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Stops Hospitality
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Guest Relation Executive

Guest Relation Executive

Stops Hospitality

0 - 3 years

2 Lacs

ooty

Posted:1 day ago| Platform:

Apply

Skills Required

procurement hospitality administration provident fund hotel management customer service property management industrial training guest relation executive operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a

Guest Relations Executive / Senior Guest Relations Executive

to join our team at

goSTOPS

, India's fastest-growing backpacker hostel brand
As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in

North India

, fostering a welcoming and vibrant atmosphere for all visitors

Roles and Responsibilities

Guest Services:

Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay

Front Desk Operations:

Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation

Communication:

Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary

Administrative Support:

Maintain and organize files, records, and documents, updating them as needed
Create and manage spreadsheets for reporting and operational needs

Property Management Support:

Conduct inventory checks and maintain records
Assist in the procurement of monthly supplies
Step in as the property in-charge during the absence of the property manager

Food and Beverage Assistance:

Support the service of food and beverages to ensure guest satisfaction

Bookkeeping Assistance:

Issue invoices, checks, and assist in basic bookkeeping tasks

Cross-Location Travel:

Be willing to travel to other properties in South and West India when required

Qualifications / Knowledge / Experience

A minimum of

6 months of industrial training

or relevant experience in hospitality

pleasant personality

and excellent verbal and written communication skills

Graduate

from a Hotel Management program is preferred

Should be comfortable traveling all over India

What We Offer

Compensation:

A competitive salary, plus

Performance Incentives, Provident Fund, and ESIC

Performance Incentives:

Performance-linked incentives of up to

35% of the gross salary

Additional Perks:

Complimentary

accommodation and meals

provided by the company

The opportunity to work at multiple

PAN India locations

with a focus on South and West regions

If you are passionate about hospitality, have a positive attitude, and love meeting new people, we encourage you to apply for this exciting opportunity
Be part of our team and help us continue to provide

unique and unforgettable experiences

for our guests!

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Stops Hospitality

Hospitality

New York

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Guest Relation Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Guest Relations Executive / Senior Guest Relations Executive

goSTOPS

North India

Roles and Responsibilities

Guest Services:

Front Desk Operations:

Communication:

Administrative Support:

Property Management Support:

Food and Beverage Assistance:

Bookkeeping Assistance:

Cross-Location Travel:

Qualifications / Knowledge / Experience

6 months of industrial training

pleasant personality

Graduate

What We Offer

Compensation:

Performance Incentives, Provident Fund, and ESIC

Performance Incentives:

35% of the gross salary

Additional Perks:

accommodation and meals

PAN India locations

unique and unforgettable experiences

More Jobs at Stops Hospitality