Guest Relation Executive

0 years

1 - 2 Lacs

Posted:18 hours ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Welcome guests warmly, assist with seating, and ensure a pleasant dining experience.
  • Handle guest inquiries, reservations, and special requests professionally.
  • Maintain a friendly, positive, and approachable presence at the restaurant entrance.
  • Coordinate with the service team to manage table allocations and guest flow.
  • Address guest concerns, feedback, and complaints politely and promptly.
  • Ensure high standards of hospitality, guest satisfaction, and service etiquette.
  • Keep the reception and waiting area neat, organized, and presentable.
  • Maintain guest records, reservation logs, and follow-up on repeat guests.
  • Assist in promoting menu specials, events, and restaurant offers.
  • Communicate effectively with the kitchen and service teams for smooth operations.
  • Support the Restaurant Manager in handling daily service operations when required.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

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