Guest Services Associate

About Foodlink F&B Holdings India Ltd.

Foodlink F&B Holdings India Ltd. is a leading name in India’s luxury food-and-beverage and hospitality domain, headquartered in Mumbai.

Since its founding in 2003 by Sanjay Vazirani, our mission has been to raise the bar in curated culinary and guest experiences across events, banquets, dining, and cloud kitchens.

We operate across multiple verticals, including:

• Luxury Catering & Events
• Banquet Services
• Casual Dining / Restaurants
• Cloud Kitchens

Our footprint spans metro cities in India and extends to select international locations, with a reputation for delivering high-end F&B experiences to discerning clients.

With infrastructure that includes centralised kitchens capable of high-volume production, exclusive banquet spaces, and an integrated delivery network, we strive for consistency, innovation, and scale in every offering.

As we prepare for future growth (including plans for an IPO), we remain committed to excellence, quality, and creating memorable culinary journeys.

Role: Guest Service Associate

Location:

Role Overview:

The Guest Service Associate is the face of our hospitality team, responsible for delivering exceptional service and ensuring every guest enjoys a warm, seamless, and memorable experience. This role requires strong interpersonal skills, attention to detail, and a passion for customer satisfaction.

Key Responsibilities:

• Welcome and greet guests in a courteous and professional manner
• Assist guests with seating, menu guidance, and service requirements
• Take and relay accurate food & beverage orders to the service team
• Ensure timely service and handle guest queries or concerns effectively
• Maintain cleanliness and organization of the dining/service area
• Coordinate with kitchen and F&B teams to ensure smooth service flow
• Uphold Foodlink’s service standards and brand values at all times

Candidate Profile:

• A background in

  hospitality, hotels, or restaurants

  preferred
• Strong communication and guest-handling skills
• Presentable, energetic, and service-oriented personality
• Ability to multitask and work effectively in a team
• Based in

  Mumbai

Growth Path:

associate/captain/supervisory