As a Reservation Executive at our company, located in Vythiri, your role will involve managing customer reservations, ensuring customer satisfaction, handling customer service inquiries, and assisting with sales-related tasks. Your day-to-day tasks will include answering phone calls, responding to emails, updating reservation systems, and providing information about available rooms and services. Key Responsibilities: - Manage customer reservations efficiently - Ensure high levels of customer satisfaction - Handle customer service inquiries promptly and effectively - Assist customers with bookings using your sales skills - Update reservation systems accurately - Provide detailed information about available rooms and services Qualifications Required: - Strong communication skills, both written and verbal - Experience in customer satisfaction and customer service - Proficiency in managing reservations - Sales skills to assist customers with bookings - Excellent problem-solving abilities and attention to detail - Ability to work well under pressure and in a team-oriented environment - Previous experience in the hospitality industry is a plus - High school diploma or equivalent; Bachelor's degree in Hospitality, Business, or related field is preferred,

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Reservation Executive