Guest Service Associate

0 - 2 years

1 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced GSA to join our team in the hospitality industry. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills.

Roles and Responsibility

  • Develop and implement effective sales strategies to achieve business objectives.
  • Build and maintain strong relationships with clients and customers.
  • Provide exceptional customer service and ensure high levels of customer satisfaction.
  • Collaborate with cross-functional teams to drive business growth.
  • Analyze market trends and competitor activity to identify new business opportunities.
  • Manage and negotiate contracts with suppliers and vendors.

Job Requirements

  • Proven experience in sales and customer service, preferably in the hospitality industry.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong attention to detail and organizational skills.
  • Experience working with CRM software and other sales tools.

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