Guest Services Associate

As a Guest Service Associate at the restaurant, your role is crucial in delivering an exceptional dining experience to all guests. Your friendly attitude, strong communication skills, and ability to work effectively within a team will contribute to ensuring guest satisfaction in a fast-paced environment. Key Responsibilities: - Greet and welcome guests warmly, creating a comfortable and valued experience upon their arrival. - Manage reservations, maintain an organized seating plan, and assist with waiting lists efficiently. - Take accurate food and beverage orders, communicate effectively with kitchen and service teams, and ensure timely service. - Serve food and drinks efficiently while adhering to hygiene and safety standards. - Maintain cleanliness in dining and service areas, and assist in setup and closing activities. - Support team members to create a seamless and pleasant dining atmosphere. - Uphold health, safety, and restaurant operational standards at all times. Qualifications Required: - High school diploma or equivalent; additional hospitality training is preferred. - Previous experience in customer service or a restaurant/hospitality environment is desirable. - Strong communication, interpersonal, and problem-solving skills. - Ability to multitask, stay organized, and remain calm under pressure. - Willingness to work flexible hours, including evenings, weekends, and holidays. In addition to the above details, the job requires core skills such as: - Customer Service & Guest Relations - Communication & Teamwork - Reservation and POS Handling - Time Management & Multitasking - Problem-solving & Conflict Resolution Thank you for considering the role of Guest Service Associate in the restaurant.,