communication skills
Company Description Zuri Hotels & Resorts are globally recognized as the unique brand of choice for both internal and external stakeholders, providing an innovative experience with respect and integrity. The essence of the Zuri experience is in providing each guest with a unique and special experience that goes far beyond expectations. Zuri properties in Goa, Bengaluru, and Kumarakom are 5 Star Deluxe properties. Role Description This is a full-time Assistant Front Office Manager role located in Kumarakom, Kottayam. The Assistant Front Office Manager will be responsible for office administration, ensuring customer satisfaction, providing excellent customer service at the front desk, and maintaining effective communication with guests and team members. Qualifications Office Administration and Front Office skills, Opera. Customer Satisfaction and Customer Service skills Excellent communication skills Experience in the hospitality industry is a plus Ability to work well under pressure and in a fast-paced environment Bachelor's degree in Hospitality Management or related field. Languages : English, Hindi, Malayalam, Arabic will be a plus for this position.
Company Description Zuri Hotels & Resorts is a global brand known for providing innovative and unique experiences with respect and integrity. The essence of the 'Zuri' experience is in going far beyond expectations to ensure each guest receives a special and memorable experience. With properties in Goa, Bangalore, and Kumarakom, Zuri offers 5 Star Deluxe accommodations and The Retreat by Zuri is a 5 Star property. Role Description This is a full-time on-site role as a Hotel Reservation Executive located in Kumarakom,Kottayam. The Hotel Reservation Executive will be responsible for handling reservations, ensuring customer satisfaction, providing exceptional customer service, and driving sales on a day-to-day basis. Qualifications Communication and Customer Service skills Customer Satisfaction and Reservations management skills,Opera. Sales experience Excellent interpersonal skills Ability to work in a fast-paced environment Prior experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management or related field .
Company Description Zuri Hotels & Resorts is a global brand known for providing an innovative and exceptional hospitality experience. The essence of the 'Zuri' experience is to go far beyond expectations and provide a unique and special experience to each guest. The properties at Goa, Bangalore, and Kumarakom are 5 Star Deluxe. Role Description This is a full-time on-site role for a Housekeeping Manager reporting to the Executive Houskeeper, located in Kumarakom-Kottayam. The Housekeeping Manager will be responsible for overseeing and managing the housekeeping staff, ensuring cleanliness and orderliness of the property, managing laundry operations, and providing excellent customer service to guests. Qualifications Supervisory Skills and Hiring experience Knowledge of Laundry operations Strong Customer Service and Communication skills Experience in the hospitality industry is a plus Ability to lead and work effectively in a team Bachelor's degree in Hospitality Management or related field
Company Description Zuri Hotels & Resorts is a luxury hospitality brand that aims to exceed expectations and provide a unique and special experience for each guest. The properties, including The Zuri at Goa, Bangalore, and Kumarakom, offer 5 Star Deluxe accommodations. The brand values respect, integrity, and exceptional service that goes far beyond expectations. Role Description This is a full-time on-site role for a Western Spa Therapist (M/F) located in Kumarakom Kottayam at Zuri Hotels & Resorts. The Spa Therapist will be responsible for performing cosmetology treatments, facials, spa treatments, pedicures, and providing exceptional customer service to guests on a daily basis. Qualifications Experience in cosmetology, facials, and spa treatments Strong customer service skills Capability in performing pedicures Excellent communication and interpersonal skills Knowledge of various Western spa techniques and treatments Previous experience in a luxury spa environment Certification in Western spa therapies
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service, Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment to delight guests. Performs other duties as required to provide genuine hospitality. Good Communication skills
Company Description Zuri Hotels & Resorts aim to be a globally recognized brand providing an innovative experience with respect and integrity. The essence of the 'Zuri' experience is to go far beyond expectations, offering each guest a unique and special experience. The Zuri properties in Goa, Bengaluru, and Kumarakom are 5-star deluxe. Role Description This is a full-time on-site role for a Deputy Housekeeper located in Kumarakom, Kottayam. The Deputy Housekeeper will be responsible for overseeing Rooms and laundry operations, maintaining communication with staff and guests, providing excellent customer service, utilizing strong organizational skills, and conducting training for housekeeping personnel. Qualifications Rooms, Laundry operations and Organization Skills Effective Communication and Customer Service skills Experience in Training housekeeping personnel Ability to work in a fast-paced environment Attention to detail and problem-solving skills Previous experience in the hospitality industry is a plus High school diploma or equivalent
Company Description Zuri Hotels & Resorts is a globally recognized brand that provides an innovative experience with respect and integrity. The essence of the Zuri experience is in providing guests with a unique and special experience that goes far beyond expectations. The properties include 5 Star Deluxe properties in Goa, Bangalore, and Kumarakom, as well as a 5 Star property. Role Description This is a full-time on-site role for a Revenue and Reservation Manager located in Kumarakom, Kottayam. The Revenue and Reservation Manager will be responsible for day-to-day tasks related to reservations, pricing, customer service, communication, sales, and training. Qualifications Experience in Reservations and Sales Strong Customer Service and Communication skills Training experience in the hospitality industry Knowledge of revenue management practices in a 5* property Excellent organizational and problem-solving skills Degree in Hospitality Management or related field
Company Description Zuri Hotels & Resorts aim to be a globally recognized brand offering innovative experiences with respect and integrity. The essence of the 'Zuri' experience is providing unique and special experiences to each guest, exceeding expectations with exceptional service. The properties include 5 Star Deluxe properties in Goa, Bangalore, and Kumarakom. Role Description This is a full-time on-site role for a Food and Beverage Associate located in Kumarakom,Kottayam. The Food and Beverage Associate will be responsible for food service, customer service, handling food and beverages, effective communication, and utilizing culinary skills to enhance the dining experience for guests. Qualifications Food Service and Culinary Skills Customer Service and Communication skills Experience in Food & Beverage operations Ability to work in a fast-paced environment Attention to detail and cleanliness Knowledge of food safety regulations Previous experience in a similar role is a plus High school diploma or equivalent
Company Description Zuri Hotels & Resorts aim to be globally recognized as the brand of choice for both internal and external stakeholders through innovative experiences grounded in respect and integrity. Derived from the Swahili word 'Zuri' meaning 'far beyond expectation', the essence of the Zuri experience is providing each guest with a unique and exceptional stay. Zuri properties located in Goa, Bengaluru, and Kumarakom are 5 Star Deluxe properties. Role Description This is a full-time on-site role located in Kumarakom,Kottayam for a Food and Beverage - Guest Service Associate. The role involves providing outstanding guest services, managing reservations, and ensuring effective communication with guests. The associate will be responsible for attending to guest needs, ensuring a memorable dining experience, and maintaining high levels of customer satisfaction. Qualifications Guest Services and Guest Service skills Customer Service and Reservations skills Excellent Communication skills Ability to work in a fast-paced environment Experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management or related field preferred
As a Food and Beverage - Guest Service Associate at Zuri Hotels & Resorts located in Kumarakom, Kottayam, your role will be focused on providing exceptional guest services, managing reservations, and maintaining effective communication with guests. Your responsibilities will include attending to guest needs, ensuring a memorable dining experience, and upholding high levels of customer satisfaction. Key Responsibilities: - Provide outstanding guest services to ensure a positive experience for all guests - Manage reservations efficiently and accurately - Maintain clear and effective communication with guests to address any concerns or inquiries - Attend to guest needs promptly and professionally - Create a welcoming and hospitable environment for guests to enjoy their dining experience Qualifications Required: - Proficient in Guest Services and Guest Service skills - Strong Customer Service and Reservations skills - Excellent Communication skills to interact effectively with guests and team members - Ability to thrive in a fast-paced environment while maintaining a high level of professionalism - Experience in the hospitality industry would be advantageous - Bachelor's degree in Hospitality Management or a related field is preferred Zuri Hotels & Resorts is committed to providing innovative experiences grounded in respect and integrity, with a focus on exceeding guest expectations. Join us in our mission to be the brand of choice for both internal and external stakeholders by delivering unique and exceptional stays at our 5 Star Deluxe properties in Goa, Bengaluru, and Kumarakom.,
Company Description Zuri Hotels & Resorts strive to be globally recognized as the unique brand of choice for both internal and external stakeholders, providing an innovative experience with respect and integrity. 'Zuri', which in Swahili means 'far beyond expectation', promises nothing short of it! The Zuri experience focuses on delivering service that exceeds expectations, ensuring guests always want to return. Our properties, located in Goa, Bengaluru, and Kumarakom. Welcome back to hospitality, the way it was meant to be! Role Description This is a full-time on-site role for a Food and Beverage - Guest Service Associate (M/F) located in Kumarakom,Kottayam. The Guest Service Associate will be responsible for providing exceptional guest services, handling reservations, ensuring guest satisfaction, and delivering a high standard of customer service. Daily tasks include attending to guests, answering inquiries, processing reservations, and maintaining clear communication with guests and team members. Qualifications Guest Services and Customer Service skills Excellent Communication skills, both written and verbal Strong interpersonal skills and ability to work well with a team Ability to handle multiple tasks efficiently and maintain a professional demeanor Previous experience in the hospitality industry is a plus Relevant certifications or a degree in Hospitality Management or related fields
Company Description Zuri Hotels & Resorts strive to be globally recognized as the unique brand of choice for both internal and external stakeholders, providing an innovative experience with respect and integrity. 'Zuri', which in Swahili means 'far beyond expectation', promises nothing short of it! The Zuri experience focuses on delivering service that exceeds expectations, ensuring guests always want to return. Our properties, located in Goa, Bengaluru, and Kumarakom. Welcome back to hospitality, the way it was meant to be! Role Description This is a full-time on-site role for a Food and Beverage - Guest Service Associate (M/F) located in Kumarakom,Kottayam. The Guest Service Associate will be responsible for providing exceptional guest services, handling reservations, ensuring guest satisfaction, and delivering a high standard of customer service. Daily tasks include attending to guests, food and beverage service, product knowledge and maintaining clear communication with guests and team members. Qualifications Proficient in Guest Services and Customer Service, with strong knowledge of Food and Beverage products and best practices for standard room cleaning in Housekeeping. Excellent Communication skills, both written and verbal Strong interpersonal skills and ability to work well with a team Ability to handle multiple tasks efficiently and maintain a professional demeanor Previous experience in the hospitality industry is a plus Relevant certifications or a degree in Hospitality Management or related fields
Company Description Zuri Hotels & Resorts strive to be globally recognized as the unique brand of choice for both internal and external stakeholders, providing an innovative experience with respect and integrity. Zuri, which in Swahili means far beyond expectation, promises nothing short of it! The Zuri experience focuses on delivering service that exceeds expectations, ensuring guests always want to return. Our properties, located in Goa, Bengaluru, and Kumarakom. Welcome back to hospitality, the way it was meant to be! Role Description This is a full-time on-site role for a Food and Beverage - Guest Service Associate (M/F) located in Kumarakom,Kottayam. The Guest Service Associate will be responsible for providing exceptional guest services, handling reservations, ensuring guest satisfaction, and delivering a high standard of customer service. Daily tasks include attending to guests, food and beverage service, product knowledge and maintaining clear communication with guests and team members. Qualifications Proficient in Guest Services and Customer Service, with strong knowledge of Food and Beverage products and best practices for standard room cleaning in Housekeeping. Excellent Communication skills, both written and verbal Strong interpersonal skills and ability to work well with a team Ability to handle multiple tasks efficiently and maintain a professional demeanor Previous experience in the hospitality industry is a plus Relevant certifications or a degree in Hospitality Management or related fields
Company Description Zuri Hotels & Resorts is a globally recognized hospitality brand known for delivering innovative and exceptional experiences with respect and integrity. The name 'Zuri,' which means 'far beyond expectation' in Swahili, reflects our commitment to offering personalized and memorable stays for every guest. Our properties, including 5 Star Deluxe experiences in Goa, Bengaluru, and Kumarakom. We aim to create an environment where guests are inspired to return time and again, eagerly welcomed back for true hospitality. Discover luxury, comfort, and service that redefine expectations at Zuri Hotels & Resorts. Role Description This is a full-time on-site role for a Food and Beverage Supervisor based at our property in Kumarakom,Kottayam. The Food and Beverage Supervisor will oversee daily operations, ensuring adherence to service and food quality standards. Responsibilities include supervising staff, managing food and beverage services, ensuring a high level of customer satisfaction, and training the team on service excellence. The role involves collaborating with other departments to provide seamless and exceptional guest experiences. Qualifications Proven Supervisory Skills for managing teams, monitoring performance, and maintaining operational efficiency. Expertise in Service Standards and Food Service, with a strong focus on quality, safety, and presentation. Excellent Customer Service abilities dedicated to addressing guest needs and ensuring satisfaction. Strong Communication skills for clear coordination with staff and other departments, as well as guest interaction. Relevant experience in hospitality or food and beverage operations; a degree in Hospitality Management is a plus. Attention to detail, organizational skills, and a proactive problem-solving approach. Flexibility and adaptability to work in a fast-paced environment.