Posted:6 days ago|
Platform:
On-site
Full Time
A Guest Relations Manager (GRM) in hospitality ensures a positive guest experience by being a primary contact, handling needs, resolving complaints, supervising staff, and coordinating services like check-ins/outs, making stays comfortable, memorable, and efficient, often working in hotels, resorts, or event venues. They bridge communication between guests and staff, manage VIP arrivals, and use feedback to improve service quality. Key Responsibilities
Skills Needed
Where They WorkHotels & Resorts, Event Venues, Corporate Environments, and Healthcare Facilities (patient experience).
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
Zuper Hotels & Resorts
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