Guest Relations Executive

Role Overview: As a Guest Relations Executive at the company, you will be responsible for managing guest relations, providing exceptional customer service, and handling receptionist duties. Your role will involve coordinating with other departments to ensure guest satisfaction and assisting in sales activities when necessary. Day-to-day tasks will include greeting guests, addressing their inquiries and concerns, and ensuring they have a pleasant experience. Key Responsibilities: - Managing guest relations and providing exceptional customer service - Handling receptionist duties - Coordinating with other departments to ensure guest satisfaction - Assisting in sales activities when necessary - Greeting guests and addressing their inquiries and concerns Qualifications Required: - Guest Relations and Customer Service skills - Excellent Communication skills - Experience in Sales and Receptionist Duties - Strong organizational and time-management skills - Ability to work collaboratively in a team-oriented environment - Previous experience in a hospitality or customer service role is a plus - Bachelor's degree in Hospitality, Business Administration, or a related field is preferred,