Food and Beverage - Guest Service associate

As a Food and Beverage - Guest Service Associate at Zuri Hotels & Resorts located in Kumarakom, Kottayam, your role will be focused on providing exceptional guest services, managing reservations, and maintaining effective communication with guests. Your responsibilities will include attending to guest needs, ensuring a memorable dining experience, and upholding high levels of customer satisfaction. Key Responsibilities: - Provide outstanding guest services to ensure a positive experience for all guests - Manage reservations efficiently and accurately - Maintain clear and effective communication with guests to address any concerns or inquiries - Attend to guest needs promptly and professionally - Create a welcoming and hospitable environment for guests to enjoy their dining experience Qualifications Required: - Proficient in Guest Services and Guest Service skills - Strong Customer Service and Reservations skills - Excellent Communication skills to interact effectively with guests and team members - Ability to thrive in a fast-paced environment while maintaining a high level of professionalism - Experience in the hospitality industry would be advantageous - Bachelor's degree in Hospitality Management or a related field is preferred Zuri Hotels & Resorts is committed to providing innovative experiences grounded in respect and integrity, with a focus on exceeding guest expectations. Join us in our mission to be the brand of choice for both internal and external stakeholders by delivering unique and exceptional stays at our 5 Star Deluxe properties in Goa, Bengaluru, and Kumarakom.,