Bachelors Degree required. Should have good communication skills. Prefer someone from a school background Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Food provided Health insurance Provident Fund Application Question(s): What is your current salary per month? Have you worked in a school? Education: Bachelor's (Required) Experience: Secretary: 1 year (Required) Language: English (Required) Location: Mumbai, Maharashtra (Preferred) Work Location: In person
Bachelors Degree required. Should have good communication skills. Prefer someone from a school background Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Food provided Health insurance Provident Fund Application Question(s): Notice Period Salary expectations? What is your current salary per month? Have you worked in a school? Education: Bachelor's (Required) Experience: Secretary: 1 year (Required) Language: English (Required) Location: Mumbai, Maharashtra (Preferred) Work Location: In person
Company Description Oberoi Hotels & Resorts, a global leader in luxury hospitality since 1934, operates hotels, resorts, and river cruisers in six countries, including India, Indonesia, Egypt, Morocco, Mauritius, and Saudi Arabia. Renowned for exceptional service and meticulous attention to detail, Oberoi properties exemplify timeless elegance and a commitment to creating unparalleled guest experiences. Our philosophy, guided by The Oberoi Dharma, emphasizes the belief that The guest is everything. With 21 properties and a growing portfolio, we provide a unique blend of tradition and modern luxury that makes every guest's stay extraordinary. Role Description This is a full-time role for a Guest Services Associate based on-site in Gurugram. The Guest Services Associate will be responsible for delivering outstanding guest service experiences, managing guest inquiries, handling reservations, and ensuring seamless communication with guests. The role involves anticipating guest needs, addressing concerns, and actively contributing to the reputation of Oberoi Hotels & Resorts for exceptional service quality. Qualifications Proficiency in Guest Services and Customer Service Knowledge of managing Reservations and handling guest inquiries Strong Communication skills, both written and verbal Ability to handle guest concerns with empathy and professionalism Attention to detail and a proactive approach to enhancing guest experiences Previous hospitality or customer-facing experience is an advantage Bachelor's degree or relevant certification in Hospitality, Tourism, or a related field is preferred
As an Accounts Receivable Analyst at our company, you will be responsible for handling billing processes, monitoring accounts, ensuring timely invoicing, and performing reconciliation. Your role will involve analyzing financial data, identifying discrepancies, and following up on outstanding balances. Effective communication with internal and external stakeholders to address queries and maintain accuracy in financial records will be crucial. Key Responsibilities: - Handle billing processes and monitor accounts - Ensure timely invoicing and perform reconciliation - Analyze financial data and identify discrepancies - Follow up on outstanding balances - Communicate effectively with internal and external stakeholders Qualifications: - Strong understanding of Billing Process and hands-on experience in Invoicing - Proficient Analytical Skills for identifying discrepancies and problem-solving - Experience in Finance-related roles and knowledge of financial operations - Excellent communication skills, both written and verbal, for collaboration and follow-ups - Proficiency in using accounting software and Microsoft Office tools like Excel - High attention to detail and ability to work accurately under deadlines - Educational background in Accounting, Finance, or a related field is preferred If you have previous experience in the hospitality industry, it will be considered an advantage.,
This position is responsible for achieving budgeted room nights and revenue target in a defined territory through 100% retention of all existing key accounts, driving deeper penetration into existing clients potential and meeting business development targets by acquiring all targeted accounts from the prospect list. Key Responsibilities Develop a Key Account Management plan for each Key Account assigned. Ensure continuous focus on acquisition by developing and acting on a “Sales Pipeline” Develop and proactively update a Prospect list for business development Conduct Client Business Reviews for assigned Key accounts per agreed periodicity with the client. Business reviews to be in the form of meetings with minutes and a formal presentation of data/ key benefits and outcomes. Ensure comprehensive coverage and knowledge of assigned territory Actively seek opportunities to grow domestic leisure and MICE business for the Company properties. Introduce new service / product upgrades to Key clients through “show and tell” and appropriate entertainment to get them to experience the Company’s products and services. Effectively partner Hotel operations teams to meet and exceed customer expectations. Achieve agreed sales targets through effective market penetration and customer contact. Assist in the development and preparation of the Sales and Marketing Plan and Sales Budget. Prepare and maintain on-line, updated relevant documentation, records, formats and MIS for easy referencing and retrievability. Ensure timely, accurate and comprehensive update of all client data into Sales Logix To keep abreast of market factors and competitor activity. Continuously benchmark company products and services against competitors to ensure the company remains “Best in class”. Co-ordinates and ensures the efficient operation of F&B functions, guest stays to ensure revenue maximization and customer satisfaction. Maintains close contact with guest and market and to earn goodwill and recommends modification of product, services, amenities based on analysis of feedback. Assists in F&B promotion and special promotional activity. Organizes PR activity, to ensure goodwill and effective market penetration, with in corporate guidelines. Key Requirements Graduate with over 5 years of experience in luxury hospitality sales. Excellent written and verbal communication skills. Good understanding of key business drivers. Good knowledge of the local market, external competitor activity and market trends/ opportunities Sharp analytical mind, with good attention to detail. Ability to multi-task on issues. Ability to work independently and on own initiative. Professional approach and demeanor. High results orientation
This position is responsible for achieving budgeted room nights and revenue target in a defined territory through 100% retention of all existing key accounts, driving deeper penetration into existing clients potential and meeting business development targets by acquiring all targeted accounts from the prospect list. Key Responsibilities Develop a Key Account Management plan for each Key Account assigned. Ensure continuous focus on acquisition by developing and acting on a Sales Pipeline Develop and proactively update a Prospect list for business development Conduct Client Business Reviews for assigned Key accounts per agreed periodicity with the client. Business reviews to be in the form of meetings with minutes and a formal presentation of data/ key benefits and outcomes. Ensure comprehensive coverage and knowledge of assigned territory Actively seek opportunities to grow domestic leisure and MICE business for the Company properties. Introduce new service / product upgrades to Key clients through show and tell and appropriate entertainment to get them to experience the Company's products and services. Effectively partner Hotel operations teams to meet and exceed customer expectations. Achieve agreed sales targets through effective market penetration and customer contact. Assist in the development and preparation of the Sales and Marketing Plan and Sales Budget. Prepare and maintain on-line, updated relevant documentation, records, formats and MIS for easy referencing and retrievability. Ensure timely, accurate and comprehensive update of all client data into Sales Logix To keep abreast of market factors and competitor activity. Continuously benchmark company products and services against competitors to ensure the company remains Best in class. Co-ordinates and ensures the efficient operation of F&B functions, guest stays to ensure revenue maximization and customer satisfaction. Maintains close contact with guest and market and to earn goodwill and recommends modification of product, services, amenities based on analysis of feedback. Assists in F&B promotion and special promotional activity. Organizes PR activity, to ensure goodwill and effective market penetration, with in corporate guidelines. Key Requirements Graduate with over 5 years of experience in luxury hospitality sales. Excellent written and verbal communication skills. Good understanding of key business drivers. Good knowledge of the local market, external competitor activity and market trends/ opportunities Sharp analytical mind, with good attention to detail. Ability to multi-task on issues. Ability to work independently and on own initiative. Professional approach and demeanor. High results orientation